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Operating status

VA Salisbury health care facility operating statuses and emergency information.

Situation updates and information

Situation update

Thursday, Jan 13, 10:00 a.m. EST

Due to an increase in positive COVID-19 cases among both Veterans and Salisbury VA Health Care System staff, a surge plan will be activated to make more acute care beds available. All non-emergent procedures have been curtailed. Some Veterans may be asked to switch their in-person appointments to virtual or telephone ones. We appreciate your understanding as we navigate this challenging time.

Facility operating statuses

W.G. (Bill) Hefner Salisbury Department of Veterans Affairs Medical Center
Normal services and hours
  • Masks are optional and only required to be worn in high-risk clinical areas.
  • Visitors are welcome.
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.
Kernersville VA Clinic
Normal services and hours
North Charlotte VA Clinic
Normal services and hours
  • Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.
South Charlotte VA Clinic
Normal services and hours

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 988 (Press 1)

24-hour nurse: 800-935-8387

Change your appointment: 800-935-8387

National Veterans Helpline: 800-507-4571

Patient locator: 800-935-8387

Pharmacy refill: 800-935-8387

Staff locator: 800-935-8387

Telephone care: 800-935-8387