Situation updates and information
Tropical Storm Nicole
Your safety is our top priority. We have officially initiated our Emergency Response team in preparation of Tropical Storm Nicole. Based on the storm’s projected path and out of an abundance of caution, at this our health care services are to follow in the coming days:
- Nov. 8: Normal operations across the healthcare system.
- Nov. 9: We encourage Veterans to request changing their appointments scheduled in the afternoon time to morning hours or transfer to a virtual modality, such as VA Video Connect.
- Nov. 10: The medical center and surrounding Community Based Outpatient Clinics are scheduled to be closed and all appointments are to be rescheduled/cancelled.
Please keep in mind, the closure status does not apply to the Emergency Department located at our medical center and will remain open 24/7. Veterans experiencing a medical or mental health emergency are advised to dial 9-1-1 or visit the nearest open emergency room. For non-emergent matters it is recommended to contact the 24/7 VISN 8 Clinical Contact Center at 1-877-741-3400 for virtual care and support.
More updates are to follow. We appreciate your understanding and hope you and your loved ones remain safe! For the latest WPBVAHCS status updates, visit https://www.va.gov/west-palm-beach-health-care/operating-status/#emergency-information.
Veterans crisis line: 988, select 1
24-hour nurse: 877-741-3400
Change your appointment: 561-422-6838
Media inquiries: 561-422-8607
National Veterans helpline: 800-507-4571
Patient locator: Not available
Pharmacy refill:866-383-9036, select 2
Staff locator: Not available
Telephone care: 877-741-3400