Balcones Heights VA Clinic
Our outpatient clinic provides primary care and specialty health services, including mental health care, telehealth, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Balcones Heights VA Clinic in San Antonio.
Location and contact information
- Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
- Your care partner is welcome (no other visitors).
- Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website
Check on Mondays for each facility’s latest guidelines.
Address
Phone numbers
Clinical hours
- Mon: 8:00 a.m. to 4:30 p.m.
- Tue: 8:00 a.m. to 4:30 p.m.
- Wed: 8:00 a.m. to 4:30 p.m.
- Thu: 8:00 a.m. to 6:30 p.m.
- Fri: 8:00 a.m. to 4:30 p.m.
- Sat: 8:00 a.m. to 4:30 p.m.
- Sun: Closed

Prepare for your visit
Click on a topic for more details.
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Van services for Veterans
DAV vans
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Non-DAV van services
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your count
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Given the recent rise in community prevalence of the Omicron variant, the number of veterans coming to the Emergency Department (ED) for asymptomatic or mildly symptomatic testing is tremendous. Patients enrolled in the following OPC or CBOC are encouraged to contact their primary care physician by calling the COPAC at 210-949-9702 or PACT team by secure messaging to schedule a COVID test with Quest Diagnostics or North Central Federal Clinic for swabbing.
In the spotlight at VA South Texas health care
Health services offered here
Click on a service for more details like location, contact, and appointment information.
COVID-19 vaccines
Contact information
Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
210-949-9705Referral required? No
Walk-ins accepted? Yes
- COVID-19 vaccines for eligible Veterans and staff
Mental health care
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 6:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. 8:00 a.m. to 4:30 p.m.
- Sun. Closed
Veterans Crisis Line
800-273-8255Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
210-949-9702Walk-ins accepted? Yes
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Contact information
Gold Clinic
Suite A-10Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Silver Clinic
A-88Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
210-949-9702Referral required? No
Walk-ins accepted? Yes
Schedule an appointment onlineA strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:
- Labs and blood work
- Mental health care
- women's health care
- Radiology
- Social services
- Telehealth
Social work
Contact information
Gold Team
Wonderland Mall of Americas Suite A10Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Patient Aligned Care Team Social Work
210-732-1802Consolidated Outpatient Appointment Center
210-949-9702Silver Team
Wonderland Mall of Americas Suite A88Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Patient Aligned Care Team Social Work
210-732-1802Consolidated Outpatient Appointment Center
210-949-9702Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
210-732-1802Referral required? No
Walk-ins accepted? Yes
Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:
- Home health services
- Legal services
- Transportation
- Community living
Telehealth
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 6:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. 8:00 a.m. to 4:30 p.m.
- Sun. Closed
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
210-732-1802Referral required? No
Walk-ins accepted? No
We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:
- Mental health
- Retinal care (eye)
- Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
- Dermatology
- Rehabilitation
- Primary care