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Contact us

Find phone numbers and contact information at VA Pittsburgh Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Pittsburgh health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Pittsburgh health care.

Mailing address

VA Pittsburgh Healthcare System
University Drive C
Pittsburgh, PA 15240-1003

Main phone numbers

Local: 412-822-2222
Toll-free: 866-482-7488

To use Telecommunications Device for the Deaf (TDD) services: dial 711.

See suggestions for omission on the phone directory.

Amputee Clinic

412-822-3017

Associate Director

412-822-3325

Associate Director for Patient Care Services

412-360-6103

Audiology  

412-360-6400

412-360-6428  

Beneficiary Travel

412-360-1467
412-360-1468

Center for Treatment of Addictive Disorders (CTAD)

412-360-6611
412-360-6092

Chaplain services

412-822-1551

Chief of Staff

412-360-6102

Community-based care

412-822-2910

Critical care

412-360-6215

DAV Van

412-360-6957

Dental

412-822-2130

Deputy Director

412-360-6101

Director's Office

412-360-6391

Emergency department

412-360-6322

Employment verification

800-367-5690

Eye clinic

412-360-6700  

Freedom of Information Act (FOIA)

See Privacy Office

Gastroenterology and hepatology

412-360-6242

Geriatric Research Education and Clinical Center

412-360-2915

Hearing aid repair clinic

412-360-6400
412-360-6428

Hepatitis C screening and treatment

412-360-1232

Homeless Veterans care coordinators  

412-822-1272

Hoptel and lodging program

412-360-6233

Human Resources department

412-822-3550

Intimate partner violence program office

412-852-1963

Kidney disease / dialysis

412-360-3818

Library services

412-360-3054
412-822-1748

MOVE!

412-822-3119

Mental health

412-360-6600

Minority Veterans program

412-822-3537

My HealtheVet coordinator

412-360-6838
412-360-6447 (FAX)

National Crisis Line  

800-273-8255

Nutrition services  

412-822-3000  

Pathology and laboratory medicine

412-360-1572

Patient advocates

412-360-3614

Pharmacy hotline

866-400-1242

Pharmacy refills

866-482-7488, select 1
412-822-3140

Physical medicine and rehabilitation

412-822-2111

Podiatry

412-822-3000

Police Department

University Drive Division, Building  1, Room 1N219
412-360-6911

Primary care call center

412-822-3000

Privacy office

By appointment only

412-822-1123
412-822-1124

Prosthetics

412-822-3728

Public affairs office

412-822-3536

Recreation

412-822-3080

Release of Information office (medical records)

412-822-1135
412-822-1161 (FAX)

Respiratory therapy  

412-360-6238

Returning service members program

412-822-2362

Special environmental health registry evaluation programs for Veterans

412-822-1707

Speech pathology

412-360-6400
412-360-6428

Spinal cord injury

412-822-3000

Substance abuse treatment and opioid renewal clinic

412-360-3692

Suicide prevention coordinator

412-360-6515

Suicide prevention hotline

800-273-8255

Surgery service

412-360-6700

Telehealth

866-482-7488
412-822-2222

Tobacco Cessation

412-360-1720

Transition and care management program

412-822-2362

Vet Centers

877-927-8387

Veterans Crisis Line

800-273-8255

Vision impairment services

412-822-2176

Wheelchair, seating and power mobility clinic

412-822-2180

Women's health services

412-360-6289

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about VA Pittsburgh Health System.

Phone: 412-822-3536
Email: VAPHSMediaRelations@va.gov

After hours or on weekends, call the operator at 412-822-2222 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), the press and the public have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

(Please do not submit FOIA requests for medical records.)

You can file a FOIA request for records (other than medical records) maintained by VA Pittsburgh by email, fax or mail.

Email: VHAV04FOIAPTH@va.gov
Fax: 412-822-1185
Mail:
VA Pittsburgh Healthcare System
Privacy Office (136H2-A)
1010 Delafield Road
Pittsburgh, PA 15212

Contact the Privacy Office for questions about your FOIA request to VA Pittsburgh. Do not contact the Privacy Office for questions about medical records requests.

Phone: 412-822-1123 or 412-822-1124

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at vhapthwebteam@va.gov.

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018

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