Find VA policies on privacy and patient rights, family rights, visitation, and more.
Privacy and patient rights
Please read all the details of VA Portland's visitor policies and restrictions before coming to any of our facilities.
VA Portland has a local VA police service. Our officers provide 24-hour patrols of our facilities and parking lots. For general inquiries and police assistance, please call 503-808-1911.
Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds as soon as possible.
In case of an emergency, please dial 911 immediately.
Because the VA Portland is federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted.
VA general visitation policy
The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker.
"Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another.
The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of their stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on others’ rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative.
The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.
When faced with difficult decisions about health care, you may struggle with the question of "what should be done?" These resources can help you deal with tough decisions about health care and how to plan for it.
Report patient quality of care concerns
Visit the Joint Commission page to report concerns you have about the quality of patient care.