Find phone numbers and contact information at VA Pittsburgh Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
VISN 4 RN clinical contact center
If you have an urgent medical or mental health question, we have nurses ready to help. Call a VISN 4 triage nurse at 1-833-TELE-URGENT (1-833-835-3874). Available 24 hours a day.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA Pittsburgh health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA Pittsburgh health care.
VA Pittsburgh Healthcare System
University Drive C
Pittsburgh, PA 15240-1003
Main phone numbers
To use Telecommunications Device for the Deaf (TDD) services: dial 711.
A – F
See suggestions for omission on the phone directory.
Associate Director for Patient Care Services
Center for Treatment of Addictive Disorders (CTAD)
Chief of Staff
Freedom of Information Act (FOIA)
See Privacy Office
G – M
Gastroenterology and hepatology
Geriatric Research Education and Clinical Center
Hearing aid repair clinic
Hepatitis C screening and treatment
Homeless Veterans care coordinators
Hoptel and lodging program
Human Resources department
Intimate partner violence program office
Kidney disease / dialysis
Minority Veterans program
My HealtheVet coordinator
N – Z
National Crisis Line
988 and press 1
Pathology and laboratory medicine
866-482-7488, select 1
Physical medicine and rehabilitation
University Drive Division, Building 1, Room 1N219
Primary care call center
By appointment only
Public affairs office
Release of Information office (medical records)
Returning service members program
Special environmental health registry evaluation programs for Veterans
Spinal cord injury
Substance abuse treatment and opioid renewal clinic
Suicide prevention coordinator
Suicide prevention hotline
Transition and care management program
Veterans Crisis Line
988 and press 1
Vision impairment services
Wheelchair, seating and power mobility clinic
Women's health services
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about VA Pittsburgh Health System.
After hours or on weekends, call the operator at 412-822-2222 and ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), the press and the public have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
(Please do not submit FOIA requests for medical records.)
You can file a FOIA request for records (other than medical records) maintained by VA Pittsburgh by email, fax or mail.
VA Pittsburgh Healthcare System
Privacy Office (136H2-A)
1010 Delafield Road
Pittsburgh, PA 15212
Contact the Privacy Office for questions about your FOIA request to VA Pittsburgh. Do not contact the Privacy Office for questions about medical records requests.
Phone: 412-822-1123 or 412-822-1124
Additional FOIA request information
Review VA’s requirements for a FOIA request, including sample requests.
See the VA FOIA Library, which publishes commonly requested records.
If you don’t know where the records you are requesting are maintained, submit your request to email@example.com instead of VA Pittsburgh.
Report an issue
Give us website feedback
To report a technical issue or give us feedback about this site, email our web team at firstname.lastname@example.org.
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
The Joint Commission encourages anyone who has concerns or complaints about the safety and/or quality of care to bring those concerns or complaints first to the attention of the hospital’s management, which may lead to an immediate resolution of the matter.
The Joint Commission will maintain your name as confidential information and forbids accredited hospitals from taking retaliatory actions against employees for having reported quality of care concerns to The Joint Commission.
Submit a complaint online: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint
Phone: (800) 994-6610
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181