Find phone numbers and contact information at VA Shreveport Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA Shreveport health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA Shreveport health care.
Overton Brooks VA Medical Center
510 E. Stoner Ave.
Shreveport, LA 71101-4295
Main phone numbers
Toll-free: 800-863-7441, ext. 5547
A – F
See suggestions for omission on the phone directory.
G – M
N – Z
Pathology & Lab:
- 318-990-5482 Lab Manager, Michael Salinas
- 318-990-5569 Admin Officer, Jeanette Watson
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Shreveport Health System.
Phone: 318-990-5278 or 318-990-5249
After hours or on weekends, call the operator at 318-221-8411, ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
Requesting records maintained by VA Shreveport
Email: VISN 16 FOIA SHREVEPORT <VISN16FOIASHREVEPORT@va.gov>
Please Note: All FOIA REQUESTS must utilize this FOIA Mail group
Overton Brooks VA Medical Center (00PO)
Government Information Specialist (Privacy/FOIA Officer)
510 E. Stoner Avenue
Shreveport, LA 71101
For questions about your request to VA Shreveport
Additional FOIA request information
Review VA’s requirements for a FOIA request, including sample requests.
See the VA FOIA Library, which publishes commonly requested records.
If you don’t know where the records you are requesting are maintained, submit your request to email@example.com instead of VA Shreveport.
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Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: www.jointcommission.org/resources/patien-safety-topics/report-a-patient-safety-concern-or-complaint/
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018