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New Orleans VA Medical Center

Our main campus provides primary care and specialty health services, including mental health care, emergency care, suicide prevention, and more. Below, you’ll find our address and hours, parking and transportation information, and the health services we offer at New Orleans VA Medical Center.

Location and contact information

  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Address

2400 Canal Street
New Orleans, LA 70119-6535

Phone numbers

Main phone: 800-935-8387
Mental health clinic: 504-507-5550

Clinical hours

  • Mon: 24/7
  • Tue: 24/7
  • Wed: 24/7
  • Thu: 24/7
  • Fri: 24/7
  • Sat: 24/7
  • Sun: 24/7
New Orleans VA Medical Center

Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability: New Orleans Veterans Medical Center has wheelchairs available upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Local transportation services

Coming soon!

Other services

Paratransit service (p.r.n. Health Service): Coming soon!

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

In the spotlight at VA Southeast Louisiana health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Advice nurse

Talk with an advice nurse if you have questions about your care or for help in deciding whether you need an urgent or routine appointment.

The registered nurses on our Nurse Advice Line provide you and your family with helpful medical advice and free, confidential answers to many of your health care questions. Call anytime. We’re here 24 hours a day, 7 days a week. In addition, our nurses can:

  • Help you manage many of your basic health care needs
  • Answer questions about your current medications or medical condition
  • Discuss your health care concerns and help you decide the best way to handle them
  • Offer improved access to VA services

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) and dizziness—also speech, language, voice or swallowing disorders.

Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Evaluation, programming, and management of cochlear implants and bone-anchored implants
  • Evaluation and treatment for auditory processing disorder
  • Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)

Learn more about VA hearing aids

COVID-19 vaccines

Common conditions: coronavirus, COVID-19
We provide COVID-19 vaccines to Veterans as well as their spouses and caregivers. We also provide vaccines to Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) recipients and VA staff.

Contact information

Appointments

Referral required? No

Walk-ins accepted? Yes

  • COVID-19 vaccines for eligible Veterans and staff

Learn more about COVID-19 vaccines at VA

Caregiver support

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. For all caregivers, we can:

  • Help you get caregiver assistance available through VA
  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs
  • Listen to you when you struggle

Learn more and connect with a support coordinator

Emergency care

In an emergency, call 911 or go to the nearest VA or non-VA emergency room. We provide immediate treatment for serious, life-threatening health emergencies such as severe chest pain, seizures, heavy uncontrollable bleeding or moderate to severe burns.

We provide emergency medical care 24 hours a day, every day. Our emergency room staff can help you with:

  • Life-threatening illnesses and injuries that require immediate attention
  • Urgent medical issues that must be treated right away
  • Psychiatric evaluations

Homeless Veteran care

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:

  • Immediate food and shelter needs, including both transitional and permanent housing
  • Job training, life skills development, and education
  • Justice system navigation and community reentry from jail
  • Financial support to prevent homelessness
  • Addiction and depression treatment
  • Health and dental care

Learn more and connect with a care coordinator

LGBTQ+ Veteran care

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

We promote the health, welfare, and dignity of Veterans who identify as lesbian, gay, bisexual, transgender, queer/questioning (LGBTQ+) or a related identity. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and STIs (sexually transmitted infections)
  • Mental health care
  • Psychosocial assessments for gender-confirming surgeries and hormone therapy

Learn more and connect with a care coordinator

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Posttraumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Military sexual trauma care

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

We offer care for military sexual trauma in our mental (behavioral) health clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:

  • Counseling
  • Psychiatric care
  • Walk-in care

Learn more about military sexual trauma

Minority Veteran care

We offer resources and support for minority Veterans to help address your specific needs with benefits and services at VA.

If you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:

  • Help the medical center address minority Veterans’ needs
  • Meet minority Veterans’ needs in the local community
  • Identify barriers and create a more accessible environment for minority Veterans
  • Inform minority Veterans of VA benefits, services, and programs

Learn more and connect with a care coordinator

My HealtheVet coordinator

Your My HealtheVet coordinator can help you start using the VA online portal to manage your appointments and records, refill prescriptions, view your lab and test results and communicate with your health care team.

My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:

  • Ask questions and exchange secure online messages with your VA health care team
  • Check your lab and test results
  • Refill your prescriptions, track delivery, and view a list of your medications
  • Keep track of your VA medical appointments and get email reminders
  • View, download, or print a copy of your VA medical records
  • Enter or update your personal information

Learn more and register for My HealtheVet

Pain management

If you are in pain, we work with you and your health care team to find the best way to treat and manage it.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Acute (short-term) or chronic (long-lasting) pain can make it hard to enjoy life, but effective pain management can help. Our experts work with you, your primary care physician, and other specialists to create a plan to help you manage your pain and improve your quality of life. Our services include:

  • Chiropractic care to relieve pain without medication
  • Prescribing and supervising your use of medications
  • Teaching you skills that include meditation, mindfulness training, relaxation, yoga, and tai chi to help you manage your pain
  • Providing physical therapy, acupuncture, massage, biofeedback, and other compatible therapies

Patient advocates

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Referral required? Yes

Walk-ins accepted? Yes

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Physical medicine and rehabilitation

Common conditions: pain, stroke, brain injury, neuromuscular disorders, musculoskeletal problems, sports injuries, spinal cord injuries

If you’re living with a traumatic brain injury, amputation or other disability, our specialists offer support to help you improve your independence and quality of life, manage pain and stay healthy.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Our physical medicine and rehabilitation doctors and therapists focus on whole-body health. They can help you manage your pain, increase your independence, and improve your quality of life with services like:

  • Personalized therapy for your rehabilitation
  • Medication, stretching, and massage for short-term pain relief
  • Strengthening exercises and movement therapy to increase fitness and prevent future pain
  • Recreation therapy to create coping and social skills
  • Occupational therapy to improve coordination and balance, and help you manage life skills and everyday activities
  • Assessment and treatment of speech, language, and swallowing disorders

Physical therapy, occupational therapy and kinesiotherapy

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:

  • Pain relief and joint mobilization
  • Movement and exercise therapies to improve your strength, endurance, balance, and coordination
  • Mobility assessment and training with wheelchairs, scooters, and walking devices
  • Life skills training and activities to help you maintain the highest level of independence and functionality
  • Aquatic therapy to manage chronic pain
  • Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions

Polytrauma and traumatic brain injury

We provide a thoughtful, wide-ranging approach to treating Veterans who have injuries to multiple body systems caused by a single event.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Our specialized rehabilitation program network serves severely injured Veterans and service members who have multiple combat- or civilian-related traumatic injuries. We offer:

  • Physical, visual, and cognitive rehabilitation
  • State-of-the-art prosthetics
  • Psychological and psychosocial services
  • Ongoing case management services

Prosthetics and rehabilitation

We provide and help you use medical aids, hearing aids, state-of-the-art adaptive home equipment and other equipment to help you preserve and increase your mobility and independence.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Care we provide at

VA is the world’s largest and most comprehensive provider of sensory aides and prosthetic devices. Veterans enrolled in the VA health care system and referred by a physical medicine and rehabilitation physician can receive a full range of services and equipment like:

  • Artificial limbs and surgical implants, including artificial joints and pacemakers
  • Wheelchairs and other medical devices
  • Aids for Veterans who are blind, have low vision, or are hearing impaired
  • Adaptive equipment and modifications to make your vehicle or home more accessible
  • Other devices and services to help increase your mobility, dignity, and independence
  • Clothing allowance for Veterans with devices that damage their clothing

Returning service member care

If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.

At VA <> health care, we can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.

  • Polytrauma care (if you have multiple traumatic injuries)
  • Counseling and rehabilitation
  • Mental and behavioral health services
  • Family benefits counseling and assistance
  • Referral assistance

Learn more and connect with a coordinator

Suicide prevention

Call our Veterans Crisis Line at 800-273-8255 (select 1) for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

  • Suicide prevention care coordinators
  • Suicide prevention case managers
  • Gun safety locks
  • Learn more and connect with a care coordinator. (Link to Suicide Prevention page)

Learn more and connect with a care coordinator

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with a care coordinator

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