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A Lifetime of Service: TVHS Volunteer Awarded President’s Volunteer Service Award

Veteran William Pinkleton receives President's Volunteer Service Award certificate.
By Bailey Breving, Public Affairs Specialist (TCF Trainee)

In the heart of Nashville, Tennessee, there exists a remarkable volunteer at VA Tennessee Valley Healthcare System (TVHS) whose dedication has recently earned him the prestigious President’s Volunteer Service Award.

William Pinkleton, a Vietnam Veteran with more than 15 years of service, embodies the spirit of selfless commitment to his fellow Veterans.

Pinkleton's journey into volunteering began in 2008, a few months after his retirement from the U.S. Air Force. His motivation was deeply rooted in his Veteran status, and he chose to contribute his time and skills at the TVHS Business Office. Over the years, he became an integral part of the TVHS team. Stationed at the information desk, where he directed Veterans and family members, he provided assistance with various business office functions, and offered crucial information to those seeking guidance.

Reflecting on his service, Pinkleton shared, "Being a Veteran myself, I felt a deep desire to volunteer at the VA hospital in Nashville." 

His commitment to service, shaped by his military background, has made him not just a volunteer but a cornerstone of support for the Veteran community.

One of the defining moments of Pinkleton's volunteer experience occurred when a distressed Veteran approached him at the front desk. The Veteran, accompanied by his ailing father, was unsure of his next move to get his father immediate medical attention. Pinkleton swiftly facilitated the transfer of records to Nashville on a temporary basis, ensuring the Veteran's father received the urgent care he needed. Months later, the same Veteran returned, expressing gratitude for the support during his hour of need.

"If I can help them in some small way, it will have been a GOOD DAY!" said Pinkleton, and his words encapsulate the essence of his service. 

Tom Gallagher, TVHS Chief of Center for Development and Civic Engagement, acknowledged Pinkleton's crucial role in providing the best care possible. 

"Pinkleton's ability to calmly and professionally assist Veterans and their caregivers provides a very positive impact on the Veterans and caregiver’s experience,” said Gallagher.

The President’s Volunteer Service Award, presented by AmeriCorps and Points of Light, two non-profit organizations focused on bridging volunteers with organizations, was awarded to Pinkleton for his outstanding service. This prestigious accolade is divided into categories based on hours of service. For adults age 26 and above, volunteers can achieve the following awards: Bronze (100–249 hours), Silver (250–499 hours), Gold (500+ hours), and Lifetime Achievement (4,000+ hours). 

Pinkleton was nominated for the Lifetime Achievement by members of the TVHS Center for Development and Civic Engagement for surpassing the eligibility criteria by completing an impressive 4,319 hours of volunteer time.

"Pinkleton's unwavering commitment to providing his time and talents to serve Veteran patients makes him more than deserving of this esteemed award,” said Gallagher.

As Pinkleton looks ahead, there are no plans to slow down. His commitment to volunteering is not just a duty, it's a calling. In a world where selfless service is often the unsung hero, Pinkleton stands as a beacon of compassion, exemplifying the transformative power of lending a helping hand. His story is not just one of personal commitment but a testament to the profound impact that a dedicated volunteer can have on the well-being of those who have served our nation. 

Consider volunteering your time and skills to support Veterans and their families. Contact Thomas.Gallagher3@va.gov to inquire about volunteer opportunities. Your commitment, no matter how small, can create a positive impact and contribute to the well-being of those who have served the nation.