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Palo Alto VA Medical Center-Menlo Park

Our Menlo Park campus provides primary care and specialty health services, including addiction and substance abuse treatment, mental health care, post-traumatic stress disorder (PTSD), physical and occupational therapy, suicide prevention, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Menlo Park facility.

Location and contact information

Address

795 Willow Road
Menlo Park, CA 94025-2539

Phone numbers

Main phone: 650-614-9997
Mental health care: 650-614-9997 x22234

Clinical hours

  • Mon: 8:00 a.m. to 4:30 p.m.
  • Tue: 8:00 a.m. to 4:30 p.m.
  • Wed: 8:00 a.m. to 4:30 p.m.
  • Thu: 8:00 a.m. to 4:30 p.m.
  • Fri: 8:00 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
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Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability: Palo Alto VA Medical Center-Menlo Park campus has wheelchairs upon arrival for patients who need them to access the building.

Use this map to help you get around the campus.

Menlo Park Division campus map

Transportation services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

VA Palo Alto shuttle service

Learn more about our free shuttle service that drives you to our medical centers and clinics

Public transportation

The following links are provided only as informational links. VA does not endorse and is not responsible for the content of these sites.

CalTrain
Train system serving Palo Alto and the Bay Area. The nearest station to the VA Palo Alto campus is California Avenue.

Valley Transit Authority (VTA)
Bus system serving Palo Alto and the South Bay

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.

Find out if you qualify for beneficiary travel benefits

Food and drink

Veterans Canteen Service (VCS) Patriot Café

Serving hot and cold entrees, beverages, and desserts.

Building 334, ground floor
Hours:

Monday – Friday, 7:30 a.m. to 2:30 p.m.
Except holidays
Closed weekends

Retail

The Patriot Store

A full-service retail store with products like over-the-counter medicines, electronics, cosmetics, toiletries, snacks, gifts, and clothing. Purchases are tax-free.

Building 334, ground floor
Hours:

Monday – Friday, 7:30 a.m. to 3:30 p.m.
Except holidays

When you’re admitted, you can request or decline visits by a VA chaplain. Our chaplains provide spiritual, pastoral, and emotional care for you and your family, in accordance with your own beliefs and practices.

We provide a safe space and confidential care where Veterans of all faith traditions are invited to find and restore a deepening sense of spiritual well-being.

As chaplains, we are clinically trained and come from diverse faith backgrounds and experiences. We believe that no one should have to journey through life alone and know that there are times when we all need each other for connection, companionship, and community.

Learn more about chaplain services at VA Palo Alto health care

In the spotlight at VA Palo Alto health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Addiction and substance abuse care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through its 24-hour therapeutic and educational programs like:

  • Rehabilitation
  • Health maintenance
  • Community support

Learn more about our VA treatment programs

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) and dizziness—also speech, language, voice or swallowing disorders.

Our audiology clinical staff provide diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology services to include:

  • Hearing and balance evaluations to include ototoxic monitoring
  • Tinnitus management (ringing, buzzing, and/or noises in the ear)
  • Hearing conservation
  • Selection, evaluation, programming, and management of hearing aids, cochlear implants, bone-anchored implants, and assistive listening devices
  • Aural rehabilitation for patients and family members
  • Evaluation and treatment for auditory processing disorder

Learn more about VA hearing aids

Our speech pathology clinical staff provide diagnostic and rehabilitative services. We offer a full range of speech pathology services to include:

  • Speech, language, and articulation assessment including stroke evaluations
  • Voice gender affirming therapy
  • Executive functioning and problem solving management
  • Cognitive assessments including traumatic brain injury evaluations
  • Management of head and neck cancer and laryngectomee patients
  • Stuttering therapy
  • Swallowing therapy

Blind and low vision rehabilitation

Common conditions: macular degeneration, diabetic eye disease, glaucoma, corneal diseases, retinitis pigmentosa, uveitis, stroke and injury-related vision loss

We offer advanced vision care and blind rehabilitation services to help you live independently. These may include vision-enhancing devices and technology as well as visual skills and related training.

Contact information

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
WBRC Direct Line
650-614-9952

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

Schedule an appointment online

Our Western Blind Rehabilitation Center provides comprehensive and specialty vision rehabilitation programs for Veterans who are visually impaired, including:

  • Comprehensive eye exams
  • Visual skills assessments
  • Guidance on how to develop visual motor and perceptual skills
  • Training to help you manage daily activities with your vision loss

Dental/oral surgery

Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures

If you’re eligible for VA dental care, we provide dental screenings, cleanings, X-rays and fillings. We also provide specialty dental procedures like root canal, restorations and dentures.

Contact information

1st floor, F-wing

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

Schedule an appointment online

If you’re eligible for VA dental care, we offer a full range of quality dental services like:

  • Routine exams and teeth cleaning
  • Restorative procedures, including fillings and crowns
  • Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
  • Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
  • Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
  • Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness

Diabetic care

Common conditions: Diabetes type 1 and type 2

We offer treatment for type 1 and 2 diabetes. We work with you, your family and caregivers to help you live a healthier life through treatment, monitoring, diet and education.

We offer many medical and support services to help you manage your diabetes, like:

  • Self-management, education, and support classes
  • Insulin therapy and blood-glucose meter training
  • Diabetes survival skills that include sick-day management, lifestyle changes, nutrition advice, and cooking classes

Homeless Veteran care

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Contact information

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

Schedule an appointment online

We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact us to get help with:

  • Immediate food and shelter, including both transitional and permanent housing
  • Residential rehabilitation
  • Job training, life skills development, and education
  • Support with justice system navigation and community re-entry from jail
  • Financial support to prevent homelessness
  • Treatment for addiction and depression
  • Health and dental care

Learn more

MOVE! weight management

Common conditions: overweight, obesity, diabetes, high blood pressure

We offer easy-to-follow weight management plans backed by the latest science. Our experts can help you reduce health risks, prevent or reverse some diseases and live a better—and even longer—life.

Contact information

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Schedule an appointment online

MOVE! is a weight-management program designed to help you live a longer, healthier life. The program’s comprehensive approach focuses on healthy eating, staying physically active, and strategies to make and maintain these healthy lifestyle habits. The MOVE! program offers:

  • Group classes, where you will learn and discuss in a positive, supportive environment
  • An evidence-based curriculum based on sound science
  • Behavioral change strategies that focus on your long-term health and well-being
  • A team of clinicians and health coaches who work throughout VA Palo Alto health care

Learn more and get started with the MOVE! Introduction class at VA Palo Alto. Virtual appointments are available. View scheduling information under Whole health offerings.

You can also learn more about the MOVE! program, and access weight management and healthy living resources on VA’s MOVE! weight management program website.

Military sexual trauma care

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

Contact information

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

Schedule an appointment online

We offer care for military sexual trauma in our mental (behavioral) health and specialty clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:

  • Counseling
  • Psychiatric care
  • Walk-in care

Learn more about military sexual trauma

Nutrition, food, and dietary care

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes (including gestational diabetes)
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management

PTSD care

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.

Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:

  • Psychiatric and psychological counseling
  • Treatment for co-occurring disorders (including addictive behaviors)
  • PTSD Clinical Team (PCT) offering specialized outpatient treatment for PTSD
  • Trauma Recovery Services (TRS), including:
    • PTSD Intensive Outpatient Program (PTSD-IOP)
    • Men’s Trauma Recovery Program (MTRP): Men’s residential treatment
    • Women’s Trauma Recovery Program (WTRP): Women’s residential treatment
  • Services for Veterans who are homeless or at risk of becoming homeless
  • Transition and care management for returning Veterans (OIF/OEF/OND)

Learn more about PTSD

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Physical therapy, occupational therapy and kinesiotherapy

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

Contact information

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:

  • Pain relief and joint mobilization
  • Movement and exercise therapies to improve your strength, endurance, balance, and coordination
  • Mobility assessment and training with wheelchairs, scooters, and walking devices
  • Life skills training and activities to help you maintain the highest level of independence and functionality
  • Aquatic therapy to manage chronic pain
  • Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions

Podiatry

Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin and nail conditions

Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.

After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatry services include:

  • Arthritis care for inflamed, swollen, or damaged joints
  • Foot and ankle fracture treatment; repair of cartilage, torn tendons and ligaments
  • Injections to reduce pain and swelling
  • Joint arthroplasty (surgical repair or reconstruction) and replacement
  • Minimally invasive surgery and post-surgical rehabilitation
  • Foot health maintenance procedures (bunion removal, resurfacing, and nail trimming)

Recreation and creative arts therapy

We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.

Recreation and creative arts therapists provide non-traditional and innovative techniques that assist Veterans in reaching their treatment goals and obtaining improved health and quality of life. Our services include:

  • Assess leisure functioning
  • Develop programs based on assessed needs
  • Implement and evaluate programs
  • Discharge planning
  • Community reintegration outings
  • Public transportation education and utilization
  • Community resource development
  • Adaptive sports participation
  • Evaluation of adaptive equipment
  • Leisure education with Veterans and their families
  • Water and land-based fitness and wellness programs
  • Use of therapy dogs
  • Art therapy
  • Music therapy
  • Massage therapy
  • Stress management
  • Relapse prevention
  • Coping techniques

Please note: The pools and fitness facilities at VA Palo Alto and Menlo Park are now open for clinic appointments and self-directed use. Due to social distancing requirements, self-directed users are required to reserve time to use these facilities, prior to visiting. To inquire about hours and new procedures, please call 650-493-5000, Palo Alto ext. 65531, or Menlo Park ext. 22841.

Rehabilitation and extended care

We provide medical care and rehabilitation services to Veterans in our Community Living Center and in their homes. Services include home-based primary care, medical foster home support, and hospice and palliative care.  

We provide long-term care to help you and your family when you’re dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:

  • 24/7 nursing and medical care
  • Physical therapy
  • Help with daily tasks like bathing, dressing, making meals, and taking medicine
  • Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
  • Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness

Learn more about VA long-term care

Smoking and tobacco cessation

If you are trying to quit smoking or want to stop using tobacco, we can help you with support, resources and programs.

You can quit smoking or chewing tobacco. Our goal is to provide support and strategies to add to optional nicotine replacement therapy prescribed by your primary care doctor. These include:

  • TeleQuit Program: 650-493-5000, ext. 60557 - to quit smoking or stop using nicotine products, including cigarettes, vape, and smokeless tobacco.
  • FDA-approved medications to manage nicotine withdrawal and the urge to smoke.
  • Counseling in person or by phone
  • Tobacco Cessation Quitline for individual counseling and strategies
  • SmokefreeVET text message program for daily advice and interactive support
  • Stay Quit Coach mobile app to help you quit smoking and stay smoke-free

Learn more about how to quit

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Urology

Common conditions: prostate cancer, erectile dysfunction, urinary disorders

We offer understanding and advanced care and treatment to Veterans with conditions that affect the male urinary and reproductive systems and the female urinary system. 

We evaluate, diagnose, and treat a wide range of urology diseases and conditions that include kidney stones, erectile dysfunction, urinary incontinence, prostate cancer, and more. We provide you with medical care, surgery, and minimally invasive procedures for health issues that affect:

  • Kidneys
  • Bladder
  • Ureter and urethra
  • Male reproductive organs

Vocational rehabilitation and employment programs

We can help you reach your job and career goals with one-on-one support, counseling, and training.

Contact information

349

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

The Compensated Work Therapy (CWT) program helps Veterans with physical and mental health challenges, as well as other barriers, find and keep jobs. We help you find jobs through our long-term partnerships with business, industry, and government agencies.

We offer the following services:

  • Our Transitional Work Program matches Veterans' skills with specific, short-term job placements and provides supervision to help them gain work experience
  • Our Supported Employment Program has two components: one provides long-term support for Veterans with serious mental illnesses to help them gain employment in their communities, and the other provides similar services to Veterans with physical and/or psychosocial barriers as well as those at risk of homelessness
  • Our Transitional Residence Program provides a structured, therapeutic living environment in which Veterans participate in vocational rehabilitation activities at least 30 hours per week
  • Supported Education provides case-managed, recovery-oriented educational assistance services to Veterans who wish to pursue educational opportunities
  • We offer vocational assistance to help Veterans improve their job-search and career development skills

Watch our video

Learn more about VA vocational rehabilitation

Whole health

Whole health puts you at the center of care, rather than your illnesses or conditions. We work with you to develop a personalized health plan based on your values, needs, and goals.

Whole health centers around what matters to you, not what is the matter with you. This means working with you to develop a personalized health plan based on your values, needs, and goals. A plan that you and your health care team will use to guide and plan your care throughout your VA experience. Whole health integrates not only traditional clinical care, but helps to activate you on self-care skills and tools to keep you healthy and doing the things that work for you. In addition, whole health is helping to make more complementary and integrative health offerings available.

Call 650-849-0131 to speak with a Whole Health Coach today!

Well-being:

  • Tai chi / Qi gong
  • Yoga
  • Meditation
  • Guided imagery

Treatment

  • Chiropractor and acupuncture
  • Biofeedback
  • Clinical hypnosis
  • Massage therapy

View our whole health offerings

Learn more about VA whole health

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