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Mission and vision

Our mission is at the Jonathan M. Wainwright VA Medical Center is to provide our patients with the highest quality of care in an environment that is safe. We do this by focusing on continuous process improvement and by supporting a culture of safety.

Our mission

To honor America's Veterans by providing exceptional care that improves their health and well-being. We are proud to serve ALL Veterans who served.

Our vision

To be a patient-centered integrated health care organization for veterans providing excellent health care, research and education; an organization where people choose to work; an active community partner and a back-up for national emergencies.

Core values

The Department of Veterans Affairs ' core values and characteristics apply across the entire VA system. They define “who we are” and also how we differ from other organizations. those core values are:  

Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE”).

They help define our culture and underscore our commitment to Veterans, what we stand for and help guide the execution of our mission, shape our strategy, and influence resource allocation and other key decisions made within VA.

Our core characteristics are: Trustworthy, Accessible, Quality, Innovative, Agile and Integrated.

Who we serve

We provide health care services at seven locations in southwestern Washington, northeastern Oregon and western Idaho. Facilities include our Jonathan M. Wainwright VA facility in Walla Walla, four community-based outpatient clinics located in Richland and Union Gap, WA; La Grande, OR and Lewiston, ID We also have two tele-health outreach clinics located in Boardman and Enterprise OR.