Palo Alto VA Medical Center-Menlo Park
Our Menlo Park campus provides primary care and specialty health services, including addiction and substance abuse treatment, mental health care, post-traumatic stress disorder (PTSD), physical and occupational therapy, suicide prevention, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Menlo Park facility.
Location and contact information
Address
Phone numbers
Facility hours
Hours may vary for different services. Select a service on this page to check the hours.
- Mon: 8:00 a.m. to 4:30 p.m.
- Tue: 8:00 a.m. to 4:30 p.m.
- Wed: 8:00 a.m. to 4:30 p.m.
- Thu: 8:00 a.m. to 4:30 p.m.
- Fri: 8:00 a.m. to 4:30 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Use this map to help you get around the campus.
Food and drink
Hot and cold grab-and-go food items are available in the Menlo Park retail store, along with self-serve Starbucks coffee.
Retail
The Patriot Store
A full-service retail store with products like over-the-counter medicines, electronics, cosmetics, toiletries, snacks, gifts, and clothing. Purchases are tax-free.
Building 334, ground floor
Hours:
Monday – Friday, 7:30 a.m. to 3:30 p.m.
Except holidays
There is no charge for parking. Please allow extra time to find a parking spot.
Wheelchair availability: The Menlo Park VA provides wheelchairs for Veterans who need them to access our buildings when they arrive.
Transportation services for Veterans
DAV vans
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Non-DAV van services
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your county
VA Palo Alto shuttle service
Learn more about our free shuttle service that drives you to our medical centers and clinics
Public transportation
The following links are provided only as informational links. VA does not endorse and is not responsible for the content of these sites.
CalTrain
Train system serving Palo Alto and the Bay Area. The nearest station to the VA Palo Alto campus is California Avenue.
Valley Transit Authority (VTA)
Bus system serving Palo Alto and the South Bay
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Other services at VA Palo Alto health care
Health services offered here
Select a topic to learn more.
Addiction and substance use care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We offer a variety of outpatient and inpatient services to Veterans to help them in their journey to recovery. Our residential facility provides 24-hour support, therapy, and education to Veterans who may be struggling with substance abuse, homelessness, mental health, or unemployment issues.
Programs include:
- Rehabilitation
- Health maintenance
- Community support
Audiology
Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our audiology clinical staff provide diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology services to include:
- Hearing and balance evaluations including ototoxic monitoring and auditory brain stem response testing
- Tinnitus management (ringing, buzzing, and/or noises in the ear)
- Hearing conservation
- Selection, evaluation, programming, and management of hearing aids, cochlear implants, bone-anchored implants, and assistive listening devices
- Aural rehabilitation for patients and family members
- Evaluation and treatment for central auditory processing disorder
Learn more about VA hearing aids
Our speech pathology clinical staff provide diagnostic and rehabilitative services. We offer a full range of speech pathology services to include:
- Swallowing disorders including GERD (gastro-esophageal reflux disorder)
- Cognitive, memory, attention, visual/spatial deficits
- Executive functioning and problem solving management
- Speech, language, and articulation difficulties
- Voice deficits including gender-affirming therapy and voice restoration
- Stuttering therapy
Our speech pathologists commonly work with patients who have traumatic brain injuries, neurological conditions like ALS, MS, Parkinson’s, Alzheimer’s, dementia, and stroke, head/neck cancer, as well as laryngectomee patients.
Chaplain services
Appointments
To schedule an appointment, please call our chaplains at
Contact a chaplain
Chapel
Building 322Main Phone
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
For inspirational and informational content 24 hours/7 days a week, tune to the Chaplain's Channel #15 when you are at our facilities. Ask a staff member for help to get you connected.
At VA Palo Alto, we offer a safe and confidential space for Veterans of all faiths to find spiritual well-being. Our clinically trained chaplains come from diverse backgrounds and are here to support you through life's journey, providing connection, companionship, and community.
We honor every Veteran's humanity and aim to support you, no matter your past or present challenges.
Our services include bereavement care, comfort and counseling (individual and group), end of life issues, hospice and palliative care, military sexual trauma, moral injury, post-traumatic stress, sacramental ministry, suicide prevention, support before and after surgery, telechaplaincy, whole health, and women Veterans.
Dental/oral surgery
Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Menlo Park Dental Clinic
Location
1st floor, F-wingMain Phone
Service Hours
The service hours are the same as our facility hours.
If you’re eligible for VA dental care, we offer a full range of quality dental services like:
- Routine exams and teeth cleaning
- Restorative procedures, including fillings and crowns
- Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
- Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
- Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
- Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness
Diabetes care
Common conditions: Diabetes type 1, Diabetes type 2
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We offer many medical and support services to help you manage your diabetes, like:
- Self-management, education, and support classes
- Insulin therapy and blood-glucose meter training
- Diabetes survival skills that include sick-day management, lifestyle changes, nutrition advice, and cooking classes
Homeless Veteran care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact us to get help with:
- Immediate food and shelter, including both transitional and permanent housing
- Residential rehabilitation
- Job training, life skills development, and education
- Support with justice system navigation and community re-entry from jail
- Financial support to prevent homelessness
- Treatment for addiction and depression
- Health and dental care
Laboratory and pathology
Appointments
No appointments required.
Main Phone
Location
Building 334 Room 111Main Phone
Service Hours
- Mon. 7:30 a.m. to 1:15 p.m. Closed daily for lunch from 11 am to noon
- Tue. 7:30 a.m. to 1:15 p.m.
- Wed. 7:30 a.m. to 1:15 p.m.
- Thu. 7:30 a.m. to 1:15 p.m.
- Fri. 7:30 a.m. to 1:15 p.m.
- Sat. Closed
- Sun. Closed
Our laboratories provide a comprehensive range of clinical and diagnostic testing services. Our laboratory and pathology services include:
- Analysis of blood, urine, and other bodily fluids for illness management
- Testing for infectious diseases
- Cytopathology (the study of abnormal cells) and surgical pathology (the examination of tissues removed during surgery)
- Autopsy services
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
Military sexual trauma care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We offer care for military sexual trauma in our mental (behavioral) health and specialty clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:
- Counseling
- Psychiatric care
- Walk-in care
Nutrition, food, and dietary care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our registered dietitians can help you stay healthy or become healthier. We offer nutrition advice and counseling in person, over the phone, or in a group setting that is tailored to your individual needs for the following topics:
- Cardiovascular and heart health
- Chronic kidney disease
- Diabetes (including gestational diabetes)
- Eating disorders and digestive health
- Pregnancy and postpartum nutrition
- Weight management
PTSD care
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Mental Health Clinic Menlo Park
Main Phone
Service Hours
The service hours are the same as our facility hours.
Posttraumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:
- Psychiatric and psychological counseling
- Treatment for co-occurring disorders (including addictive behaviors)
- PTSD Clinical Team (PCT) offering specialized outpatient treatment for PTSD
- Trauma Recovery Services (TRS), including:
- PTSD Intensive Outpatient Program (PTSD-IOP)
- Men’s Trauma Recovery Program (MTRP): Men’s residential treatment
- Women’s Trauma Recovery Program (WTRP): Women’s residential treatment
- Services for Veterans who are homeless or at risk of becoming homeless
- Transition and care management for returning Veterans (OIF/OEF/OND)
Pharmacy
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
VA Health Connect Clinical Contact Center
Main Phone
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Our pharmacy makes it easy for Veterans to get the medications and medical supplies they need quickly and conveniently. You can:
- Pick up new prescriptions in person
- Refill prescriptions online and by phone or mail
- Safely dispose of medicines
Physical therapy, occupational therapy and kinesiotherapy
Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:
- Pain relief and joint mobilization
- Movement and exercise therapies to improve your strength, endurance, balance, and coordination
- Mobility assessment and training with wheelchairs, scooters, and walking devices
- Life skills training and activities to help you maintain the highest level of independence and functionality
- Aquatic therapy to manage chronic pain
- Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions
Recreation and creative arts therapy
We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Recreation and creative arts therapists provide non-traditional and innovative techniques that assist Veterans in reaching their treatment goals and obtaining improved health and quality of life. Our services include:
- Assess leisure functioning
- Develop programs based on assessed needs
- Implement and evaluate programs
- Discharge planning
- Community reintegration outings
- Public transportation education and utilization
- Community resource development
- Adaptive sports participation
- Evaluation of adaptive equipment
- Leisure education with Veterans and their families
- Water and land-based fitness and wellness programs
- Use of therapy dogs
- Art therapy
- Music therapy
- Massage therapy
- Stress management
- Relapse prevention
- Coping techniques
For any questions regarding our pools and fitness facilities at VA Palo Alto and Menlo Park, please call 650-493-5000, Palo Alto ext. 65531, or Menlo Park ext. 22841.
Rehabilitation and extended care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Extended care and rehabilitation
Main Phone
Service Hours
The service hours are the same as our facility hours.
We provide long-term care to help you and your family when you’re dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:
- 24/7 nursing and medical care
- Physical therapy
- Help with daily tasks like bathing, dressing, making meals, and taking medicine
- Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
- Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
Returning service member care
If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.
- Polytrauma care (if you have multiple traumatic injuries)
- Counseling and rehabilitation
- Mental and behavioral health services
- Family benefits counseling and assistance
- Referral assistance
Sleep medicine
Common conditions: insomnia, narcolepsy, restless legs syndrome, sleep apnea, sleepwalking
The sleep medicine service diagnoses and treats your sleep problems, including trouble sleeping, breathing difficulties while sleeping, snoring, teeth grinding and jaw clenching.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
At various points in our lives, all of us suffer from a lack of sleep. But if you are spending enough time in bed and still wake up tired or feel very sleepy during the day, you may have a sleep disorder. Our sleep specialists can help. Referrals can be discussed with your primary care provider.
We offer diagnostic testing, education, and treatments like:
- Group education classes at multiple locations that provide insight into common sleep disorders as well as classes focusing on sleep apnea
- Home sleep testing to diagnose sleep apnea by tracking your breathing, oxygen levels, and breathing effort
- Treatment of sleep apnea with positive airway pressure therapy (such as CPAP) along with necessary supplies, including masks and tubing
- Specialized respiratory therapist clinics (CPAP clinics) to maximize the effectiveness and comfort of CPAP, available either in person, over the phone, or by video visits
- Remote monitoring of CPAP data and remote adjustments to settings
- Individual clinics with nurse practitioners (NPs) and sleep physicians
- Coordination with other doctors if you need surgery, dental appliances, or additional specialty care to help you get a good night’s sleep
Smoking and tobacco cessation
If you are trying to quit smoking or want to stop using tobacco, we can help you with support, resources and programs.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
You can quit smoking or chewing tobacco. Our goal is to provide support and strategies to add to optional nicotine replacement therapy prescribed by your primary care doctor. These include:
- Our TeleQuit Program (650-493-5000, ext. 60557, or direct line 650-849-0557) to quit smoking or stop using nicotine products including cigarettes, vape, and smokeless tobacco. Patients may self-refer.
- FDA-approved medications to manage nicotine withdrawal and the urge to smoke
- Counseling in person or by phone
- Tobacco cessation quitline for individual counseling and strategies
- SmokefreeVET text message program for daily advice and interactive support
- Stay Quit Coach mobile app to help you quit smoking and stay smoke-free
Social work
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Social work is an important part of health care and overall well-being. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:
- Relationship problems
- Managing the loss of a loved one
- Navigating benefits and VA
- Understanding available services
- Living safely at home
- How to support a loved one
- Housing, financial, transportation, and legal services
- Community living
Veteran Readiness and Employment programs
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Compensated Work Therapy (CWT) Program
Location
349
CWT Program
Service Hours
The service hours are the same as our facility hours.
Whole health
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Whole health centers around what matters to you, not what is the matter with you. This means working with you to develop a personalized health plan based on your values, needs, and goals. A plan that you and your health care team will use to guide and plan your care throughout your VA experience. Whole health integrates not only traditional clinical care, but helps to activate you on self-care skills and tools to keep you healthy and doing the things that work for you. In addition, whole health is helping to make more complementary and integrative health offerings available.
Call 650-849-0131 to speak with a Whole Health Coach today!
Well-being:
- Tai chi / Qi gong
- Yoga
- Meditation
- Guided imagery
Treatment
- Chiropractor and acupuncture
- Biofeedback
- Clinical hypnosis
- Massage therapy