Mission and vision
The mission of the W. G. (Bill) Hefner Salisbury VA Medical Center and clinics is to make a positive difference in the lives of the Veterans we serve by providing compassionate, comprehensive, and quality health care. The W. G. (Bill) Hefner Salisbury VA Medical Center and clinics promote a community of integrity, respect, stewardship, and excellence by understanding and respecting the diversity of those whom we serve.
Our vision
VHA will continue to be the benchmark of excellence and value in health care and benefits by providing exemplary services that are both patient centered and evidence based.
This care will be delivered by engaged, collaborative teams in an integrated environment that supports learning, discovery and continuous improvement.
It will emphasize prevention and population health and contribute to the nation's well-being through education, research and service in National emergencies.
Who we serve
VA Salisbury health care serves Veterans at 4 locations in the Central Piedmont region of North Carolina: our W.G. (Bill) Hefner Salisbury VA Medical Center in Salisbury, two health care centers, and one community-based outpatient clinic. We also offer long-term care at The Old Glory community living center (nursing home) at our medical center. Our outpatient clinics are located in:
- Charlotte North (University area)
- Charlotte South (Tyvola and Billy Graham Pkwy)
- Kernersville
Core Values
Core Values - "I CARE"
Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA's mission. Fulfill my individual responsibilities and organizational responsibilities.
Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.
Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.