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Can I call VA to reset my or password?

No. Our VA contact center representatives can’t reset your or password for you. This includes representatives at our My HealtheVet help desk. 

You can get help with resetting your or password directly from the account provider websites. 

Go to the help center  

Go to the support section   

VA benefits

  • Records

    Apply for a printed Veteran ID card, get your VA benefit letters and medical records, and learn how to apply for a discharge upgrade.

Need more help?

MyVA411 main information line: 800-698-2411