Patient Advocates
The Veteran Experience Program was established to promote positive experiences for all our Veterans. A fundamental value in VHA is for Veterans and their families, who are served in or through VHA facilities and clinics, to have their priorities and needs addressed in a proactive, convenient, and timely manner. On the Salisbury campus, our Veteran experience advocates are located on the 1st floor of Building in rooms 1035, 1056, 1036. Salisbury: 704-638-9000 ext. 13747 Charlotte HCC & CBOC: 704-357-7979 Kernersville HCC: 336-515-5555
Connect with a patient advocate
Tara Manis-Healey
Chief Veteran Experience Officer
VA Salisbury health care
Phone: 1-800-469-8262 Ext. 13747
Dwalla Dickerson
Deputy Experience Officer
VA Salisbury health care
Phone: 1-800-469-8262 Ext. 13747
Emma Teressa Knox
Veteran Experience Advocate
VA Salisbury health care
Phone: 1-800-469-8262 Ext: 13747
Connie Jackson-Campbell
Veteran Experience Advocate - Salisbury
VA Salisbury health care
Phone: 1-800-469-8262 Ext. 13747
Valerie Bennett
Veteran Experience Advocate - Charlotte
VA Salisbury health care
Phone: 704-357-7979
Care we provide at VA Salisbury
Our patient advocates work hard to make sure you receive the best possible care. They offer help with:
- Patient concerns with the care team
- Advocating for patient and family rights
Veteran Experience Liaisons (VELs)
No matter which service you visit, you will always be able to find one of our many VELs. These individuals can address and resolve your concern at the service level.
We strive to always provide the highest quality of care to the Veterans of our nation who call the Salisbury area home. The Veteran Experience Advocates:
- serve as liaisons between patients and the medical center
- act on the patient's behalf
- help patients understand their rights and responsibilities