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Palo Alto VA Medical Center-Menlo Park

Our Menlo Park campus provides primary care and specialty health services, including addiction and substance abuse treatment, mental health care, post-traumatic stress disorder (PTSD), physical and occupational therapy, suicide prevention, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Menlo Park facility.

Location and contact information

Address

795 Willow Road
Menlo Park, CA 94025-2539

Phone numbers

Main phone:
VA health connect:
Mental health care:

Clinical hours

  • Mon: 8:00 a.m. to 4:30 p.m.
  • Tue: 8:00 a.m. to 4:30 p.m.
  • Wed: 8:00 a.m. to 4:30 p.m.
  • Thu: 8:00 a.m. to 4:30 p.m.
  • Fri: 8:00 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
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Prepare for your visit

Select a topic to learn more.

Use this map to help you get around the campus.

Menlo Park Division campus map

When you’re admitted, you can request or decline visits by a VA chaplain. Our chaplains provide spiritual, pastoral, and emotional care for you and your family, in accordance with your own beliefs and practices.

We provide a safe space and confidential care where Veterans of all faith traditions are invited to find and restore a deepening sense of spiritual well-being.

As chaplains, we are clinically trained and come from diverse faith backgrounds and experiences. We believe that no one should have to journey through life alone and know that there are times when we all need each other for connection, companionship, and community.

Learn more about chaplain services at VA Palo Alto health care

Food and drink

Hot and cold grab-and-go food items are available in the Menlo Park retail store, along with self-serve Starbucks coffee.

Retail

The Patriot Store

A full-service retail store with products like over-the-counter medicines, electronics, cosmetics, toiletries, snacks, gifts, and clothing. Purchases are tax-free.

Building 334, ground floor
Hours:

Monday – Friday, 7:30 a.m. to 3:30 p.m.
Except holidays

Cost: Free

Wheelchair availability: Palo Alto VA Medical Center-Menlo Park campus has wheelchairs upon arrival for patients who need them to access the building.

Transportation services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

VA Palo Alto shuttle service

Learn more about our free shuttle service that drives you to our medical centers and clinics

Public transportation

The following links are provided only as informational links. VA does not endorse and is not responsible for the content of these sites.

CalTrain
Train system serving Palo Alto and the Bay Area. The nearest station to the VA Palo Alto campus is California Avenue.

Valley Transit Authority (VTA)
Bus system serving Palo Alto and the South Bay

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.

Find out if you qualify for beneficiary travel benefits

Other services at VA Palo Alto health care

Health services offered here

Select a topic to learn more.

Addiction and substance use care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We offer a variety of outpatient and inpatient services to Veterans to help them in their journey to recovery. Our residential facility provides 24-hour support, therapy, and education to Veterans who may be struggling with substance abuse, homelessness, mental health, or unemployment issues.

Programs include:

  • Rehabilitation
  • Health maintenance
  • Community support

Learn more about our VA treatment programs

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) & dizziness—also speech, language, voice or swallowing disorders.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our audiology clinical staff provide diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology services to include:

  • Hearing and balance evaluations including ototoxic monitoring and auditory brain stem response testing
  • Tinnitus management (ringing, buzzing, and/or noises in the ear)
  • Hearing conservation
  • Selection, evaluation, programming, and management of hearing aids, cochlear implants, bone-anchored implants, and assistive listening devices
  • Aural rehabilitation for patients and family members
  • Evaluation and treatment for central auditory processing disorder

Learn more about VA hearing aids

Our speech pathology clinical staff provide diagnostic and rehabilitative services. We offer a full range of speech pathology services to include:

  • Swallowing disorders including GERD (gastro-esophageal reflux disorder)
  • Cognitive, memory, attention, visual/spatial deficits
  • Executive functioning and problem solving management
  • Speech, language, and articulation difficulties
  • Voice deficits including gender-affirming therapy and voice restoration
  • Stuttering therapy

Our speech pathologists commonly work with patients who have traumatic brain injuries, neurological conditions like ALS, MS, Parkinson’s, Alzheimer’s, dementia, and stroke, head/neck cancer, as well as laryngectomee patients.

Dental/oral surgery

Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures

If you’re eligible for VA dental care, we provide dental screenings, cleanings, X-rays and fillings. We also provide specialty dental procedures like root canal, restorations and dentures.

Visit our office, by appointment only

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Menlo Park Dental Clinic

Location

1st floor, F-wing

Main Phone

Service Hours

The service hours are the same as our facility hours.

If you’re eligible for VA dental care, we offer a full range of quality dental services like:

  • Routine exams and teeth cleaning
  • Restorative procedures, including fillings and crowns
  • Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
  • Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
  • Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
  • Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness

Diabetes care

Common conditions: Diabetes type 1 and type 2

We offer treatment for type 1 and 2 diabetes. We work with you, your family and caregivers to help you live a healthier life through treatment, monitoring, diet and education.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We offer many medical and support services to help you manage your diabetes, like:

  • Self-management, education, and support classes
  • Insulin therapy and blood-glucose meter training
  • Diabetes survival skills that include sick-day management, lifestyle changes, nutrition advice, and cooking classes

Homeless Veteran care

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact us to get help with:

  • Immediate food and shelter, including both transitional and permanent housing
  • Residential rehabilitation
  • Job training, life skills development, and education
  • Support with justice system navigation and community re-entry from jail
  • Financial support to prevent homelessness
  • Treatment for addiction and depression
  • Health and dental care

Learn more

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Visit our office, with or without an appointment

Call at your convenience

A referral is required

Appointments

No appointments required.

Main Phone

Location

Building 334 Room 111

Main Phone

Service Hours

  • Mon. 7:30 a.m. to 1:15 p.m. Closed daily for lunch from 11 am to noon
  • Tue. 7:30 a.m. to 1:15 p.m.
  • Wed. 7:30 a.m. to 1:15 p.m.
  • Thu. 7:30 a.m. to 1:15 p.m.
  • Fri. 7:30 a.m. to 1:15 p.m.
  • Sat. Closed
  • Sun. Closed

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Military sexual trauma care

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

Visit our office, by appointment only

Virtual visits by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We offer care for military sexual trauma in our mental (behavioral) health and specialty clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:

  • Counseling
  • Psychiatric care
  • Walk-in care

Learn more about military sexual trauma

Nutrition, food, and dietary care

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our registered dietitians can help you stay healthy or become healthier. We offer nutrition advice and counseling in person, over the phone, or in a group setting that is tailored to your individual needs for the following topics:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes (including gestational diabetes)
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management

PTSD care

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Mental Health Clinic Menlo Park

Main Phone

Service Hours

The service hours are the same as our facility hours.

Posttraumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:

  • Psychiatric and psychological counseling
  • Treatment for co-occurring disorders (including addictive behaviors)
  • PTSD Clinical Team (PCT) offering specialized outpatient treatment for PTSD
  • Trauma Recovery Services (TRS), including:
    • PTSD Intensive Outpatient Program (PTSD-IOP)
    • Men’s Trauma Recovery Program (MTRP): Men’s residential treatment
    • Women’s Trauma Recovery Program (WTRP): Women’s residential treatment
  • Services for Veterans who are homeless or at risk of becoming homeless
  • Transition and care management for returning Veterans (OIF/OEF/OND)

Learn more about PTSD

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Visit our office, by appointment only

Virtual visits by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

VA Health Connect Clinical Contact Center

Main Phone

Service Hours

  • Mon. 7:30 a.m. to 7:00 p.m.
  • Tue. 7:30 a.m. to 7:00 p.m.
  • Wed. 7:30 a.m. to 7:00 p.m.
  • Thu. 7:30 a.m. to 7:00 p.m.
  • Fri. 7:30 a.m. to 7:00 p.m.
  • Sat. Closed
  • Sun. Closed

Our pharmacy makes it easy for Veterans to get the medications and medical supplies they need quickly and conveniently. You can:

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Physical therapy, occupational therapy and kinesiotherapy

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:

  • Pain relief and joint mobilization
  • Movement and exercise therapies to improve your strength, endurance, balance, and coordination
  • Mobility assessment and training with wheelchairs, scooters, and walking devices
  • Life skills training and activities to help you maintain the highest level of independence and functionality
  • Aquatic therapy to manage chronic pain
  • Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions

Recreation and creative arts therapy

We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Recreation and creative arts therapists provide non-traditional and innovative techniques that assist Veterans in reaching their treatment goals and obtaining improved health and quality of life. Our services include:

  • Assess leisure functioning
  • Develop programs based on assessed needs
  • Implement and evaluate programs
  • Discharge planning
  • Community reintegration outings
  • Public transportation education and utilization
  • Community resource development
  • Adaptive sports participation
  • Evaluation of adaptive equipment
  • Leisure education with Veterans and their families
  • Water and land-based fitness and wellness programs
  • Use of therapy dogs
  • Art therapy
  • Music therapy
  • Massage therapy
  • Stress management
  • Relapse prevention
  • Coping techniques

For any questions regarding our pools and fitness facilities at VA Palo Alto and Menlo Park, please call 650-493-5000, Palo Alto ext. 65531, or Menlo Park ext. 22841.

Rehabilitation and extended care

We provide medical care and rehabilitation services to Veterans in our Community Living Center and in their homes. Services include home-based primary care, medical foster home support, and hospice and palliative care.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Extended care and rehabilitation

Main Phone

Service Hours

The service hours are the same as our facility hours.

We provide long-term care to help you and your family when you’re dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:

  • 24/7 nursing and medical care
  • Physical therapy
  • Help with daily tasks like bathing, dressing, making meals, and taking medicine
  • Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
  • Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness

Learn more about VA long-term care

Returning service member care

If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.

Visit our office, by appointment only

Virtual visits by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.

  • Polytrauma care (if you have multiple traumatic injuries)
  • Counseling and rehabilitation
  • Mental and behavioral health services
  • Family benefits counseling and assistance
  • Referral assistance

Learn more and connect with a coordinator

Sleep medicine

Common conditions: insomnia, narcolepsy, restless legs syndrome, sleep apnea, sleepwalking

The sleep medicine service diagnoses and treats your sleep problems, including trouble sleeping, breathing difficulties while sleeping, snoring, teeth grinding and jaw clenching.

Visit our office, by appointment only

Virtual visits by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

At various points in our lives, all of us suffer from a lack of sleep. But if you are spending enough time in bed and still wake up tired or feel very sleepy during the day, you may have a sleep disorder. Our sleep specialists can help. Referrals can be discussed with your primary care provider.

We offer diagnostic testing, education, and treatments like:

  • Group education classes at multiple locations that provide insight into common sleep disorders as well as classes focusing on sleep apnea
  • Home sleep testing to diagnose sleep apnea by tracking your breathing, oxygen levels, and breathing effort
  • Treatment of sleep apnea with positive airway pressure therapy (such as CPAP) along with necessary supplies, including masks and tubing
  • Specialized respiratory therapist clinics (CPAP clinics) to maximize the effectiveness and comfort of CPAP, available either in person, over the phone, or by video visits
  • Remote monitoring of CPAP data and remote adjustments to settings
  • Individual clinics with nurse practitioners (NPs) and sleep physicians
  • Coordination with other doctors if you need surgery, dental appliances, or additional specialty care to help you get a good night’s sleep

Smoking and tobacco cessation

If you are trying to quit smoking or want to stop using tobacco, we can help you with support, resources and programs.

Visit our office, with or without an appointment

Call at your convenience

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

You can quit smoking or chewing tobacco. Our goal is to provide support and strategies to add to optional nicotine replacement therapy prescribed by your primary care doctor. These include:

  • Our TeleQuit Program (650-493-5000, ext. 60557, or direct line 650-849-0557) to quit smoking or stop using nicotine products including cigarettes, vape, and smokeless tobacco. Patients may self-refer.
  • FDA-approved medications to manage nicotine withdrawal and the urge to smoke
  • Counseling in person or by phone
  • Tobacco cessation quitline for individual counseling and strategies
  • SmokefreeVET text message program for daily advice and interactive support
  • Stay Quit Coach mobile app to help you quit smoking and stay smoke-free

Learn more about how to quit

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Social work is an important part of health care and overall well-being. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Relationship problems
  • Managing the loss of a loved one
  • Navigating benefits and VA
  • Understanding available services
  • Living safely at home
  • How to support a loved one
  • Housing, financial, transportation, and legal services
  • Community living

Veteran readiness and employment programs

We can help you reach your job and career goals with one-on-one support, counseling, and training.

Visit our office, by appointment only

Virtual visits by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Compensated Work Therapy (CWT) Program

Location

349

Main Phone

Service Hours

The service hours are the same as our facility hours.

Whole health

Whole health puts you at the center of care, rather than your illnesses or conditions. We work with you to develop a personalized health plan based on your values, needs, and goals.

Visit our office, by appointment only

Virtual visits by appointment only

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Whole health centers around what matters to you, not what is the matter with you. This means working with you to develop a personalized health plan based on your values, needs, and goals. A plan that you and your health care team will use to guide and plan your care throughout your VA experience. Whole health integrates not only traditional clinical care, but helps to activate you on self-care skills and tools to keep you healthy and doing the things that work for you. In addition, whole health is helping to make more complementary and integrative health offerings available.

Call 650-849-0131 to speak with a Whole Health Coach today!

Well-being:

  • Tai chi / Qi gong
  • Yoga
  • Meditation
  • Guided imagery

Treatment

  • Chiropractor and acupuncture
  • Biofeedback
  • Clinical hypnosis
  • Massage therapy

View our whole health offerings

Learn more about VA whole health

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