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Contact us

Find phone numbers and contact information at VA Poplar Bluff Health Care System for frequently requested services like patient advocates, medical records, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Poplar Bluff health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.


Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Poplar Bluff health care.

Mailing address

John J. Pershing VA Medical Center
1500 North Westwood Boulevard
Poplar Bluff, MO 63901

Main phone numbers

Local: 573-686-4151, select 4
Toll-free: 888-557-8262, select 4

Fax Numbers




To use TeleType (TTY) services: dial 711

A – F

See suggestions for omission on the phone directory.

G – M

N – Z

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Poplar Bluff Healthcare System.

Phone: ension 54048

After hours or on weekends, call the operator at 573-686-4151, ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

If you are requesting records maintained by VA Poplar Bluff health care


John J. Pershing VA Medical Center

Attn: FOIA Officer
1500 N Westwood Boulevard
Poplar Bluff Mo. 63901

You can also file a FOIA request by registering with PAL here.

Additional FOIA request information can be found at VA's Freedom of Information Act website here.

Please note: If you wish to have your John J. Pershing VA Medical Center or associated clinic's medical records, or you are a provider's office that needs medical information, please contact the Release of Information Office at .

For questions about your request to VA Poplar Bluff health care

Phone: 573-686-4151, ext.  54505

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online:
Phone: 800-994-6610

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018