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Learn what the PACT Act means for your VA benefits

Contact us

Find phone numbers and contact information at VA Northern Indiana Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Northern Indiana health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Northern Indiana health care.

Mailing address

Marion VA Medical Center
1700 East 38th Street
Marion, IN 46953-4568

Fort Wayne VA Medical Center
2121 Lake Avenue
Fort Wayne, IN 46805-5100

Main phone numbers

Local: 
Marion VA Medical Center: 765-674-3321
Fort Wayne VA Medical Center: 260-426-5431
Toll-free: 800-360-8387

To use TeleType for the Deaf (TTY) services:  dial 711

Appointments

Fort Wayne and Marion Campus

800-360-8387 Ext. Option 2

Billing Office

Fort Wayne and Marion Campus

800-360-8387 Ext. 73653

COVID-19 Vaccines

VA Northern Indiana Health Care System

800-360-8387 Ext. 75113

Canteen

Fort Wayne campus
Marion Campus

800-360-8387 Ext. 71365
800-360-8387 Ext. 73263

Clinic - Goshen CBOC

Goshen CBOC

574-534-6108

Clinic - Muncie CBOC

Muncie CBOC

765-254-5602

Clinic - Peru CBOC

Peru CBOC

765-472-8907

Donations, Volunteering

Fort Wayne Campus Bldg 1 Rm 255B
Marion Campus Bldg 124 Rm 110

800-360-8387 Ext. 71435
800-360-8387 Ext. 73114

Eligibility

Fort Wayne Medical Center campus

260-426-5431 Ext. 71101

Equal Employment Opportunity

Fort Wayne campus Building 1, Room 184
Marion campus Building 16, Room 320

800-360-8387 Ext. 71754

Extended Care and Rehabilitation

Fort Wayne campus
Marion campus

800-360-8387 Ext. 73462

 

Freedom of Information Act (FOIA)

VA Northern Indiana

765-674-3321 Ext. 75339

Human Resources

Fort Wayne Campus Mental Health Annex
Marion Campus Bldg 3 Rm 120

800-360-8387 Ext. x71342
800-360-8387 Ext. x74319

LGBT Veteran Care

Fort Wayne campus

260-426-5431 Ext. 72288

Medical Services

Fort Wayne Campus
Marion Campus

800-360-8387

Mental Health

Fort Wayne Campus
Marion Campus

765-674-3321 Ext. 73402

Nutrition and Food Service

Fort Wayne campus
Marion campus

800-360-8387 Ext. 73682
800-360-8387 Ext. 73682

Pain Management and Rehabilitation Services

Marion campus, Bldg. 172, Rm. 2E-211

800-360-8387 Ext. 73342

Palliative Care

Fort Wayne Campus
Marion Campus 172-1B

800-360-8387 Ext. 73805
800-360-8387 Ext. 73266

Patient Advocates

Fort Wayne Campus Bldg 1 Rm 255A
Marion Campus Bldg 124 Rm 225

800-360-8387 Ext. 71340
800-360-8387 Ext. 75772

Police Service

VA Northern Indiana Health Care System

765-677-3142

Privacy

VA Northern Indiana

260-421-1058

Public Affairs

Fort Wayne Medical Center campus

260-426-5431 Ext. 71520

Reasonable Accommodation

Fort Wayne Campus Bldg 6

800-360-8387 Ext. 71212

Release of Information

Fort Wayne Campus Bldg 1 Rm 175
Marion Campus Bldg 138 Rm 018

800-360-8387 Ext. 71909
800-360-8387 Ext. 73436

Social Work

Fort Wayne
Marion

800-360-8387 Ext. 71322
800-360-8387 Ext. 73398

Specialty Care

Fort Wayne
Marion

800-360-8387

Suicide Prevention

Fort Wayne Campus Annex
Marion Campus
St. Joseph County VA Clinic

574-272-9000 Ext. 79558
800-360-8387 Ext. 72959

Veteran Transportation Service

VA Northern Indiana Health Care System

800-360-8387 Ext. 75113

Veterans Outreach and Experience (VOE) program

Building 3
2121 Lake Avenue
Fort Wayne, Indiana 46805

800-360-VETS Ext. 71998
260-710-5367

Voluntary Services

Fort Wayne Medical Center campus
Marion Medical Center campus

260-460-1435

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Northern Indiana Healthcare System.

Phone: 800-360-8387
Email: VHANINPublicAffairs@va.gov

After hours or on weekends, call the operator at  800-360-8387 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Northern Indiana health care

Email: Coming soon!
Fax:  Marion 765-677-3131) or Fort Wayne 260-460-1352)
Mail:

Marion VA Medical Center
Release of Information Office
1700 E 38th Street
Marion, IN 46953

Fort Wayne VA Medical Center
Release of Information Office
2121 Lake Avenue
Fort Wayne, IN 46805

For questions about your request to VA Northern Indiana health care

Phone: 800-360-8387, ext. 71909

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at VHANINBlog@va.gov.

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018