Report Summary

Title: Community Based Outpatient Clinic Reviews at Central Texas Veterans Health Care System, Temple, TX, and VA Texas Valley Coastal Bend Health Care System, Harlingen, TX
Report Number: 13-00026-213
Issue Date: 6/13/2013
City/State: Austin, TX
Brownwood, TX
Cedar Park, TX
College Station, TX
Palestine, TX
Corpus Christi, TX
Harlingen, TX
Laredo, TX
McAllen, TX
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted
Summary: The VA Office of Inspector General reviewed the Central Texas Veterans Health Care System’s five Community Based Outpatient Clinics (CBOCs) during the week of March 4, 2013, and the VA Texas Valley Coastal Bend Health Care System’s four CBOCs during the week of April 1, 2013. The purpose of the review was to assess whether the CBOCs provide veterans with consistent and safe high-quality health care. The review covered the clinical care components of women’s health cervical cancer screening and tetanus and pneumococcal vaccinations. We also randomly selected the following CBOCs for site visits and evaluated credentialing and privileging, environment of care, and emergency management processes: Cedar Park CBOC, Cedar Park, TX; Corpus Christi Satellite Clinic, Corpus Christi, TX; Harlingen Outpatient Clinic, Harlingen, TX; Laredo CBOC, Laredo, TX; and McAllen Satellite Clinic, McAllen, TX. OIG noted opportunities for improvement and made a total of 12 recommendations to the Veterans Integrated Service Network (VISN) and facility managers.