Skip to Content

Contact us

Find phone numbers and contact information at VA Orlando Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Orlando health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.


Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Orlando health care.

Mailing address

Orlando VA Medical Center
13800 Veterans Way
Orlando, FL 32827

Main phone numbers

Local: 407-631-1000
Toll-free: 800-922-7521

To use TeleType for the Deaf (TTY) services: 711

A – F

Service Location Phone Adaptive Sports Program Lake Nona 407-631-6029 Agent Cashier Lake Nona 407-631-1941 Ext. 1942/1943 Allergy Lake Nona Clinic 2F 407-631-2030 Ambulatory Surgery and Endoscopy Lake Nona Hospital 3J 407-631-3400 Audiology and Speech Pathology Lake Nona Clinic 1J 407-631-1100 Audiology and Speech Pathology Lake Baldwin 407-646-5160 Beneficiary Travel Lake Nona Hospital 1U 407-646-5900 Ext. Option 3 Blue Team Lake Baldwin 407-646-5150 CPAC Lakemont 866-793-4591, Option 2 Canteen Retail Store Lake Nona 407-631-1838 Lake Baldwin 407-646-5500 Ext. 29532 Cardiology Lake Nona Clinic 1C 407-631-1040 Chaplain Service Lake Nona Chapel 407-631-6033 / 6034 Community Care Customer Service Lakemont 407-646-4100 Community Living Center Lake Nona 407-631-6000 Compensation and Pension Lake Baldwin 407-646-5544 Concierge Desk Lake Nona 407-631-1128 Decedent Affairs - Reporting Veteran Death Lake Nona 407-631-1621 / After Hours: 321-689-7190 Dental Lake Nona Clinic 3A/B 407-631-3000 Lake Baldwin 407-646-5110 Dermatology Lake Nona Clinic 2D 407-631-2020 Domiciliary Lake Nona 407-631-7128 / 7129 Lake Baldwin 407-646-5600 Ear Nose and Throat (ENT) Lake Nona Clinic 2D 407-631-2020 Emergency Department Lake Nona Hospital 1A 407-631-0100 Endocrinology / Diabetic Lake Nona Clinic 1D 407-631-1050 Enrollment Office Lake Nona 407-631-1060 Lake Baldwin 407-646-5130 Eye Clinic Lake Nona Clinic 2B 407-631-2000 Lake Baldwin 407-646-5160 Fisher House Lake Nona 407-631-9800 Freedom Clinic Lake Nona 1D 407-631-1050

G – M

Service Location Phone Gastroenterology (Gi) Lake Nona Clinic 2C 407-631-2010 Green Team Lake Baldwin 407-646-5100 Hematology Lake Nona Clinic 2F 407-631-2030 Hero Clinic (Primary Care) Lake Nona Clinic 1F 407-631-1070 Home Based Primary Care Lake Nona 407-646-4400 Homeless Program Lake Baldwin 407-646-5190 Honor Clinic Lake Nona Clinic 1C 407-631-1040 Human Resources Lake Nona Hospital 4N 407-631-0005 Infectious Disease Lake Nona Clinic 2G 407-631-2040 Infusion Clinic Lake Nona Clinic 2E 407-631-2177 Lesbian, Gay, Bisexual & Transgender (LGBT) Program Lake Baldwin 407-646-5500, ext 28349 Liberty Clinic Lake Nona Clinic 4C 407631-4010 Lost and Found Lake Nona Hospital 1G 407-631-0135 Lake Baldwin 321-397-6940 / 6310 McCoy Federal Credit Union Lake Nona 407-855-5452 ATM Contact Lake Nona 888-584-7701 Medical Library Lake Nona Clinic 4D 407-631-4102 Mental Health Lake Nona Clinic 2H 407-631-2050 Lake Baldwin 3rd Floor 407-646-5400 Military Sexual Trauma Various Locations 407-646-5433 Minority Veteran Program Lake Baldwin 407-631-4704 MyHealtheVet National Help Desk 1-877-327-0022

N – Z

Service Location Phone Nephrology Lake Nona Clinic 1B 407-631-1030 Neurology Lake Nona Clinic 1D 407-631-1050 Nurse Recruiting Lake Nona 407-631-4780 Nutrition and Food Service Scheduling for all Nutrition and Food locations: 407-453-3692 Schedule all other Nutrition classes: 407-256-8760 MOVE! Classes Schedule an appointment 407-752-1306 Occupational Health Lake Nona Hospital 2Q 407-631-2844 Lake Baldwin 407-646-5500 Ext. 25127 Oncology Lake Nona Clinic 2F 407-631-2030 Optical Shop (Glasses) Lake Nona Clinic 2B 407-631-2002 Lake Baldwin 407-646-5032 Orange Team (Primary Care) Lake Baldwin 407-646-5020 Orthopedic and Hand Clinic Lake Nona Clinic 3F 407-631-3020 / 3216 PIV Badging Lake Nona Hospital 2K502 407-631-2632 / 2636 Pain Clinic Lake Nona Clinic 3H 407-631-3040 / 3010 Lake Baldwin 407-646-5500 Ext. 28011 / 28012 Pathology and Laboratory Medicine Lake Nona Hospital 1T 407-631-1909 Lake Baldwin 407-646-5500 Ext. 28725 Patient Advocate Daytona Beach 386-323-7527 Lake Baldwin 407-646-5035 Lake Nona 407-631-1187 Viera 321-637-3534 Patriot Clinic (Primary Care) Lake Nona Clinic 1G 407-631-1080 Pharmacy Lake Nona 877-646-4550 Lake Baldwin 407-646-4500 Physical Therapy Lake Nona Clinic 3D 407-631-3010 Lake Baldwin 407-646-5090 Podiatry Lake Nona Clinic 3F 407-631-3020 Police Service Lake Nona 407-631-8276 In Case of an Emergency, Dial 911 Primary Care Lake Nona Medical Center 407-646-4500 All CBOC's 877-646-4550 Prosthetics and Sensory Aids Lake Nona Clinic 3C 407-631-3118 / 3119 Lake Baldwin 407-646-5010 Public Affairs Lake Nona 407-631-4436 Pulmonary Lake Nona Clinic 2G 407-631-2040 Purple Team (Primary Care) Lake Baldwin 407-646-5030 Radiation Oncology Lake Nona Hospital 1S 407-631-1900 Radiology Lake Nona Hospital 1T 407-631-1120 Lake Baldwin 407-646-5500 ext 28590 Release of Information Lake Nona Clinic 1E 407-631-2400 Fax: 407-513-9182 Research Office Lake Nona 4A 407-631-4011 Respiratory Therapy (Home Oxygen/Pulmonary Function Testing Lake Nona 407-631-2060 Viera 321-637-3788 ext.42344 Daytona 386-323-7500 ext.37744 Returning Veterans: OEF, Iraqi Freedom, New Dawn Lake Nona Clinic 4B 407-631-4036 Rheumatology Lake Nona 1B 407-631-1030 Sleep Medicine Lake Nona Hospital 2N 407-631-2060 Social Work Lake Nona Clinic 3J 407-631-0122 Spinal Cord Injury Lake Nona Clinic 1F 407-631-1453 Suicide Prevention Coordinator Lake Nona 407-631-7223 Hotline 800-273-8255, 24/7 Surgery Clinic Lake Nona Clinic 3H 407-631-3040 Surgery Specialty Clinic: Plastic, Thoracic, Vascular and Woud Lake Nona Clinic 3G 407-631-3030 Teal Team (Primary Care) Lake Baldwin 407-646-5040 Telecare (Now Clinical Contact Center) 1-877-741-3400 Transplant Lake Nona Clinic 1B 407-631-1030 Urology Lake Nona Clinic 3H 407-631-3040 VA Care Billing 877-222-8387 VA Choice Lake Baldwin 407-646-4625 VTN Transportation-DAV Various 407-646-5900 Ext. Option 2 Valor Clinic Lake Nona Clinic 1B 407-631-1030 Veterans Outreach Program Lake Nona 407-631-4704 Victory Clinic Lake Nona Clinic 1H 407-631-1090 Virtual Health Resource Center Lake Nona 1E402E 407-631-1485 Voluntary Service Lake Nona Hospital 1G 407-631-0135 Lake Baldwin 407-646-5070 Women's Clinic Lake Nona Clinic 4C 407-631-4010 Lake Baldwin 407-646-5300 Wound Clinic Lake Nona Clinic 3G 407-631-3030

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Orlando Healthcare System.

Phone: 407-631-4436

After hours or on weekends, call the operator at 407-631-4436 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Orlando

Email: Coming soon!

Orlando VA Medical Center
Release of Information
13800 Veterans Way
Orlando, FL 32827

For questions about your request to VA Orlando

Phone: 407-631-4436

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online:
Phone: 800-994-6610

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018