Find phone numbers and contact information at VA San Diego Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA San Diego health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
For general questions and inquiries, please call 858-552-8585.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA San Diego health care.
Main phone numbers
To use TeleType for the Deaf (TTY) services: 711
San Diego VA Medical Center
3350 La Jolla Village Drive
San Diego, CA 92161
A – F
Agent Orange Registry Evaluation
Alcohol and Drug Treatment
Audiology and Speech
Cancer Survivorship and Resources
Center for Pain and Headache Research
Chaplain Service/Spiritual Care
Community Care Customer Service Line
Community Claims and Billing (TriWest)
Customer Service/Patient Advocate
Former Prisoners of War
Freedom of Information Act (FOIA) Officer
G – M
Gulf War Registry Evaluation
Health Benefits and Enrollment Office
858-552-8585, ext. 2395
Home and Community Based Care
Ionizing Radiation Registry Evaluation
Laboratory and Pathology
LGBTQ+ Veteran Care
Lost and Found
MOVE! Weight Management
858-552-8585, ext. 4360
Medication Refills (Automated Telephone Refill Line)
Military Sexual Trauma
Minority Veterans Care
N – Z
National Veterans Summer Sports Clinic NVSSC)
858-642-6426 or 858-642-3658
Nurse Advice Line - 24 hour
Nutrition and Food Service
Physical Medicine and Rehabilitation
Prosthetic and Sensory Aids
Release of Information (ROI)
858-552-8585, ext. 7015
Smoking and Tobacco Cessation
Spinal Cord Injury and Disorders Center
TeleCare (24-hour Nurse Advice Line)
Voluntary Service/Center for Development & Civic Engagement (CDCE)
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA San Diego Healthcare System.
For media issues after hours or on weekends, call the 858-833-5481.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
Requesting records maintained by VA San Diego
There are several ways you can request copies of your medical records. For details, please visit our Medical Records page.
For questions about your request to VA San Diego
Additional FOIA request information
Review VA’s requirements for a FOIA request, including sample requests.
See the VA FOIA Library, which publishes commonly requested records.
If you don’t know where the records you are requesting are maintained, submit your request to firstname.lastname@example.org instead of VA San Diego.
Report an issue
Give us website feedback
To report a technical issue or give us feedback about this site, please call 858-642-3224.
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: The Joint Commission
Office of Quality Monitoring
The Joint Commission
1 Renaissance Boulevard
Oakbrook Terrace, IL 60181