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Contact us

Find phone numbers and contact information at VA Philadelphia Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

VISN 4 RN clinical contact center

If you have an urgent medical or mental health question, we have nurses ready to help. Call a VISN 4 triage nurse at 1-833-TELE-URGENT (1-833-835-3874). Available 24 hours a day.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Philadelphia health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.


Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Philadelphia health care.

Mailing address

VA Philadelphia Healthcare System
3900 Woodland Avenue
Philadelphia, PA 19104

Main phone numbers

Local: 215-823-5800
Toll-free: 800-949-1001

To use TeleType services: dial 711.

A – F

Anticoagulation - 2158235141

Audiology - 2158234008

Beneficiary Travel - 2158234441

Beneficiary Travel - 2158235810

Building 3 - 2158235809

Burlington CBOC - 2672929400

Camden CBOC - 2158235240

Cardiology - 2158234105

Community Care - 2158236310

Dermatology - 2158234573

Dental - 2158235822

Eligibility - 2158236000

Endocrine Clinic - 2158234263

ENT - 2158234327

Eye Clinic - 2158234141

G – M

GI Instructional Line - 2158234480

GI Clinic - 2158235122

Gloucester CBOC - 2158235230

GYNClinic - 2158234079

Hematology - 2158235999

Mental Health - 2158234300

N – Z

Neurology - 2158234331

OutPatient Dialysis - 2152227440

OutPatient Pharmacy - 2158236361

PC Pain Clinic - 2158236043

Philadelphia VAMC - 2158235800

Podiatry - 2150015052

PC Blue Team - 2158234189

PC Geriatric Team - 2158235212

PC Gold Team - 2158234022

PC Green Team - 2158234280

PC HPACT SMI Team - 2158234060

PC Indigo Team - 2158234498

PC Orange Team - 2158234501

PC Red Team - 2158236353

WH Diamond Team - 2158234404

PC WH Pearl Team - 2158234496

PC WH Ruby Team - 2158234334

PDMD Clinic - 2158235934

Promise - 2158234310

Prosthetics - 2158234230

Pulmonary - 2150016400

Radiology - 2158236313

Rehabilitation Clinic - 2158234132/2158238581

Release of Information - 2158235140

Renal Clinic - 2158235848

Rheumatology - 2158235966

Saracini CBOC - 2158236050

Scheduling CSQ - 2158234014

Sleep Center - 2158234435

Snyder House - 2672929300

Social Work Service - 2158234397

Surgery Clinic - 2158237800

TeleSleep Clinic - 2158234301

Urology - 2150016707

West Philadelphia - 2152227540

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Philadelphia Health System.

Phone: 215-823-5916

After hours or on weekends, call the operator at 215-823-5800 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Philadelphia

Fax: 215-823-6007

VA Philadelphia Healthcare System
Release of Information
3900 Woodland Avenue
Philadelphia, PA 19104

For questions about your request to VA Philadelphia

Phone: 215-823-5800

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

The Joint Commission encourages anyone who has concerns or complaints about the safety and/or quality of care to bring those concerns or complaints first to the attention of the hospital’s management, which may lead to an immediate resolution of the matter.

The Joint Commission will maintain your name as confidential information and forbids accredited hospitals from taking retaliatory actions against employees for having reported quality of care concerns to The Joint Commission.

Submit a complaint online:
Phone: (800) 994-6610
Fax: 630-792-5636

Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181