Patient Advocates
The Patient Advocates at the VA Providence Healthcare System are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our Patient Advocates.
Connect with a Patient Advocate
Michael Norde MSW, LICSW
Patient Advocate Coordinator
VA Providence health care
Phone:
Ellen Fitzgerald-McCallum MSW, LICSW
Patient Advocate
VA Providence health care
Phone:
Care we provide at the VA Providence Healthcare System
Our Patient Advocate program seeks to personally give you and your family the security of knowing someone is available to focus on your individual concerns and rights as a patient. We work directly with all departments on your behalf and can address your questions, problems or special needs in a timely fashion. If you, or a Veteran you care for, has not been able to resolve important issues related to VA through other means of communications, please contact one of our highly-skilled Patient Advocates listed below, who will be eager to help you with your concerns.:
- Patient concerns with their care team
- Advocating for patient and family rights
If you can not reach one of our Patient Advocates directly, you may contact our Patient Support Assistant at: