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Patient advocates

The patient advocates at VA Tennessee Valley Healthcare System are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Connect with a patient advocate

Patient Advocate Office

Rory Thompson, Supervisory Patient Representative 

Gino Nevins, Lead Patient Representative 


Andrew Richart, Patient Representative (Clarksville Outpatient Clinic)

(931) 645 – 3552 Extension 64413         

Christi Johnson-Peoples, Patient Representative 

 (615) 873 – 7225

Jimmy Davis, Patient Representative 

(615) 873 – 7225

John Bowen, Patient Representative 

(615) 873 – 7225

Robert Taylor, Patient Relations Assistant 

(615) 873 – 7225


Taneka Crawford, Patient Representative 


Terrance Thompson, Patient Representative 

 (615) 225 – 2560

Craig Kitt, Patient Representative 

(615) 225 – 2560

Casey Willett, Patient Representative 

 (423) 893 – 6500 Extension 27084

Allan Harrington, Patient Relations Assistant 

 (615) 225 – 2560

Brittney Jones, Patient Relations Assistant 


Tracy Thomas, Patient Advocate


Andrew "Andy" Richart, Patient Advocate

Care we provide at VA Tennessee Valley health care

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights