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New Health Connect Clinical Contact Center

Call 833-983-0487 for on-demand VA services.

Veterans, The VA Sierra Pacific Network (VISN 21) VHA Health Connect Clinical Contact Center now has a consolidated phone number across our network of facilities in Nevada, California and Hawaii.


 

Clinical Contact Center
 

VA Health Connect (also known as the VISN 21 Clinical Contact Center) gives Veterans and their caregivers immediate, 24/7, on-demand access to clinical and scheduling services that address health care needs over the phone, video and, in the future, even via email or chat.

1-833-983-0487
 

Core services
 

Clinical Contact Centers connect Veterans to dedicated clinical and administrative contact center professionals who deliver the following four core services: Scheduling, Clinical Triage, Virtual Clinic Visits and Pharmacy Services.
 

Technology
 

VA Health Connect harnesses state-of-the-art technology and software to improve Veteran access to care.

Key benefits
 

• A simpler way for Veterans, families and caregivers to connect with medical providers.

• Improved resource utilization for Emergency Department, Urgent Care and Primary Care walk-in clinic visits.

• Coordinated care using state-of-the-art technologies to improve Veterans’ satisfaction and health outcomes.

• Reduced potential Veteran and staff exposure to COVID-19, influenza (flu) and other communicable diseases.


To reach the VA Health Connect Clinical Contact Center, call:

1-833-983-0487


Disclaimer: The VISN 21 Clinical Contact Center should not be used for emergency situations. If you are experiencing a medical or psychiatric emergency, please call 9-1-1 or visit the emergency room closest to you.

Do you have questions about the VISN 21 VHA Health Connect Clinical Contact Center? 

See Frequently Asked Questions https://department.va.gov/.../07/VAHC_OnePager_FAQ_Final.pdf