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All articles in: VA account and profile

Showing 1 - 10 of 25 articles in "VA account and profile"

  • Article type: Question and answer

    Can I call VA to reset my Login.gov or ID.me password?

    No. Our VA contact center representatives can’t reset your Login.gov or ID.me password for you. This includes representatives at our My HealtheVet help desk.  You can get help with resetti...

  • Article type: Question and answer

    Can I verify my identity in person for my Login.gov account?

    Yes, but you can only verify your identity in person if you can’t verify your identity online.  First, you’ll need to try verifying your identity online through Login.gov. If you ca...

  • Article type: About

    Change your address on file with VA

    You can change your address in your VA.gov profile for certain VA benefits and services. But some departments keep your address in their own separate records, so you’ll need to contact the...

  • Article type: Multiple FAQs

    Connected apps FAQs

    Get answers to common questions about third-party connected websites and applications. These apps aren’t created by VA, but you can connect them to your profile and they’ll have access t...

  • Article type: About

    Creating an account for VA.gov

    Learn about creating a free Login.gov or ID.me account to manage your VA benefits, services, and information online.  

  • Article type: Multiple FAQs

    DS Logon FAQs

    You can sign in to Defense Department (DOD) websites with a DS Logon account. Keep reading on this page to learn more about DS Logon. 

  • Article type: Multiple FAQs

    Direct deposit for your VA benefit payments

    Learn about getting your VA benefit payments through direct deposit. If you don’t already have a bank account, the Veterans Benefits Banking Program (VBBP) can connect you with a bank...

  • Article type: About

    Get a Premium My HealtheVet account

    My HealtheVet makes it easy to communicate with your health care team, manage your appointments and health records, and refill prescriptions online. Read below to learn how to upgrade to a&#...

  • Article type: Question and answer

    How can I verify my identity on VA.gov if I live outside the U.S.?

    If your address is outside the U.S., you can use ID.me to verify your identity. You’ll need to show your identity documents on a video call with an ID.me representative. Lea...

  • Article type: Question and answer

    How do I change my name in my DEERS record?

    You’ll need to call the Defense Manpower Data Center (DMDC) support office. They’ll tell you what documents to provide and what to do next.  Call the DMDC at 800-538-...