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New mobile check-in: Fast & Easy

Photo of smiling Veteran with smartphone.
Veterans will soon be able to use their smartphones to check in for an appointment.
By Jeremy M. Laird, Public Affairs Officer

The VA Salt Lake City Health Care System is rolling out mobile check-in for appointments in select clinics starting Monday, June 13, 2022. While you will still be able to check-in at the clinic desk, the new mobile check-in can save you some time with just three simple steps.

1)    When you arrive in the clinic area, locate the mobile check-in and scan the QR code with your smartphone or text “check in” to the number on the mobile check-in poster. Click send.

2)    Tap on the link sent to you. Enter your last name and the last 4 digits of social security number.

3)    Check in to your appointment. You may be asked to review your contact information, emergency contact, and next-of-kin. If correct press “yes” to confirm. 

If you answer no to any of the above questions, you must check in with a staff member.

Check in for your appointment with the blue “Check in now” button. After you’ve finished mobile check-in, you’re all set, have a seat and a VA staff member will come get you.


No smartphone? Our staff are honored to check you in for your appointment and to answer any questions. Check-in is the same whether you complete the process with mobile check-in or a staff member. 

Primary care (the blue clinic), physical therapy/occupational therapy, and the musculoskeletal clinic will be the first to offer the mobile check-in with other services following over the next month. The kiosks will remain in place throughout the summer as we roll out mobile check-in to the entire health care system. 

Thank you and see you at your next appointment.