Contact us
Find phone numbers and contact information at VA Poplar Bluff Health Care System for frequently requested services like patient advocates, medical records, and more.
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA Poplar Bluff health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Pharmacy
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA Poplar Bluff health care.
Mailing address
John J. Pershing VA Medical Center
1500 North Westwood Boulevard
Poplar Bluff, MO 63901
Main phone numbers
Local: 573-686-4151, select 4
Toll-free: 888-557-8262, select 4
Fax Numbers
Paragould:
Pocahontas:
Sikeston:
To use TeleType (TTY) services: dial 711
A – F
See suggestions for omission on the phone directory.
G – M
N – Z
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Poplar Bluff Healthcare System.
Phone:
Email: Lacey.McClintock@va.gov
After hours or on weekends, call the operator at 573-686-4151, ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
If you are requesting records maintained by VA Poplar Bluff health care
Email: popbluff-foia@va.gov
Fax:
Mail:
John J. Pershing VA Medical Center
Attn: FOIA Officer
1500 N Westwood Boulevard
Poplar Bluff Mo. 63901
You can also file a FOIA request by registering with PAL here.
Additional FOIA request information can be found at VA's Freedom of Information Act website here.
Please note: If you wish to have your John J. Pershing VA Medical Center or associated clinic's medical records, or you are a provider's office that needs medical information, please contact the Release of Information Office at
For questions about your request to VA Poplar Bluff health care
Phone: 573-686-4151, ext. 54505
Report an issue
Give us website feedback
To report a technical issue or give us feedback about this site, email our web team at paul.davis7@va.gov.
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Phone: 800-488-8244
Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax:
Email: complaint@jointcommission.org
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018