Our History

About the W.G. (Bill) Hefner VA Medical Center- Salisbury, NC

Since 1953, Hefner VAMC has been improving the health of the men and women who have so proudly served our nation. We consider it our privilege to serve your health care needs in any way we can. Primary and secondary inpatient health care are available to more than 287,000 veterans living in a 21-county area of the Central Piedmont Region of North Carolina. This includes the Charlotte area with over 100,000 veterans, and the Winston-Salem area with 65,000 veterans.

Inpatient services include acute medicine, cardiology, surgery, psychiatry and physical medicine and rehabilitation, as well as sub-acute and extended care. Primary and specialized outpatient services are provided at the medical center complex and the community based outpatient clinics. Services are also provided at the Veterans Outreach Centers Centers in Greensboro and Charlotte. Contractual extended care is provided through an extensive residential care treatment program and a community nursing home program.

Outpatient Clinics

In addition to our main facility in Salisbury, we offer services in two Health Care Centers and one Community Based Outpatient Clinic. These facilities are located in:

• Charlotte North (University area)
• Charlotte South (Tyvola and Billy Graham Pkwy)
• Kernersville

VHA Mission Statement
Honor America's veterans by providing exceptional health care that improves their health and well being.

VHA Vision Statement
VHA will continue to be the benchmark of excellence and value in health care and benefits by providing exemplary services that are both patient centered and evidence based.

This care will be delivered by engaged, collaborative teams in an integrated environment that supports learning, discovery and continuous improvement.

It will emphasize prevention and population health and contribute to the nation's well-being through education, research and service in National emergencies.

Core Values - "I CARE"

Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.

Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA's mission. Fulfill my individual responsibilities and organizational responsibilities.

Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.

Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.

Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.