OIG Seal
Department of Veterans Affairs, Office of Inspector General
Michael J. Missal, Inspector General

Report Summary

Title: Community Based Outpatient Clinic Reviews at Edward Hines, Jr. VA Hospital, Hines, IL
Report Number: 13-00026-251 Download
Issue Date: 7/22/2013
City/State: North Aurora, IL
Elgin, IL
Joliet, IL
Bourbonnais, IL
Peru, IL
Oak Lawn, IL
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted

The VA Office of Inspector General reviewed the Edward Hines, Jr. VA Hospital’s six Community Based Outpatient Clinics (CBOCs) during the week of April 9, 2013. The purpose of the review was to assess whether the CBOCs provide veterans with consistent and safe high-quality health care. The review covered the clinical care components of women’s health cervical cancer screening and tetanus and pneumococcal vaccinations. We also randomly selected the Kankakee CBOC, Bourbonnais, IL; and the Oak Lawn, IL, CBOC for site visits and evaluated credentialing and privileging, environment of care, and emergency management processes. OIG noted opportunities for improvement and made a total of four recommendations to the Veterans Integrated Service Network (VISN) and facility managers.