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Patient Advocates / Veteran Experience

The patient advocates/veteran experience program representatives at VA San Diego health care are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team chain of command, please reach out to one of our patient advocates.

Connect with a veteran experience / patient advocate program representative

Shelton M. Faircloth

Shelton M. Faircloth

Veteran Experience Program Director

VA San Diego health care

Phone: 858-552-4392

Monica Ciobanu

Monica Ciobanu

Veteran Experience Specialist

VA San Diego health care

Phone: 858-552-4392

Johnny Lewis

Johnny M. Lewis

Veteran Experience Specialist

VA San Diego health care

Phone: 858-552-4392

Shawn A. Smith

Shawn A. Smith

Veteran Experience Specialist

VA San Diego health care

Phone: 858-552-4392

Judy Tellez

Judy Tellez

Veteran Experience Specialist

VA San Diego health care

Phone: 858-552-4392

Care we provide at VA San Diego health care

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights
Notice to Patients

Some of our medical doctors are licensed and regulated by the Medical Board of California. To check up on a license or to file a complaint involving medical doctors licensed in the State of California, go to www.mbc.ca.gov, email: licensecheck@mbc.ca.gov, or call (800) 633-2322.