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Oakland VA Regional Benefit Office

We help Veterans, service members, and their families access VA benefits and services. Benefits we can help with include disability compensation, education benefits, life insurance, pensions, and home loans.

Location and contact information

Address

1301 Clay Street, North Tower, 12th floor Room 1200
Oakland, CA 94612

Phone numbers

Main phone:

VA benefits hotline:

Office hours

Hours may vary for different services. Select a service on this page to check the hours.

  • Mon: 8:30 a.m. to 4:00 p.m.
  • Tue: 8:30 a.m. to 4:00 p.m.
  • Wed: 8:30 a.m. to 4:00 p.m.
  • Thu: 8:30 a.m. to 4:00 p.m.
  • Fri: 8:30 a.m. to 4:00 p.m.
  • Sat: Closed
  • Sun: Closed
Oakland Regional Office has a beige exterior. It is a modern building with large windows and an American flag displayed prominently at the entrance.

Prepare for your visit

Select a topic to learn more.

Parking in the area

  • Jefferson Street between (14th Street and 12th Street)
  • Oakland Convention Center
  • Clay Street at 11th Street 
  • Metered parking on street

The Oakland Regional Office is accessible via public transportation. 

From BART to Regional Office: 

Exit at 12th Street-City Center station
Walk one block through City Center to Clay Street
The Federal Building is straight ahead

Please visit the following sites for more information: BART and AC Transit

When you visit, please bring a current, unexpired photo ID. Depending on the reason for your visit, you may need to bring additional these documents and information about you and your dependents:
 

Documents

• A copy of your discharge or separation papers (DD214)
• Copies of relevant medical records 

 Personal information

• Your social Security number
• Direct deposit information

 Information about your dependents

• Dates of birth
• Social Security numbers


We can help you find out what documents to bring to your visit. We can also request documents for you.     

We're open for in-person and virtual appointments, Monday through Friday from 8:30am to 4:00pm.
You may schedule a virtual or in-person appointment by selecting VERA

Walk-ins are welcome

In the spotlight

VA accredited representatives

Interested in working with us?

Wellness Wednesdays

Veteran benefits

Select a topic to learn more.

We can guide you through the disability compensation process. We can help you understand your eligibility, start a claim, or complete your paperwork. If you’ve already filed a disability claim or requested a decision review, we can help you check the status. If you already receive disability benefits, we can help address any payment issues.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help with disability compensation benefits

Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

We can help you apply for VA education benefits, find the right school or training program, or get career counseling.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help applying for education benefits

Our benefit counselors can help you fill out paperwork.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

If you’re a Veteran who’s homeless or at risk of becoming homeless, we can help. We can connect you, or a Veteran you care about, with resources throughout VA or in your community. This includes health care, case management, supportive services, and other resources.

Get connected

We can help you find and learn about resources and services

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

We can help you learn about VA life insurance options for Veterans and families—and the benefits you’ll receive with each plan. We can also help you apply for life insurance or file claims for benefits.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help applying for life insurance benefits

Our benefit counselors can help you fill out paperwork.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
National Call Center
Service Hours

The service hours are the same as our facility hours.

If you’re a Veteran or service member who experienced military sexual trauma (MST), we can help with benefits-related questions and with filing benefits claims. We can also update you on the status of claims you’ve already filed. Our MST outreach coordinators can help you find and access VA services and programs.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help with an MST-related claim

Our MST outreach coordinators can help you file a claim, request a decision review, or assist with other MST-related benefits and services.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
National Call Center
Main Phone
Service Hours

The service hours are the same as our facility hours.

We can help you apply in advance to be buried in a VA national cemetery. This can help make the burial planning process easier for your family members in their time of need.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help applying for benefits

Our benefit counselors can help you understand eligibility, gather required documents, and fill out paperwork.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

Our VetSuccess on Campus (VSOC) counselors provide the support and assistance you need to pursue your educational and employment goals, such as vocational testing and educational and career counseling. We can connect you to campus and VA benefits and services.

Talk with a counselor

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
National Call Center
American River College
4700 College Oak Drive Sacramento, CA 95841
Main Phone
National Call Center
Service Hours

The service hours are the same as our facility hours.

We’ll help you achieve your job and career goals. We can connect you with one-on-one support, counseling, and training. If you have a service-connected disability that limits your ability to work or prevents you from working, we can help you explore your options. Our Veteran Readiness and Employment (VR&E or Chapter 31) program can help with learning new skills, finding a new job, starting a business, getting educational counseling, or returning to your former job.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help applying for benefits and services

We can help you understand the VR&E support-and-services tracks for education and employment.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
National Call Center
Ronald V. Dellums Federal Building
North Tower, 12th Floor
Main Phone
Service Hours

The service hours are the same as our facility hours.

If you meet certain service, income, and disability requirements, we can help you apply for monthly pension payments.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help applying for Veterans Pension benefits

Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, and more.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

Family member and caregiver benefits

Select a topic to learn more.

We can help you apply for Veterans burial allowances to help cover burial, funeral, and transportation costs. We can also help you apply for certain memorial items to honor the military service of a Veteran or Reservist.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help applying for burial benefits

Our benefit counselors can help you fill out paperwork.

Visit our office, with or without an appointment

Call at your convenience

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
National Call Center
Service Hours

The service hours are the same as our facility hours.

Get help applying for burial benefits

Our benefit counselors can help you fill out paperwork.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

Get help applying for burial benefits

Our benefit counselors can help you fill out paperwork.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

We can help you apply for VA education benefits for family members, including Dependents’ and Survivors’ Educational Assistance (Chapter 35) and the Fry Scholarship. We can also help you apply to use transferred Post-9/11 GI Bill benefits.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help applying for education benefits

Our benefit counselors can help you fill out paperwork.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

Service member benefits

Select a topic to learn more.

If you have a service-connected condition, you can file a claim for disability benefits 180 to 90 days before you leave the military. We can guide you through the disability compensation process. If you've already filed a claim, we can help you check the status. If you need help with the IDES process, we may refer you to your Physical Evaluation Board Liaison Officer (PEBLO) and a VA Military Services Coordinator (MSC) to assist and advise.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help applying for benefits

Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

Other services

Select a topic to learn more.

We can help you find and download VA letters and documents that include information about your benefits.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get a copy of a VA letter

Visit our office, with or without an appointment

Call at your convenience

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

If you receive VA disability compensation, pension, or education benefits, we can help you update your direct deposit information. You’ll need your bank’s routing number and account number to make the updates.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help changing your direct deposit information

Our benefit counselors can help you fill out paperwork or address any payment issues.

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

We can help you request a DD214 or other military service records. We can also help you request your military service treatment and private medical records to support your claim​.

Manage your benefits online

You always have the option to apply for and manage your VA benefits online.

Get help requesting records

Visit our office, with or without an appointment

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone
Main Phone
Service Hours

The service hours are the same as our facility hours.

Can't find the service you're looking for?

Call our VA benefits hotline at 800-827-1000 (TTY: 711). We’re here 8:00 a.m. to 9:00 p.m. ET, Monday through Friday.

Get updates from the Veteran Benefits Administration

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