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Can I call VA to reset my ID.me or Login.gov password?

No. Our VA contact center representatives can’t reset your ID.me or Login.gov password for you. This includes representatives at our My HealtheVet help desk.

You can get help with resetting your ID.me or Login.gov password directly from the account provider websites.

Go to the ID.me support section 

Go to the Login.gov help center 

VA benefits

  • Apply for a printed Veteran ID card, get your VA benefit letters and medical records, and learn how to apply for a discharge upgrade.

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Call MyVA411 main information line: at . If you have hearing loss, call

Login.gov help center:

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