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Patient advocates

The patient advocates at San Francisco VA Health Care System are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates. You can also submit a Patient Advocacy request online at ask.va.gov or through MyHealtheVet secure messaging by sending a secure message to “Patient Experience San Francisco ONLY_ admin”.

Connect with a patient advocate

Amin_Eddebbarh

Amin Eddebbarh

Director of the Office of Veteran Experience

VA San Francisco health care

Phone:

Trina Brugetti

Trina Brugetti

Patient Experience Specialist

VA San Francisco health care

Phone:

Aviona Cofey

Aviona Cofey

Patient Experience Specialist

VA San Francisco health care

Phone:

Mario Martinez

Mario Martinezruiz

Patient Experience Specialist

VA San Francisco health care

Phone:

Monica Santistevan

Monica Santistevan

Patient Experience Specialist

VA San Francisco health care

Phone:

Anne_Wolf

Anne Wolf

Patient Experience Specialist

VA San Francisco health care

Phone:

Care we provide at San Francisco VA Health Care System

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights
  • Helping you navigate the system
  • Guiding you to the departments and resources you need
  • Sharing information on patient rights and responsibilities
  • Communicating your ideas, complaints, and compliments to the appropriate managers
  • Making sure health care system leaders are aware of patterns in patients’ complaints, concerns, and requests