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Caregiver Support Program

VA Palo Alto health care offers a number of services to support you and the Veteran you care for.

The Caregiver Support Program offers 2 programs: the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and the Program of General Caregiver Support Services (PGCSS). Ask a caregiver support coordinator to help you find what you need, whether it's in-home help, someone to listen, or anything in between.

Connect with a support coordinator

Call the Palo Alto VA direct line to connect with a support coordinator: 650-614-8419

For appeals questions, call the Caregiver Support Line (CSL): 855-260-3274

For more information on the 2 caregiver support programs, eligibility criteria, and how to apply, visit

Care we provide at VA Palo Alto health care

If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. For all caregivers, we can:

  • Help you get caregiver assistance available through VA
  • Match you with services and benefits
  • Connect you with local resources and programs

VA Caregiver Support Line

The Caregiver Support Line is available if you need support outside of the Palo Alto region, have questions about caregiver support services nationwide, or just need someone to listen right now.

Phone: 855-260-3274