Erie West VA Clinic
Our outpatient clinic offers primary care and laboratory services care to help you stay healthy and well throughout your life. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Erie West VA Clinic in Syracuse.
Location and contact information
- Masking is still required in all patient care areas and in any public space including hallways, waiting areas, elevators and cafeteria. Check for signs when you arrive so you know what’s required.
- Visitors are welcome.
- Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website
Check on Mondays for each facility’s latest guidelines.
Address
Phone numbers
Clinical hours
- Mon: 7:00 a.m. to 7:00 p.m.
- Tue: 7:00 a.m. to 7:00 p.m.
- Wed: 7:00 a.m. to 7:00 p.m.
- Thu: 7:00 a.m. to 7:00 p.m.
- Fri: 7:00 a.m. to 5:30 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Click on a topic for more details.
Cost: Free
Wheelchair availability: Wheelchairs available upon arrival for patients who need them to access the building.
Van services for Veterans
DAV vans
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Non-DAV van services
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your county
Shuttle service at
Coming soon!
Local transportation services
Coming soon!
Other services
Coming soon!
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
In the spotlight at VA Syracuse health care
Health services offered here
Click on a service for more details like location, contact, and appointment information.
Addiction and substance use care
Contact information
Behavioral Health Outpatient Clinic
620 Erie BLVD West, Syracuse, NY 13204Hours
- Mon. 7:00 a.m. to 7:00 p.m.
- Tue. 7:00 a.m. to 7:00 p.m.
- Wed. 7:00 a.m. to 7:00 p.m.
- Thu. 7:00 a.m. to 7:00 p.m.
- Fri. 7:00 a.m. to 5:30 p.m.
- Sat. Closed
- Sun. Closed
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through its 24-hour therapeutic and educational programs like:
- Rehabilitation
- Health maintenance
- Community support
Homeless Veteran care
Contact information
Behavioral Health Outpatient Clinic
620 Erie BLVD West Syracuse , NY 13204Hours
- Mon. 7:00 a.m. to 7:00 p.m.
- Tue. 7:00 a.m. to 7:00 p.m.
- Wed. 7:00 a.m. to 7:00 p.m.
- Thu. 7:00 a.m. to 7:00 p.m.
- Fri. 7:00 a.m. to 5:30 p.m.
- Sat. Closed
- Sun. Closed
Behavioral Health Outpatient Clinic, Erie BLVD West
315-425-3463Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? No
Walk-ins accepted? Yes
We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:
- Immediate food and shelter needs, including both transitional and permanent housing
- Job training, life skills development, and education
- Justice system navigation and community reentry from jail
- Financial support to prevent homelessness
- Addiction and depression treatment
- Health and dental care
Military sexual trauma care
Contact information
Behavioral Health Outpatient Clinic, Erie BLVD West
Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Behavioral Health Outpatient Clinic, Erie BLVD West
315-425-3463Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? No
Walk-ins accepted? Yes
We offer care for military sexual trauma in our mental (behavioral) health clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma.
Military Sexual Trauma Office: 315-425-4400, extension 51033.
Services include:
- Counseling
- Psychiatric care
- Walk-in care
Learn more about military sexual trauma
National Domestic Violence Hotline - 1-800-799-SAFE (7233)
PTSD care
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.
Contact information
Erie BLVD West
www.va.gov/syracuse-health-care Syracuse , NY 13204Hours
- Mon. 7:00 a.m. to 7:00 p.m.
- Tue. 7:00 a.m. to 7:00 p.m.
- Wed. 7:00 a.m. to 7:00 p.m.
- Thu. 7:00 a.m. to 7:00 p.m.
- Fri. 7:00 a.m. to 5:30 p.m.
- Sat. Closed
- Sun. Closed
Erie BLVD West
315-425-3463Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? No
Walk-ins accepted? Yes
Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:
- Psychiatric and psychological counseling
- Services for Veterans who are homeless
- Treatment for addictive disorders
- Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)