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Patient Advocates

The Veteran Experience Program was established to promote positive experiences for all our Veterans. A fundamental value in VHA is for Veterans and their families, who are served in or through VHA facilities and clinics, to have their priorities and needs addressed in a proactive, convenient, and timely manner. On the Salisbury campus, our Veteran experience advocates are located on the 1st floor of Building in rooms 1035, 1056, 1036. Salisbury: 704-638-9000 ext. 13747 Charlotte HCC & CBOC: 704-357-7979 Kernersville HCC: 336-515-5555

Connect with a patient advocate

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Tara Manis-Healey

Chief Veteran Experience Officer

VA Salisbury health care

Phone: 1-800-469-8262 Ext. 13747

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Dwalla Dickerson

Deputy Experience Officer

VA Salisbury health care

Phone: 1-800-469-8262 Ext. 13747

Head Shot Teresa Knox

Emma Teressa Knox

Veteran Experience Advocate

VA Salisbury health care

Phone: 1-800-469-8262 Ext: 13747

Connie Jackson-Campbell

Connie Jackson-Campbell

Veteran Experience Advocate - Salisbury

VA Salisbury health care

Phone: 1-800-469-8262 Ext. 13747

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Tanya Fiello

Veteran Experience Advocate

VA Salisbury health care

Phone: 1-800-469-8262 Ext: 13747

Valerie Bennett

Valerie Bennett

Veteran Experience Advocate - Charlotte

VA Salisbury health care

Phone: 704-357-7979

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Melissa Bolden

Veteran Experience Advocate

VA Salisbury health care

Phone: 336-515-5555

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Brandice Palencia

Veteran Experience Advocate

VA Salisbury health care

Phone: 336-515-5555

Care we provide at VA Salisbury

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights

 

Veteran Experience Liaisons (VELs)

No matter which service you visit, you will always be able to find one of our many VELs. These individuals can address and resolve your concern at the service level.

We strive to always provide the highest quality of care to the Veterans of our nation who call the Salisbury area home. The Veteran Experience Advocates:

  • serve as liaisons between patients and the medical center
  • act on the patient's behalf
  • help patients understand their rights and responsibilities
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