Contact us
Find phone numbers and contact information at VA Southern Arizona Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA Southern Arizona health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Pharmacy
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA Southern Arizona health care.
Mailing address
VA Southern Arizona Healthcare System
3601 South Sixth Avenue
Tucson, AZ 85723-0001
Main phone numbers
Local: 520-792-1450
Toll-free: 800-470-8262
To use TeleType for the Deaf (TTY) services: 711
A – F
Acacia Clinic
1-520-792-1450 extension 1-4809
Admissions
1-520-792-1540 extension 1-6570
Advanced Directives
1-520-792-4150 extension 1-2520
Agave Clinic
Amputee Services and Clinic
Audiology
Automated Pharmacy or Your Appointment Information (Audio Care)
Beneficiary Travel
520-792-1450 extension 1-4713
38 Cardiology Lab - Pacemaker, Holter, Stress Tests (Treadmill)
520-792-1450 extension 1-6559
COVID-19 Vaccine Clinic
Care in the Community
520-792-1450 extension 1-6555
Caregiver Support Program
520-792-1450 extension 1-6642
Casa Grande VA Clinic
Chaplain Services
520-792-1450 extension 1-1843
Center for Development and Community Engagement (Volunteer Services)
Cholla Clinic (Medical Subspecialties)
Cholla Clinic - Cardiology
Cholla Clinic - Endocrinology
Cholla Clinic - Gastrointestinal Clinic
Cholla Clinic - Pulmonary
Cholla Clinic - Rheumatology
Cholla Clinic - Sleep
Community Living Center - Dementia (Geri-psych)
520-792-1450 extension 1-5211
Community Living Center - Hospice and Rehab
520-792-1450 extension 1-5402
Community Living Center - Skilled Nursing (Interim Care)
520-792-1450 extension 1-5202
Compensated Work Therapy Program
520-792-1450 extension 1-6169
Compensation and Pension
Consolidated Patient Account Center (CPAC)
Decedent Affairs
520-792-1450 extension 1-6423
Dental Clinic
Eligibility and Enrollment
520-792-1450 option 4
Emergency Department (ED)
520-792-1450 extension 1-6260
Eye Clinic
Former Prisoner of War Advocate
G – M
Gastroenterology (GI) Clinic
520-792-1450 extension 1-4809
Gastroenterology (GI) Procedures
520-792-1450 extension 1-2505 or 1-4747
Giving/Donations
Green Valley VA Clinic
Hemodialysis Unit
520-792-1450 extension 1-6868 or 1-6879
Hepatitis C Treatment Information
520-792-1450 extension 1-5139
Home Based Primary Care
Casa Grande, Green Valley, Sahuarita, Sierra Vista, Tucson, Yuma 520-629-1838
Homeless Program Coordinator/HUD-VASH
520-792-1450 extension 1-6691
Hospice and Palliative Care
520-792-1450 extension 1-5285
Intimate Partner Violence Assistance Program
520-792-1450 extension 1-3749
Ironwood Primary Care Clinic
Ironwood - Renal Clinic
LGBTQ+ Veteran Care Coordinator
520-792-1450 extension 1-5904
Laboratory
520-792-1450 extension 1-5847 or 1-2772
MOVE!
Medical Subspecialties Clinic
Mental Health Clinic
Mental Health Intensive Case Management (MHICM)
520-792-1450 extension 1-4935
Mental Health Substance Abuse Outpatient Rehabilitation Treatment Program
520-792-1450 extension 1-1826
Mesquite Clinic - Dermatology
520-792-1450 extension 1-1399
Mesquite Clinic - Neurology
520-792-1450 extension 1-1399
Military Sexual Trauma
520-792-1450 extension 1-3916
My HealtheVet
National Call Center for Homeless Veterans
Native American Program
520-792-1450 extension 1-6622
N – Z
Northwest VA Clinic
Notification of Emergency Hospitalizations in the Community
520-792-1450 extension 1-1020 or 1-1730
Nutrition and Food Services
520-792-1450 extension 1-6970 or 1-5100
Ocotillo Primary Care Clinic
Patient Advocate Office
Patient Health Education
520-792-1450 extension 1-6449
Patient Transportation
Pharmacy
520-792-1450 press 1
Physical Medicine and Rehabilitation Services
520-792-1450 extension 1-4368
Police Department Tucson VA
Post-9/11 Military2VA (M2VA) Case Management Program
520-629-1450 extension 1-6261 or 1-4354
Privacy Office and Freedom of Information Act
520-792-1450 extension 1-4347
Public Affairs Office
Release of Information
Safford VA Clinic
Saguaro Primary Care Clinic
Sierra Vista VA Clinic
Spinal Cord Diseases
Southeast VA Tucson VA Clinic
Spinal Cord Injury and Disorders Team
520-792-1450 extension 1-5750
Suicide Prevention Hotline
988
Surgical Clinic
Surgical Services - Urology Clinic
520-792-1450 extension 1-1399
Surgical Services - Urology Procedures
520-792-1450 extension 1-6412
Transgender Services
Tucson VA Police Department
VA Nurse Advice Line
877-252-4866 (available 24/7)
Veteran Justice Outreach
520-792-1450 extension 1-1839
Volunteer Services
Whole Health
520-792-1450 extension 1-4971
Women's Health Clinic
Yuma VA Clinic
Main Phone Numbers
Local: 520-792-1450
Toll-free: 800-470-8262
To use TeleType for the Deaf (TTY) services: 711
Submit a FOIA request
To submit a FOIA request, please contact our Privacy Officer at 520-792-1450 extension 1-4347. The office is open Monday through Friday from 8:00 a.m. to 4:30 p.m.
If you have questions about FOIA or submitting a request please send an email to TucsonVAMCFOIA@va.gov with your questions
Additional FOIA request information
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Review VA’s requirements for a FOIA request, including sample requests.
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See the VA FOIA Library, which publishes commonly requested records.
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If you don’t know where the records you are requesting are maintained, submit your request to vacofoiaservice@va.gov instead of VA Southern Arizona.
Report an issue
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Phone: 800-488-8244
Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Southern Arizona Healthcare System.
Phone: 520-629-1819
Email: tucsonsocialmedia@va.gov (Please do not email any medial records or personal medical information to this email address, if you need to send the Southern Arizona VA Health Care System any medical records or personal healthcare information, either reach out to your primary care team or the Release of Information office at 520-792-1450 extension 1-4665)