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Can I verify my identity in person for my account?

Yes, but you can only verify your identity in person if you can’t verify your identity online. 

First, you’ll need to try verifying your identity online through If you can’t successfully upload your driver’s license or other state-issued ID, you can try to verify your identity in person at a participating United States Postal Service (USPS) location.  

Learn more about verifying your identity in person on the website 

VA benefits

  • Records

    Apply for a printed Veteran ID card, get your VA benefit letters and medical records, and learn how to apply for a discharge upgrade.

Need more help?

MyVA411 main information line: 800-698-2411