Patient advocates
The Patient Advocates at VA Portland Health Care System are specifically trained to provide a consistent, exceptional experience, that builds trust and confidence with Veterans and their families. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.
We are now offering VA Video Connect appointments for Veterans to speak with a Facility Patient Advocate
The Veteran Experience Office Now Has Virtual Appointments!
You can schedule your appointment by calling
Or by sending a secure message to the Patient Advocates
Required information to include:
Full Name
Date of Birth
Days and times you are available
We will then confirm your appointment.
Connect with a patient advocate
- Walk-in support
Portland VA Medical Center only, Bldg 101, Rm. 120
Hours: Monday, 10:00 a.m. - 3:00 p.m. and Tuesday - Friday, 9:00 a.m. - 3:00 p.m.
- Call-in support; leave a message 24/7 and expect call back within 3 business days.
All locations, 503-220-8262, ext. 58549
Care we provide at VA Portland health care
Our patient advocates work hard to make sure you receive the best possible care. They offer help with:
- Patient concerns with the care team
- Advocating for patient and family rights