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Learn what the PACT Act means for your VA benefits

Contact us

Find phone numbers and contact information at VA West Palm Beach Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA West Palm Beach health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA West Palm Beach health care.

Mailing address

West Palm Beach VA Medical Center
7305 N Military Trail
West Palm Beach, FL 33410

Main phone numbers

Local: 561-422-8262
Toll-free: 800-972-8262

To use TeleType for the Deaf (TTY) services:  dial 711

 

Advance Care Planning
Advance Directives and Advance Care Planning for enrolled Veterans.
561-422-8665

Audiology and Speech Pathology
561-422-5498

Blind Rehabilitation
The West Palm Beach VA Healthcare System Blind Rehabilitation program.
561-422-8426

COVID-19 Testing
Information on COVID-19 testing.
877-741-3400
561-422-5220

Chapel
The West Palm Beach VA Healthcare System has a multi-faith group of Chaplains who provide spiritual care and services.
561-422-5661

Community Care Program
The Department of Veterans Affairs goal is to deliver community care through a consolidated program that is easy to understand and meets the needs of Veterans.
561-422-5777

Community Living Center
Geriatric and Extended Care Service for the West Palm Beach VA Healthcare System.
561-422-6697

Decedent Affairs
Provides pre-death or post-death guidance for Veterans and their families.
561-422-5436

Dental Services
Dental Service for the West Palm Beach VA Healthcare System.
561-422-5675

Domiciliary Residential Treatment Program
The Domiciliary is a structured therapeutic program for eligible Veterans requiring a structure and support residential treatment environment.
561-422-8262 Ext. 1216 or 1234

Fisher House
Fisher House for the West Palm Beach VA Healthcare System
561-422-5554 or 561-422-8277

 

Geriatric and Extended Care Service
Geriatric and Extended Care Service for the West Palm Beach VA Healthcare System.
561-422-6697

Hospice and Palliative Care Program
The Hospice and Palliative Care Program offers comprehensive care for Veterans diagnosed with serious illness.
561-422-6953

Intimate Partner Violence Assistance Program
This program is committed to helping Veterans, their partners, and VA staff who are impacted by Intimate Partner Violence.
561-422-1258

Medical Foster Home Care
West Palm Beach VA Healthcare System Medical Foster Home Care program information.
561-422-1239

Medicine Service
West Palm Beach VA Healthcare System Medicine Service information.
561-422-1388

Mental Health
Provides evaluation and treatment for psychiatric and psychological disorders, particularly depression, PTSD, substance abuse, anxiety disorder and memory disorders.

Military Sexual Trauma
Military Sexual Trauma, MST, refers to sexual assault or sexual harassment that occurred while the Veteran was in the military.
561-422-8262 Ext. 6844

Minority Veterans Program
West Palm Beach VA Healthcare System Minority Veterans Program information.
561-422-5890

Nutrition and Food Service
West Palm Beach VA Healthcare System's Nutrition and Food Services.
561-422-6267 or 561-422-6587

PTSD Clinic
Provides evaluation and treatment for psychiatric and psychological disorders, particularly depression, PTSD, substance abuse, anxiety disorder and memory disorders.
561-422-8234

Pharmacy
West Palm Beach VA Healthcare System's Pharmacy Service information.
866-383-9036 or 800-317-8387

Physical Medicine & Rehabilitation
West Palm Beach VA Healthcare System's Physical Medicine & Rehabilitation information.
561-422-5732

Primary Care
West Palm Beach VA Healthcare System's Primary Care information.
561-422-6838 or 866-383-9036

Primary Care Behavioral Health (PCBH)
Primary Care Behavioral Health for the West Palm Beach VA Healthcare System.
988

Recreation Therapy Service
West Palm Beach VA Healthcare System's Recreation Therapy.
561-422-8283

Social Work
West Palm Beach VA Healthcare System's Social Work Services and information.
561-422-6846

Substance Abuse Clinic
Provides evaluation and treatment for psychiatric and psychological disorders, particularly depression, PTSD, substance abuse, anxiety disorder and memory disorders.
561-422-8234

Surgery
West Palm Beach VA Healthcare System's Surgery Service information.
561-422-7341

VA Connect
West Palm Beach VA Healthcare System's Primary Care information.
561-422-6838 or 866-383-9036

Whole Health Program
The whole health model is a holistic look at the many areas of life that can affect veterans health.
561-422-7282

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA West Palm Beach Healthcare System.

Phone: 561-422-8607
Email: VHAWPBPAOMAIL@va.gov.

After hours or on weekends, call the operator at 800-972-8262 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA West Palm Beach

Email: VHAWPBFOIAOfficers@va.gov
Fax: 561-422-1248
Mail:

West Palm Beach VA Medical Center
Business Office
Release of Information
7305 N. Military Trail
West Palm Beach, FL 33410

For questions about your request to VA West Palm Beach

Phone: 561-422-6681

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at vhawpbwebmaster.va.gov.

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018