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Find phone numbers and contact information at VA San Diego Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA San Diego health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA San Diego health care.

Mailing address

San Diego VA Medical Center
3350 La Jolla Village Drive
San Diego, CA 92161

Main phone numbers

Local: 858-552-8585
Toll-free: 877-222-8387

To use TeleType for the Deaf (TTY) services: 711

Agent Cashier
858-642-3449

Agent Orange Registry Evaluation
858-642-3995

Alcohol and Drug Treatment
858-642-3391

Appointments
858-552-7475

Audiology and Speech
858-642-7564

Beneficiary Travel
858-642-7575

COVID-19 Vaccines
858-642-7475

Cancer Survivorship and Resources
858-642-1092

Center for Pain and Headache Research
858-210-8908

Chaplain Service/Spiritual Care
858-642-3496

Community Care Customer Service Line
877-881-7618

Community Claims and Billing (TriWest)
855-722-2838

Customer Service/Patient Advocate
858-552-4392

Decedent Affairs
858-552-7568

Former Prisoners of War
619-400-5243

Freedom of Information Act (FOIA) Officer
858-642-3941

Gulf War Registry Evaluation
858-642-3995

Health Benefits and Enrollment Office
858-552-7523

Healthy Living
 858-552-8585, ext. 2395

Home and Community Based Care
858-642-3671

Homeless Veterans
619-497-8989

Ionizing Radiation Registry Evaluation
858-642-3995

Homeless Veterans
619-497-8989

Laboratory and Pathology
858-642-3668

LGBTQ+ Veteran Care
858-642-3136

Lodger Unit
858-642-1214

Lost and Found
858-646-2888

MOVE! Weight Management
858-552-8585, ext. 4360

Medication Refills (Automated Telephone Refill Line)
858-552-4390

Mental Health
858-642-3391

Military Sexual Trauma
858-642-1662

Minority Veterans Care
858-642-1294

My HealtheVet
877-327-0022

National Veterans Summer Sports Clinic NVSSC)
858-642-6426 or 858-642-3658

Nutrition and Food Service
858-642-3373

Pharmacy
858-552-7450

Physical Medicine and Rehabilitation
858-642-3099

Physical Therapy
858-552-7487

Police Service
858-642-3931

Primary Care
858-552-7475

Prosthetic and Sensory Aids
858-552-7415

Radiology
858-642-3452

Release of Information (ROI)
858-642-3661

Research
858-552-8585, ext. 7015

Smoking and Tobacco Cessation
858-642-3903

Social Work
858-642-3671

Spinal Cord Injury and Disorders Center
858-642-3117

TeleCare (24-hour Nurse Advice Line)
877-252-4866

Voluntary Service/Center for Development & Civic Engagement (CDCE)
858-642-3267

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA San Diego Healthcare System.

Phone: 858-552-4373
Email: SDCVAMCPublicAffairs@va.gov

After hours or on weekends, call the operator at 858-552-8585 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA San Diego

There are several ways you can request copies of your medical records. For details, please visit our Medical Records page.

For questions about your request to VA San Diego

Phone: 858-642-3661

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our public affairs team at SDCVAMCPublicAffairs@va.gov.

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
1 Renaissance Boulevard
Oakbrook Terrace, IL 60181

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