Contact us
Find phone numbers and contact information at VA Philadelphia Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
VISN 4 RN clinical contact center
If you have an urgent medical or mental health question, we have nurses ready to help. Call a VISN 4 triage nurse at 1-833-TELE-URGENT (1-833-835-3874). Available 24 hours a day.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA Philadelphia health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Pharmacy
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA Philadelphia health care.
Mailing address
VA Philadelphia Healthcare System
3900 Woodland Avenue
Philadelphia, PA 19104
Main phone numbers
Local: 215-823-5800
Toll-free: 800-949-1001
A – F
Anticoagulation - 2158235141
Audiology - 2158234008
Beneficiary Travel - 2158234441
Beneficiary Travel - 2158235810
Building 3 - 2158235809
Burlington CBOC - 2672929400
Camden CBOC - 2158235240
Cardiology - 2158234105
Community Care - 2158236310
Dermatology - 2158234573
Dental - 2158235822
Eligibility - 2158236000
Endocrine Clinic - 2158234263
ENT - 2158234327
Eye Clinic - 2158234141
G – M
GI Instructional Line - 2158234480
GI Clinic - 2158235122
Gloucester CBOC - 2158235230
GYNClinic - 2158234079
Hematology - 2158235999
Mental Health - 2158234300
N – Z
Neurology - 2158234331
OutPatient Dialysis - 2152227440
OutPatient Pharmacy - 2158236361
PC Pain Clinic - 2158236043
Philadelphia VAMC - 2158235800
Podiatry - 2150015052
PC Blue Team - 2158234189
PC Geriatric Team - 2158235212
PC Gold Team - 2158234022
PC Green Team - 2158234280
PC HPACT SMI Team - 2158234060
PC Indigo Team - 2158234498
PC Orange Team - 2158234501
PC Red Team - 2158236353
WH Diamond Team - 2158234404
PC WH Pearl Team - 2158234496
PC WH Ruby Team - 2158234334
PDMD Clinic - 2158235934
Promise - 2158234310
Prosthetics - 2158234230
Pulmonary - 2150016400
Radiology - 2158236313
Rehabilitation Clinic - 2158234132/2158238581
Release of Information - 2158235140
Renal Clinic - 2158235848
Rheumatology - 2158235966
Saracini CBOC - 2158236050
Scheduling CSQ - 2158234014
Sleep Center - 2158234435
Snyder House - 2672929300
Social Work Service - 2158234397
Surgery Clinic - 2158237800
TeleSleep Clinic - 2158234301
Urology - 2150016707
West Philadelphia - 2152227540
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Philadelphia Health System.
Phone: 215-823-5916
Email: rita.chappelle@va.gov
After hours or on weekends, call the operator at 215-823-5800 and ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
Requesting records maintained by VA Philadelphia
Email: PhilaVAMCFOIAOffice@va.gov
Fax: 215-823-6007
Mail:
VA Philadelphia Healthcare System
Release of Information
3900 Woodland Avenue
Philadelphia, PA 19104
For questions about your request to VA Philadelphia
Phone: 215-823-5800
Additional FOIA request information
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Review VA’s requirements for a FOIA request, including sample requests.
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See the VA FOIA Library, which publishes commonly requested records.
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If you don’t know where the records you are requesting are maintained, submit your request to vacofoiaservice@va.gov instead of VA Philadelphia.
Report an issue
Give us website feedback
To report a technical issue or give us feedback about this site, email our web team at VHAPHIWEBMASTER@va.gov.
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Phone: 800-488-8244
Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
The Joint Commission encourages anyone who has concerns or complaints about the safety and/or quality of care to bring those concerns or complaints first to the attention of the hospital’s management, which may lead to an immediate resolution of the matter.
The Joint Commission will maintain your name as confidential information and forbids accredited hospitals from taking retaliatory actions against employees for having reported quality of care concerns to The Joint Commission.
Submit a complaint online: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint
Phone: (800) 994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org
Mail:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181