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Healthcare Inspection—Medical Foster Home Program Concerns, Chalmers P. Wylie VA Ambulatory Care Center, Columbus, Ohio

Report Information

Issue Date
Report Number
17-03860-100
VISN
State
Ohio
District
VA Office
Veterans Health Administration (VHA)
Report Author
Office of Healthcare Inspections
Report Type
Hotline Healthcare Inspection
Recommendations
1
Questioned Costs
$0
Better Use of Funds
$0
Congressionally Mandated
No

Summary

Summary
The OIG conducted a healthcare inspection to assess concerns about possible abuse, neglect, or financial exploitation of veterans residing in medical foster homes (MFH) operated by Mr. and Mrs. X under the purview of the Chalmers P. Wylie VA Ambulatory Care Center (facility), Columbus, Ohio. The OIG did not substantiate veterans residing in MFH-1 were at imminent risk for abuse or neglect. The OIG could not substantiate that the two veterans who designated Mr. X as financial power of attorney (POA) were at imminent risk for financial exploitation. Veterans Health Administration (VHA) policy discourages MFH caregivers from managing the financial affairs of their residents, but the veterans appeared to have decision-making capacity and were satisfied with the designation. After determining the MFHs were in violation of VHA policy, the facility revoked VA’s approval for all of Mr. and Mrs. X’s MFHs. However, the facility’s MFH coordinator did not consistently facilitate communication, collaboration, and follow-up, which may have limited joint problem-solving opportunities that would have allowed the MFHs to remain in good standing. VA-approved MFHs must meet state licensure requirements as outlined in Ohio Administrative Code (OAC) Chapter 5122-33 Adult Care Facility (ACF) Regulations. The OAC applies to facilities with 3–16 unrelated adults, at least 3 of whom require personal care. VA-approved MFHs housing only veterans are not required to have an actual state license. Because MFH-1 now has three unrelated adults requiring personal care but does not have official VA MFH designation, it is subject to OAC regulations, which prohibits ACF staff from holding a resident’s POA. According to Ohio regulations, MFH-1 must also secure state licensure to operate legally as an MFH. Although VHA policy was silent on reporting cases of MFH revocation to outside entities, MFH staff had notified state authorities that veterans still resided in MFH-1.

Open Recommendation Image, SquareOpenClosed and Implemented Recommendation Image, CheckmarkClosed-ImplementedNot Implemented Recommendation Image, X character'Closed-Not Implemented
No. 1
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)
The Under Secretary for Health amends Medical Foster Home policy to include processes for reporting Medical Foster Home revocations to appropriate authorities to ensure current and future resident safety.