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Lakeland VA Clinic

Features:  Primary care services for veterans in Polk County.  Ancillary services including Nursing, Dietetics, Laboratory, Audiology, Radiology, Social Work and Psychology.  Handicapped Accessible: full access for all veterans.  Personal Care: Highly qualified primary care providers, specialty care referrals to the VA Medical Center in Tampa  Prescriptions: Routine prescriptions processed through the mail or My HealtheVet.

Location and contact information

  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Address

4237 South Pipkin Road
Lakeland, FL 33811-1442

Phone numbers

Main phone: 863-701-2470
VA health connect: 877-741-3400
Mental health clinic: 863-701-2470 x4016

Clinical hours

  • Mon: 6:30 a.m. to 4:30 p.m.
  • Tue: 6:30 a.m. to 4:30 p.m.
  • Wed: 6:30 a.m. to 4:30 p.m.
  • Thu: 6:30 a.m. to 4:30 p.m.
  • Fri: 6:30 a.m. to 4:30 p.m.
  • Sat: 7:30 a.m. to 12:00 p.m.
  • Sun: Closed
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Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability: Lakeland VA Clinic campus has wheelchairs upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Shuttle services

Coming soon!

Local transportation services
Coming soon!

Other services

Coming soon!

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

In the spotlight at VA Tampa health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Advice nurse

Talk with an advice nurse if you have questions about your care or for help in deciding whether you need an urgent or routine appointment.

Contact information

Hours

  • Mon. 6:30 a.m. to 4:30 p.m.
  • Tue. 6:30 a.m. to 4:30 p.m.
  • Wed. 6:30 a.m. to 4:30 p.m.
  • Thu. 6:30 a.m. to 4:30 p.m.
  • Fri. 6:30 a.m. to 4:30 p.m.
  • Sat. 7:30 a.m. to 12:00 p.m.
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

The registered nurses on our Nurse Advice Line provide you and your family with helpful medical advice and free, confidential answers to many of your health care questions. Call anytime. We’re here 24 hours a day, 7 days a week. In addition, our nurses can:

  • Help you manage many of your basic health care needs
  • Answer questions about your current medications or medical condition
  • Discuss your health care concerns and help you decide the best way to handle them
  • Offer improved access to VA services

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) and dizziness—also speech, language, voice or swallowing disorders.

Contact information

Hours

  • Mon. 6:30 a.m. to 4:30 p.m.
  • Tue. 6:30 a.m. to 4:30 p.m.
  • Wed. 6:30 a.m. to 4:30 p.m.
  • Thu. 6:30 a.m. to 4:30 p.m.
  • Fri. 6:30 a.m. to 4:30 p.m.
  • Sat. 7:30 a.m. to 12:00 p.m.
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:

 

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Evaluation, programming, and management of cochlear implants and bone-anchored implants
  • Evaluation and treatment for auditory processing disorder
  • Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)

Learn more about VA hearing aids

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Contact information

Hours

  • Mon. 6:30 a.m. to 4:30 p.m.
  • Tue. 6:30 a.m. to 4:30 p.m.
  • Wed. 6:30 a.m. to 4:30 p.m.
  • Thu. 6:30 a.m. to 4:30 p.m.
  • Fri. 6:30 a.m. to 4:30 p.m.
  • Sat. 7:30 a.m. to 12:00 p.m.
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

My HealtheVet coordinator

Your My HealtheVet coordinator can help you start using the VA online portal to manage your appointments and records, refill prescriptions, view your lab and test results and communicate with your health care team.

Contact information

Hours

  • Mon. 6:30 a.m. to 4:30 p.m.
  • Tue. 6:30 a.m. to 4:30 p.m.
  • Wed. 6:30 a.m. to 4:30 p.m.
  • Thu. 6:30 a.m. to 4:30 p.m.
  • Fri. 6:30 a.m. to 4:30 p.m.
  • Sat. 7:30 a.m. to 12:00 p.m.
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:

  • Ask questions and exchange secure online messages with your VA health care team
  • Check your lab and test results
  • Refill your prescriptions, track delivery, and view a list of your medications
  • Keep track of your VA medical appointments and get email reminders
  • View, download, or print a copy of your VA medical records
  • Enter or update your personal information

Learn more and register for My HealtheVet

Nutrition, food, and dietary care

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Contact information

Hours

  • Mon. 6:30 a.m. to 4:30 p.m.
  • Tue. 6:30 a.m. to 4:30 p.m.
  • Wed. 6:30 a.m. to 4:30 p.m.
  • Thu. 6:30 a.m. to 4:30 p.m.
  • Fri. 6:30 a.m. to 4:30 p.m.
  • Sat. 7:30 a.m. to 12:00 p.m.
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes (including gestational diabetes)
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Contact information

Hours

  • Mon. 6:30 a.m. to 4:30 p.m.
  • Tue. 6:30 a.m. to 4:30 p.m.
  • Wed. 6:30 a.m. to 4:30 p.m.
  • Thu. 6:30 a.m. to 4:30 p.m.
  • Fri. 6:30 a.m. to 4:30 p.m.
  • Sat. 7:30 a.m. to 12:00 p.m.
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

 

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Contact information

Hours

  • Mon. 6:30 a.m. to 4:30 p.m.
  • Tue. 6:30 a.m. to 4:30 p.m.
  • Wed. 6:30 a.m. to 4:30 p.m.
  • Thu. 6:30 a.m. to 4:30 p.m.
  • Fri. 6:30 a.m. to 4:30 p.m.
  • Sat. 7:30 a.m. to 12:00 p.m.
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

 

  • Labs and blood work
  • Mental health care
  • Womens health care
  • Radiology
  • Social services
  • Telehealth

Psychology

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments and medications when needed.

Contact information

Hours

  • Mon. 6:30 a.m. to 4:30 p.m.
  • Tue. 6:30 a.m. to 4:30 p.m.
  • Wed. 6:30 a.m. to 4:30 p.m.
  • Thu. 6:30 a.m. to 4:30 p.m.
  • Fri. 6:30 a.m. to 4:30 p.m.
  • Sat. 7:30 a.m. to 12:00 p.m.
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our psychology teams offer consultation, evaluation, and treatment to help with a range of mental and behavioral health problems like:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
  • Addictive behaviors and substance abuse
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
  • Emotional issues like anger management and relationship challenges
  • Confused thinking, memory problems, and invasive thoughts or ideas
  • Aggressive or self-harming behaviors

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Contact information

Hours

  • Mon. 6:30 a.m. to 4:30 p.m.
  • Tue. 6:30 a.m. to 4:30 p.m.
  • Wed. 6:30 a.m. to 4:30 p.m.
  • Thu. 6:30 a.m. to 4:30 p.m.
  • Fri. 6:30 a.m. to 4:30 p.m.
  • Sat. 7:30 a.m. to 12:00 p.m.
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

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