Veterans Affairs Servicing Purchase (VASP) program FAQs
If you’re a Veteran or active-duty service member with a VA-guaranteed home loan and you’re facing foreclosure, the Veterans Affairs Servicing Purchase (VASP) program may help you keep your home. Find out if VASP is an option for you.
How does the VASP program work?
Through this program, we purchase the modified loan from your loan servicer. A modified loan means that the servicer changed the loan terms to make it easier for you to repay what you owe.
When will the VASP program be available?
Loan servicers can send VASP submissions to us as soon as May 31, 2024. But we know that servicers may need time to comply. For this reason, servicers have until October 1, 2024, to get familiar with the process and the technology. We urge servicers to report any technical challenges that cause extended timeframes. We want to be sure these challenges don’t prevent you from getting help from this program.
If you’re having trouble working with your servicer, call us at 877-827-3702 and select 4 (TTY: 711). We’re here Monday through Friday, 8:00 a.m. to 6:00 p.m. ET.
Is VASP an option for me?
VASP is a last-resort option for keeping your home when your loan servicer has determined that no other option can help you avoid foreclosure. The other options that the servicer will consider first are repayment plans, special forbearances, or loan modifications. They’ll review the required criteria for VASP to determine if your loan qualifies. Tell your servicer right away if your financial situation changes.
Your loan servicer will tell you if you can use the VASP program to avoid foreclosure on your home. This isn’t a program that you apply for yourself.
How can I learn more about this program?
Contact your loan servicer. If you’re having trouble making payments, they’ll determine if VASP or any other option will help. If you’re not sure who your servicer is, check your most recent mortgage bill. If you can’t find their contact information, call us at 877-827-3702 and select 4. We’re here Monday through Friday, 8:00 a.m. to 6:00 p.m. ET.