Hilo VA Clinic
Our outpatient clinic offers primary care, laboratory and pathology services, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Hilo VA Clinic.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 7:30 a.m. to 4:00 p.m.
- Tue: 7:30 a.m. to 4:00 p.m.
- Wed: 7:30 a.m. to 4:00 p.m.
- Thu: 7:30 a.m. to 4:00 p.m.
- Fri: 7:30 a.m. to 4:00 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Cost: Free
Wheelchair availability: Hilo VA Clinic campus has wheelchairs upon arrival for patients who need them to access the building.
Van services for Veterans
DAV vans
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Non-DAV van services
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your county
Other services
Paratransit service (p.r.n. Health Service): Coming Soon!
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Other services at VA Pacific Islands health care
Health services offered here
Select a topic to learn more.
Advice nurse
Appointments
Main Phone
VA Health Connect Clinical Contact Center is available 24/7
VA Health Connect Clinical Contact Center available 24/7
Reach out to the VA Health Connect Clinical Contact Center to speak with a Clinical Triage Nurse if you have questions about your care or for help in deciding whether you need an urgent or routine appointment.
The Clinical Triage Registered Nurses in our VA Health Connect Clinical Contact Center are available to provide you an evaluation of symptoms and concerns, and answers to many of your health care questions. Call anytime. We’re here 24 hours a day, 7 days a week. In addition, our nurses can:
- Help you manage many of your basic health care needs
- Answer questions about your current medications or medical condition
- Discuss your health care concerns and help you decide the best way to handle them
- Offer improved access to VA services
You can reach the 24-hour triage nurse line at 833-983-0487, option 3
option 3.
Caregiver support
Appointments
Call 1-
VA Pacific Islands Health Care System
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. For all caregivers, we can:
- Help you get caregiver assistance available through VA
- Provide progressive needs planning to help you manage degenerative conditions
- Match you with services and benefits
- Connect you with local resources and programs
- Listen to you when you struggle
Geriatrics
Common conditions: memory problems, sleep problems, falls, bone loss, weight loss
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We assess your situation and condition to decide which outpatient geriatric services are right for you or a senior Veteran in your care, and then we coordinate your care. Our team of specialists provides geriatric services that include:
- Medicine and nursing
- Healthy Aging
- Psychology, psychiatry, and social work
- Physical and occupational therapy
Laboratory and pathology
Appointments
Please call us to schedule and appointment or with questions.
Direct line for Hilo clinic.
Main Phone
Each Community Based Outpatient Clinic (CBOC) has different laboratory hours, so make sure to call and check with us before coming in. 1-
Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:
- Study of blood, urine, and other bodily fluids for illness management
- Testing for infectious diseases
- Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
- Autopsy services
- Laboratory Hours: See individual location pages for hours.
My HealtheVet coordinator
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:
- Ask questions and exchange secure online messages with your VA health care team
- Check your lab and test results
- Refill your prescriptions, track delivery, and view a list of your medications
- Keep track of your VA medical appointments and get email reminders
- View, download, or print a copy of your VA medical records
- Enter or update your personal information
Learn more and register for My HealtheVet
VA Pacific Islands Health Care System My HealtheVet Program Office can be reached at:
Contact the My HealtheVet Help Desk at
Patient advocates
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Direct line to Hilo clinic
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:
- Partner with your care team to answer and address your concerns
- Work directly with management and employees to facilitate health care management resolutions
- Accept your feedback, compliments, suggestions, or concerns
- Provide guidance to navigating the VA health care system
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:
- Labs and blood work
- Mental health care
- Women's health care
- Radiology
- Social services
- Telehealth
Telehealth
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:
- Mental health
- Retinal care (eye)
- Dermatology
- Rehabilitation
- Primary care
Women Veteran care
Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram
We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, mammography and breast screening. Our services for women Veterans include:
- Ultrasounds, mammograms, Pap and HPV tests
- Mental health care and counseling
- Lifestyle wellness services
- Menopause treatment, including hormonal therapy
- Family planning, contraceptive care, and infertility evaluation
- IVF Treatments