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Patient advocates

The patient advocates at VA Philadelphia health care are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Connect with a patient representative

Image of Iain Thompson

Iain W. Thompson

Supervisor Patient Representative

VA Philadelphia health care

Phone: 215-823-5800, ext. 206632

Email: iain.thompson2@va.gov

Carol Belton

Carol Belton

Patient Representative

VA Philadelphia health care

Phone: 215-823-5800, ext. 206632

Email: carol.belton@va.gov

Carol Stanton

Carol Stanton

Patient Representative

VA Philadelphia health care

Phone: 215-823-5800, ext. 206632

Email: carol.stanton@va.gov

Zachary Willoughby

Zachary C. Willoughby

Patient Representative

VA Philadelphia health care

Phone: 215-823-5800 x6632

Email: zachary.willoughby@va.gov

Robert Hayes

Robert Hayes

Patient Representative

VA Philadelphia health care

Phone: 215-823-5800 x6632

Email: robert.hayes3@va.gov

Shalonda Wilson

Shalonda Y. Wilson

Program Support Assistant

VA Philadelphia health care

Phone: 215-823-5800 ext 3505

Care we provide at VA Philadelphia

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights