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Patient advocates

The Patient Advocates at VA Portland Health Care System are specifically trained to provide a consistent, exceptional experience, that builds trust and confidence with Veterans and their families. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Connect with a patient advocate

  • Walk-in support

Portland VA Medical Center only, Bldg 101, Rm. 123, Mon- Thrs, 9 a.m. - 3 p.m.

  • Call-in support; leave a message 24/7 and expect call back within 3 business days.

All locations, 503-220-8262, ext. 58549

Bend only, 541-550-5471

Photo of Sara Hart

Sara Hart

Veteran Experience Officer

VA Portland health care

Phone: 503-220-8262, ext. 58549

Photo of Deanna Sheaffer

Deanna Sheaffer

Patient Advocate Supervisor

VA Portland health care

Phone: 503-220-8262, ext. 58549

Photo of Christian Berge

Christian Berge

Patient Advocate

VA Portland health care

Phone: 503-220-8262, Ext. 58549

Photo of Anastasia Cocker

Anastasia Tess Coker

Bend - Patient Advocate

VA Portland health care

Phone: 541-550-5471

Photo of Ruel Enriquez

Ruel Enriquez

Patient Advocate

VA Portland health care

Phone: 503-220-8262, ext. 58549

Photo of Benilda Perez

Benilda T Perez

Patient Advocate

VA Portland health care

Phone: 503-220-8262, ext. 58549

Photo of Avila Porter

Avila Porter

Patient Advocate

VA Portland health care

Phone: 503-220-8262, ext. 58549

Photo of Kelly Williams

Kelly Williams

Patient Advocate

VA Portland health care

Phone: 503-220-8262, ext. 58549

Care we provide at VA Portland health care

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights