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Kailua-Kona VA Clinic

Our outpatient clinic offers primary care, laboratory and pathology services, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Kailua-Kona VA Clinic.

Location and contact information

Address

75-377 Hualalai Road
Kailua-Kona, HI 96740-9724

Phone numbers

Main phone: 800-214-1306
Mental health care: 808-433-0660

Clinical hours

  • Mon: 7:30 a.m. to 4:00 p.m.
  • Tue: 7:30 a.m. to 4:00 p.m.
  • Wed: 7:30 a.m. to 4:00 p.m.
  • Thu: 7:30 a.m. to 4:00 p.m.
  • Fri: 7:30 a.m. to 4:00 p.m.
  • Sat: Closed
  • Sun: Closed
Kailua-Kona VA Clinic

Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability: Kailua-Kona VA Clinic campus has wheelchairs upon arrival for patients who need them to access the building. 

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Local transit services

Pacific Island Transport

 

Other services

Paratransit service (p.r.n. Health Service): Coming Soon!

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

In the spotlight at VA Pacific Islands health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Advice nurse

Talk with an advice nurse if you have questions about your care or for help in deciding whether you need an urgent or routine appointment.

Contact information

VA Health Connect Clinical Contact Center available 24/7
VA Health Connect Clinical Contact Center is available 24/7
Appointments

Main Phone

Reach out to the VA Health Connect Clinical Contact Center to speak with a Clinical Triage Nurse if you have questions about your care or for help in deciding whether you need an urgent or routine appointment.

The Clinical Triage Registered Nurses in our VA Health Connect Clinical Contact Center are available to provide you an evaluation of symptoms and concerns, and answers to many of your health care questions. Call anytime. We’re here 24 hours a day, 7 days a week. In addition, our nurses can:

  • Help you manage many of your basic health care needs
  • Answer questions about your current medications or medical condition
  • Discuss your health care concerns and help you decide the best way to handle them
  • Offer improved access to VA services

You can reach the VA Health Connect Clinical Contact Center 24/7 at 808-433-0600

Next-

  • To speak with a pharmacy staff member, choose Option 1, then Option 2.
  • To speak with a primary care scheduler, choose Option 2, then Option 2.
  • To speak with a nurse, choose Option 3.

Caregiver support

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

Contact information

Hours
  • Mon. 7:30 a.m. to 4:00 p.m.
  • Tue. 7:30 a.m. to 4:00 p.m.
  • Wed. 7:30 a.m. to 4:00 p.m.
  • Thu. 7:30 a.m. to 4:00 p.m.
  • Fri. 7:30 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Please call 1-800-214-1306 for questions about caregiver support at VA Pacific Islands Health Care System.

Main Phone

Referral required? No

Walk-ins accepted? Yes

If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. For all caregivers, we can:

  • Help you get caregiver assistance available through VA
  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs
  • Listen to you when you struggle

Learn more and connect with a support coordinator

Geriatrics

Common conditions: memory problems, sleep problems, falls, bone loss, weight loss
As you age, we offer a range of medical and support services to help you stay as healthy, active and independent as possible. We also offer help to family members and caregivers who may support you.

Contact information

Hours
  • Mon. 7:30 a.m. to 4:00 p.m.
  • Tue. 7:30 a.m. to 4:00 p.m.
  • Wed. 7:30 a.m. to 4:00 p.m.
  • Thu. 7:30 a.m. to 4:00 p.m.
  • Fri. 7:30 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? Yes

Walk-ins accepted? No

We assess your situation and condition to decide which outpatient geriatric services are right for you or a senior Veteran in your care, and then we coordinate your care. Our team of specialists provides geriatric services that include:

  • Medicine and nursing
  • Healthy Aging
  • Psychology, psychiatry, and social work
  • Physical and occupational therapy

Learn more about VA long-term care

Homeless Veteran care

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Contact information

Hours
  • Mon. 7:30 a.m. to 4:00 p.m.
  • Tue. 7:30 a.m. to 4:00 p.m.
  • Wed. 7:30 a.m. to 4:00 p.m.
  • Thu. 7:30 a.m. to 4:00 p.m.
  • Fri. 7:30 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? Yes

Walk-ins accepted? No

We offer an array of options from emergency housing to transitional housing to permeant housing. These services are provided to Veterans who are assessed and admitted to the various programs, which include Health Care for Homeless Veterans (HCHV), the Grant and Per Diem (GPD) program, the Veterans Justice Outreach (VJO) program, Homeless Patient Aliened Care Team (HPACT), and Housing and Urban Development (HUD) Veteran Affairs Supported Housing (VASH) program. We can also connect you with resources in your community.



If you need help, please call us at 1-800-214-1306.



We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:

  • Immediate food and shelter needs, including emergency, transitional and permanent housing
  • Job training, life skills development, and education
  • Justice system navigation and community reentry from jail
  • Financial support to prevent homelessness
  • Addiction and depression treatment
  • Health and dental care

Learn more and connect with a care coordinator

LGBTQ+ Veteran care

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Contact information

Hours
  • Mon. 7:30 a.m. to 4:00 p.m.
  • Tue. 7:30 a.m. to 4:00 p.m.
  • Wed. 7:30 a.m. to 4:00 p.m.
  • Thu. 7:30 a.m. to 4:00 p.m.
  • Fri. 7:30 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Direct line to Kailua-Kona clinic

Referral required? Yes

Walk-ins accepted? No

We promote the health, welfare, and dignity of Veterans who identify as lesbian, gay, bisexual, transgender, queer/questioning (LGBTQ+) or a related identity. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-confirming surgeries and hormone therapy

Learn more and connect with a care coordinator

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Contact information

Hours
  • Mon. 7:30 a.m. to 12:30 p.m.
  • Tue. 7:30 a.m. to 12:30 p.m.
  • Wed. 7:30 a.m. to 12:30 p.m.
  • Thu. 7:30 a.m. to 12:30 p.m.
  • Fri. 7:30 a.m. to 12:30 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Direct line to Kailua-Kona clinic

Referral required? Yes

Walk-ins accepted? Yes

Each Community Based Outpatient Clinic (CBOC) has different laboratory hours, so make sure to call and check with us before coming in.  1-800-214-1306.



Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services
  • Laboratory Hours: See individual location pages for hours.

     

My HealtheVet coordinator

Your My HealtheVet coordinator can help you start using the VA online portal to manage your appointments and records, refill prescriptions, view your lab and test results and communicate with your health care team.

Contact information

Hours
  • Mon. 7:30 a.m. to 4:00 p.m.
  • Tue. 7:30 a.m. to 4:00 p.m.
  • Wed. 7:30 a.m. to 4:00 p.m.
  • Thu. 7:30 a.m. to 4:00 p.m.
  • Fri. 7:30 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:

  • Ask questions and exchange secure online messages with your VA health care team
  • Check your lab and test results
  • Refill your prescriptions, track delivery, and view a list of your medications
  • Keep track of your VA medical appointments and get email reminders
  • View, download, or print a copy of your VA medical records
  • Enter or update your personal information

Learn more and register for My HealtheVet



VA Pacific Islands Health Care System My HealtheVet Program Office can be reached at:808-433-0419.



Contact the My HealtheVet Help Desk at 877-327-0022 or 800-877-8339 (TTY), Monday to Friday, 7:00 a.m. — 7:00 p.m. (Central Time)

Patient advocates

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Contact information

Hours
  • Mon. 7:30 a.m. to 4:00 p.m.
  • Tue. 7:30 a.m. to 4:00 p.m.
  • Wed. 7:30 a.m. to 4:00 p.m.
  • Thu. 7:30 a.m. to 4:00 p.m.
  • Fri. 7:30 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Kailua-Kona direct clinic line

Referral required? No

Walk-ins accepted? Yes

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

  • Partner with your care team to answer and address your concerns
  • Work directly with management and employees to facilitate health care management resolutions
  • Accept your feedback, compliments, suggestions, or concerns
  • Provide guidance to navigating the VA health care system

Learn more and connect with a patient advocate

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Contact information

Hours
  • Mon. 7:30 a.m. to 4:00 p.m.
  • Tue. 7:30 a.m. to 4:00 p.m.
  • Wed. 7:30 a.m. to 4:00 p.m.
  • Thu. 7:30 a.m. to 4:00 p.m.
  • Fri. 7:30 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Telehealth

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Contact information

Hours
  • Mon. 7:30 a.m. to 4:00 p.m.
  • Tue. 7:30 a.m. to 4:00 p.m.
  • Wed. 7:30 a.m. to 4:00 p.m.
  • Thu. 7:30 a.m. to 4:00 p.m.
  • Fri. 7:30 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? Yes

Walk-ins accepted? No

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:

  • Mental health
  • Retinal care (eye)
  • Dermatology
  • Rehabilitation
  • Primary care

Learn more about telehealth

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Contact information

Hours
  • Mon. 7:30 a.m. to 4:00 p.m.
  • Tue. 7:30 a.m. to 4:00 p.m.
  • Wed. 7:30 a.m. to 4:00 p.m.
  • Thu. 7:30 a.m. to 4:00 p.m.
  • Fri. 7:30 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? Yes

Walk-ins accepted? No

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, mammography and breast screening. Our services for women Veterans include:

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation
  • IVF Treatments 

Learn more and connect with a care coordinator

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