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Patient advocates

The patient advocates at VA Tennessee Valley Healthcare System are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Connect with a patient advocate

Patient Advocate Office

Gino Nevins, Patient Representative Supervisor (Murfreesboro)

Christi Johnson-Peoples, Patient Representative Supervisor (Nashville)

(615) 873 – 7225

Nashville

Jimmy Davis, Patient Representative

John Bowen, Patient Representative 

(615) 873 – 7225

Robert Taylor, Patient Relations Assistant 

(615) 873 – 7225

Murfreesboro

Alan Harrington, Patient Relations Assistant

John Robinson, Acting Patient Representative

Taneka Crawford, Patient Representative 

 

Craig Kitt, Patient Representative 

(615) 225 – 2560

Brittney Jones, Patient Relations Assistant 

Chattanooga

Casey Willett, Patient Representative 

 (423) 893–6500 Extension 27084

Clarksville

Andrew "Andy" Richart, Patient Representative

Care we provide at VA Tennessee Valley health care

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights