Contact us
Find phone numbers and contact information at VA Orlando Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA Orlando health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Pharmacy
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA Orlando health care.
Mailing address
Orlando VA Medical Center
13800 Veterans Way
Orlando, FL 32827
Main phone numbers
Local: 407-631-1000
Toll-free: 800-922-7521
To use TeleType for the Deaf (TTY) services: 711
A – F
Service | Location | Phone | |||
---|---|---|---|---|---|
Service | Adaptive Sports Program | Location | Lake Nona | Phone | 407-631-6029 |
Service | Agent Cashier | Location | Lake Nona | Phone | 407-631-1941 Ext. 1942/1943 |
Service | Allergy | Location | Lake Nona Clinic 2F | Phone | 407-631-2030 |
Service | Ambulatory Surgery and Endoscopy | Location | Lake Nona Hospital 3J | Phone | 407-631-3400 |
Service | Audiology and Speech Pathology | Location | Lake Nona Clinic 1J | Phone | 407-631-1100 |
Service | Audiology and Speech Pathology | Location | Lake Baldwin | Phone | 407-646-5160 |
Service | Beneficiary Travel | Location | Lake Nona Hospital 1U | Phone | 407-646-5900 Ext. Option 3 |
Service | Blue Team | Location | Lake Baldwin | Phone | 407-646-5150 |
Service | CPAC | Location | Lakemont | Phone | 866-793-4591, Option 2 |
Service | Canteen Retail Store | Location | Lake Nona | Phone | 407-631-1838 |
Service | Location | Lake Baldwin | Phone | 407-646-5500 Ext. 29532 | |
Service | Cardiology | Location | Lake Nona Clinic 1C | Phone | 407-631-1040 |
Service | Chaplain Service | Location | Lake Nona Chapel | Phone | 407-631-6033 / 6034 |
Service | Community Care Customer Service | Location | Lakemont | Phone | 407-646-4100 |
Service | Community Living Center | Location | Lake Nona | Phone | 407-631-6000 |
Service | Compensation and Pension | Location | Lake Baldwin | Phone | 407-646-5544 |
Service | Concierge Desk | Location | Lake Nona | Phone | 407-631-1128 |
Service | Decedent Affairs - Reporting Veteran Death | Location | Lake Nona | Phone | 407-631-1621 / After Hours: 321-689-7190 |
Service | Dental | Location | Lake Nona Clinic 3A/B | Phone | 407-631-3000 |
Service | Location | Lake Baldwin | Phone | 407-646-5110 | |
Service | Dermatology | Location | Lake Nona Clinic 2D | Phone | 407-631-2020 |
Service | Domiciliary | Location | Lake Nona | Phone | 407-631-7128 / 7129 |
Service | Location | Lake Baldwin | Phone | 407-646-5600 | |
Service | Ear Nose and Throat (ENT) | Location | Lake Nona Clinic 2D | Phone | 407-631-2020 |
Service | Emergency Department | Location | Lake Nona Hospital 1A | Phone | 407-631-0100 |
Service | Endocrinology / Diabetic | Location | Lake Nona Clinic 1D | Phone | 407-631-1050 |
Service | Enrollment Office | Location | Lake Nona | Phone | 407-631-1060 |
Service | Location | Lake Baldwin | Phone | 407-646-5130 | |
Service | Eye Clinic | Location | Lake Nona Clinic 2B | Phone | 407-631-2000 |
Service | Location | Lake Baldwin | Phone | 407-646-5160 | |
Service | Fisher House | Location | Lake Nona | Phone | 407-631-9800 |
Service | Freedom Clinic | Location | Lake Nona 1D | Phone | 407-631-1050 |
Service | Location | Phone |
G – M
Service | Location | Phone | |||
---|---|---|---|---|---|
Service | Gastroenterology (Gi) | Location | Lake Nona Clinic 2C | Phone | 407-631-2010 |
Service | Green Team | Location | Lake Baldwin | Phone | 407-646-5100 |
Service | Hematology | Location | Lake Nona Clinic 2F | Phone | 407-631-2030 |
Service | Hero Clinic (Primary Care) | Location | Lake Nona Clinic 1F | Phone | 407-631-1070 |
Service | Home Based Primary Care | Location | Lake Nona | Phone | 407-646-4400 |
Service | Homeless Program | Location | Lake Baldwin | Phone | 407-646-5190 |
Service | Honor Clinic | Location | Lake Nona Clinic 1C | Phone | 407-631-1040 |
Service | Human Resources | Location | Lake Nona Hospital 4N | Phone | 407-631-0005 |
Service | Infectious Disease | Location | Lake Nona Clinic 2G | Phone | 407-631-2040 |
Service | Infusion Clinic | Location | Lake Nona Clinic 2E | Phone | 407-631-2177 |
Service | Lesbian, Gay, Bisexual & Transgender (LGBT) Program | Location | Lake Baldwin | Phone | 407-646-5500, ext 28349 |
Service | Liberty Clinic | Location | Lake Nona Clinic 4C | Phone | 407631-4010 |
Service | Lost and Found | Location | Lake Nona Hospital 1G | Phone | 407-631-0135 |
Service | Location | Lake Baldwin | Phone | 321-397-6940 / 6310 | |
Service | McCoy Federal Credit Union | Location | Lake Nona | Phone | 407-855-5452 |
Service | ATM Contact | Location | Lake Nona | Phone | 888-584-7701 |
Service | Medical Library | Location | Lake Nona Clinic 4D | Phone | 407-631-4102 |
Service | Mental Health | Location | Lake Nona Clinic 2H | Phone | 407-631-2050 |
Service | Location | Lake Baldwin 3rd Floor | Phone | 407-646-5400 | |
Service | Military Sexual Trauma | Location | Various Locations | Phone | 407-646-5433 |
Service | Minority Veteran Program | Location | Lake Baldwin | Phone | 407-631-4704 |
Service | MyHealtheVet | Location | National Help Desk | Phone | 1-877-327-0022 |
N – Z
Service | Location | Phone | |||
---|---|---|---|---|---|
Service | Nephrology | Location | Lake Nona Clinic 1B | Phone | 407-631-1030 |
Service | Neurology | Location | Lake Nona Clinic 1D | Phone | 407-631-1050 |
Service | Nurse Recruiting | Location | Lake Nona | Phone | 407-631-4780 |
Service | Nutrition and Food Service | Location | Lake Nona/Lake Baldwin: Scheduling for Nutrition Appointments | Phone | 407-453-3692 |
Service | Schedule MOVE! Class: 407-497-7873 | Location | Schedule Nutrition Appointments for Daytona, Viera and CBOC's: 407-256-8760 | Phone | Schedule all other Nutrition Classes: 407-675-7858 |
Service | Occupational Health | Location | Lake Nona Hospital 2Q | Phone | 407-631-2844 |
Service | Location | Lake Baldwin | Phone | 407-646-5500 Ext. 25127 | |
Service | Oncology | Location | Lake Nona Clinic 2F | Phone | 407-631-2030 |
Service | Optical Shop (Glasses) | Location | Lake Nona Clinic 2B | Phone | 407-631-2002 |
Service | Location | Lake Baldwin | Phone | 407-646-5032 | |
Service | Orange Team (Primary Care) | Location | Lake Baldwin | Phone | 407-646-5020 |
Service | Orthopedic and Hand Clinic | Location | Lake Nona Clinic 3F | Phone | 407-631-3020 / 3216 |
Service | PIV Badging | Location | Lake Nona Hospital 2K502 | Phone | 407-631-2632 / 2636 |
Service | Pain Clinic | Location | Lake Nona Clinic 3H | Phone | 407-631-3040 / 3010 |
Service | Location | Lake Baldwin | Phone | 407-646-5500 Ext. 28011 / 28012 | |
Service | Pathology and Laboratory Medicine | Location | Lake Nona Hospital 1T | Phone | 407-631-1909 |
Service | Location | Lake Baldwin | Phone | 407-646-5500 Ext. 28725 | |
Service | Patient Advocate | Location | Daytona Beach | Phone | 386-323-7527 |
Service | Location | Lake Baldwin | Phone | 407-646-5035 | |
Service | Location | Lake Nona | Phone | 407-631-1187 | |
Service | Location | Viera | Phone | 321-637-3534 | |
Service | Patriot Clinic (Primary Care) | Location | Lake Nona Clinic 1G | Phone | 407-631-1080 |
Service | Pharmacy | Location | Lake Nona | Phone | 877-646-4550 |
Service | Location | Lake Baldwin | Phone | 407-646-4500 | |
Service | Physical Therapy | Location | Lake Nona Clinic 3D | Phone | 407-631-3010 |
Service | Location | Lake Baldwin | Phone | 407-646-5090 | |
Service | Podiatry | Location | Lake Nona Clinic 3F | Phone | 407-631-3020 |
Service | Police Service | Location | Lake Nona | Phone | 407-631-8276 |
Service | Location | In Case of an Emergency, Dial 911 | Phone | ||
Service | Primary Care | Location | Lake Nona Medical Center | Phone | 407-646-4500 |
Service | Location | All CBOC's | Phone | 877-646-4550 | |
Service | Prosthetics and Sensory Aids | Location | Lake Nona Clinic 3C | Phone | 407-631-3118 / 3119 |
Service | Location | Lake Baldwin | Phone | 407-646-5010 | |
Service | Public Affairs | Location | Lake Nona | Phone | 407-631-4436 |
Service | Pulmonary | Location | Lake Nona Clinic 2G | Phone | 407-631-2040 |
Service | Purple Team (Primary Care) | Location | Lake Baldwin | Phone | 407-646-5030 |
Service | Radiation Oncology | Location | Lake Nona Hospital 1S | Phone | 407-631-1900 |
Service | Radiology | Location | Lake Nona Hospital 1T | Phone | 407-631-1120 |
Service | Location | Lake Baldwin | Phone | 407-646-5500 ext 28590 | |
Service | Release of Information | Location | Lake Nona Clinic 1E | Phone | 407-631-2400 |
Service | Location | Phone | Fax: 407-513-9182 | ||
Service | Research Office | Location | Lake Nona 4A | Phone | 407-631-4011 |
Service | Returning Veterans: OEF, Iraqi Freedom, New Dawn | Location | Lake Nona Clinic 4B | Phone | 407-631-4036 |
Service | Rheumatology | Location | Lake Nona 1B | Phone | 407-631-1030 |
Service | Sleep Medicine | Location | Lake Nona Hospital 2N | Phone | 407-631-2060 |
Service | Social Work | Location | Lake Nona Clinic 3J | Phone | 407-631-0122 |
Service | Spinal Cord Injury | Location | Lake Nona Clinic 1F | Phone | 407-631-1453 |
Service | Suicide Prevention Coordinator | Location | Lake Nona | Phone | 407-631-7223 |
Service | Location | Hotline | Phone | 800-273-8255, 24/7 | |
Service | Surgery Clinic | Location | Lake Nona Clinic 3H | Phone | 407-631-3040 |
Service | Surgery Specialty Clinic: Plastic, Thoracic, Vascular and Woud | Location | Lake Nona Clinic 3G | Phone | 407-631-3030 |
Service | Teal Team (Primary Care) | Location | Lake Baldwin | Phone | 407-646-5040 |
Service | Telecare (Now Clinical Contact Center) | Location | Phone | 1-877-741-3400 | |
Service | Transplant | Location | Lake Nona Clinic 1B | Phone | 407-631-1030 |
Service | Urology | Location | Lake Nona Clinic 3H | Phone | 407-631-3040 |
Service | VA Care Billing | Location | Phone | 877-222-8387 | |
Service | VA Choice | Location | Lake Baldwin | Phone | 407-646-4625 |
Service | Location | Phone | |||
Service | VTN Transportation-DAV | Location | Various | Phone | 407-646-5900 Ext. Option 2 |
Service | Valor Clinic | Location | Lake Nona Clinic 1B | Phone | 407-631-1030 |
Service | Veterans Outreach Program | Location | Lake Nona | Phone | 407-631-4704 |
Service | Victory Clinic | Location | Lake Nona Clinic 1H | Phone | 407-631-1090 |
Service | Voluntary Service | Location | Lake Nona Hospital 1G | Phone | 407-631-0135 |
Service | Location | Lake Baldwin | Phone | 407-646-5070 | |
Service | Women's Clinic | Location | Lake Nona Clinic 4C | Phone | 407-631-4010 |
Service | Location | Lake Baldwin | Phone | 407-646-5300 | |
Service | Wound Clinic | Location | Lake Nona Clinic 3G | Phone | 407-631-3030 |
Service | Location | Phone | |||
Service | Location | Phone |
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Orlando Healthcare System.
Phone: 407-631-4436
Email: vhaorlpublicaffairs@va.gov
After hours or on weekends, call the operator at 407-631-4436 and ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
Requesting records maintained by VA Orlando
Email: Coming soon!
Fax: 407-513-9182
Mail:
Orlando VA Medical Center
Release of Information
13800 Veterans Way
Orlando, FL 32827
For questions about your request to VA Orlando
Phone: 407-631-4436
Additional FOIA request information
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Review VA’s requirements for a FOIA request, including sample requests.
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See the VA FOIA Library, which publishes commonly requested records.
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If you don’t know where the records you are requesting are maintained, submit your request to vacofoiaservice@va.gov instead of VA Orlando.
Report an issue
Give us website feedback
To report a technical issue or give us feedback about this site, email our web team at vhaorlpublicaffairs@va.gov.
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Phone: 800-488-8244
Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018