Patient advocates
The patient advocates at VA Orlando health care are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.
Connect with a patient advocate

Debra Ward
Patient Advocate, Lake Baldwin VA Medical Center
VA Orlando health care
Phone: 407-646-5035



Phyllis K Hoppes
Patient Advocate, Viera VA Healthcare Center
VA Orlando health care
Phone: 321-637-3788, ext. 43534




Mary Annette Chaffee
Congressional Liaison, Patient Representative
VA Orlando health care
Phone: 407-631-1187