Batavia VA Medical Center
Our main campus provides primary care and specialty health services, including low vision and blind rehabilitation, eye health and vision care (ophthalmology and optometry), treatment for post-traumatic stress disorder (PTSD), foot care (podiatry), physical and occupational therapy, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at Batavia VA Medical Center.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 7:30 a.m. to 4:30 p.m.
- Tue: 7:30 a.m. to 4:30 p.m.
- Wed: 7:30 a.m. to 6:30 p.m.
- Thu: 7:30 a.m. to 4:30 p.m.
- Fri: 7:30 a.m. to 4:30 p.m.
- Sat: 8:00 a.m. to 4:30 p.m.
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Van services for Veterans
DAV vans
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Non-DAV van services
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your county
Shuttle service at
Coming soon!
Local transportation services
Coming soon!
Other services
Coming soon!
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Other services at VA Western New York health care
Health services offered here
Select a topic to learn more.
Advice nurse
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
The registered nurses on our Nurse Advice Line provide you and your family with helpful medical advice and free, confidential answers to many of your health care questions. Call anytime. We’re here 24 hours a day, 7 days a week. In addition, our nurses can:
- Help you manage many of your basic health care needs
- Answer questions about your current medications or medical condition
- Discuss your health care concerns and help you decide the best way to handle them
- Offer improved access to VA services
Audiology and speech
Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:
- Hearing and balance evaluations
- Selection, management, and repair of hearing aids and assistive listening device assessments
- Evaluation, programming, and management of cochlear implants and bone-anchored implants
- Evaluation and treatment for auditory processing disorder
- Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)
Blind and low vision rehabilitation
Common conditions: macular degeneration, diabetic eye disease, glaucoma, corneal diseases, retinitis pigmentosa, uveitis, stroke, injury-related vision loss
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our low vision outpatient clinic can assess your needs and provide a rehab plan tailored to your personal goals. Our team of specialists and social workers will work with you to find the right aids and services. Our clinic services include:
- Comprehensive eye exams
- Visual skills assessments
- Guidance on how to develop visual motor and perceptual skills
- Training to help you manage daily activities with your vision loss
Cardiology
Common conditions: heart disease, high blood pressure, heart rhythm disorders, angina, vascular diseases
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We perform noninvasive and minimally invasive tests and procedures that check, support, and improve your heart health. We’ll work with you to develop a personalized treatment plan and treat you with the most effective medications. Our services include:
- Evaluating you for coronary heart disease, heart-valve disease, and heart defects
- Determining how well blood flows through your heart vessels or find the cause of your heart failure
- Treating your heart vessels with nonsurgical or minimally invasive operations that open and support them through balloon angioplasty or stent placement
- Noninvasively monitoring you for changes in heart rhythm, using electrocardiograms (EKGs or ECGs), portable Holt monitors, or ultrasound
- Performing surgical treatments like pacemaker implants or cardiac catheterization (inserting a long, thin tube into an artery or vein)
Dental/oral surgery
Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures
Appointments
Main Phone
Main Phone
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
If you’re eligible for VA dental care, we offer a full range of quality dental services like:
- Routine exams and teeth cleaning
- Restorative procedures, including fillings and crowns
- Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
- Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
- Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
- Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness
Dermatology
Common conditions: psoriasis, eczema, skin cancer, acne, rosacea, allergic skin diseases, ulcers
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We provide care for many medical and surgical skin conditions. Our dermatology services include:
- Medically necessary treatments for skin conditions like skin cancer and rashes
- Specialized treatments for acute (short-term) and chronic (long-lasting) skin conditions, like psoriasis, eczema, warts, and fungal illnesses
- Evaluation, biopsy, and treatment of cancerous or pre-cancerous skin conditions, like abnormal moles and lesions.
- Referrals for complex conditions
- Teledermatology (a telehealth resource), which gives patients quick access to expert opinions
Geriatrics
Common conditions: memory problems, sleep problems, falls, bone loss, weight loss
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We assess your situation and condition to decide which outpatient geriatric services are right for you or a senior Veteran in your care, and then we coordinate your care. Our team of specialists provides geriatric services that include:
- Medicine and nursing
- Psychology, psychiatry, and social work
- Physical and occupational therapy
Laboratory and pathology
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:
- Study of blood, urine, and other bodily fluids for illness management
- Testing for infectious diseases
- Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
- Autopsy services
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
Nutrition, food, and dietary care
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:
- Cardiovascular and heart health
- Chronic kidney disease
- Diabetes (including gestational diabetes)
- Eating disorders and digestive health
- Pregnancy and postpartum nutrition
- Weight management
Ophthalmology
Common conditions: cataracts, glaucoma, macular degeneration, diabetic eye disease
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We offer comprehensive evaluation, diagnosis, and treatment for eye-related illnesses, injuries, and other issues. Our ophthalmology services include:
- Medical care for glaucoma, eye infections, and other conditions
- Surgery for cataracts, traumatic eye injuries, and other problems
- Treatment for eye conditions related to illnesses like diabetes or arthritis
- Plastic surgery to repair droopy eyelids, clear blocked tear ducts, and perform eyelid and facial reconstruction (oculoplastics)
Optometry
Common conditions: vision exams, prescription eyeglasses, contact lenses
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our optometrists provide many eye-related services and treatments like:
- Vision services and eye exams
- Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
- Low-vision services for conditions like macular degeneration that can’t be corrected by glasses, surgery, or medication
- Special eye exams for diabetic patients
PTSD care
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:
- Psychiatric and psychological counseling
- Services for Veterans who are homeless
- Treatment for addictive disorders
- Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)
Pharmacy
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:
- Pick up new prescriptions in person
- Refill prescriptions online and by phone or mail
- Safely dispose of medicines
Physical medicine and rehabilitation
Common conditions: pain, stroke, brain injury, neuromuscular disorders, musculoskeletal problems, sports injuries, spinal cord injuries
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our physical medicine and rehabilitation doctors and therapists focus on whole-body health. They can help you manage your pain, increase your independence, and improve your quality of life with services like:
- Personalized therapy for your rehabilitation
- Medication, stretching, and massage for short-term pain relief
- Strengthening exercises and movement therapy to increase fitness and prevent future pain
- Recreation therapy to create coping and social skills
- Occupational therapy to improve coordination and balance, and help you manage life skills and everyday activities
- Assessment and treatment of speech, language, and swallowing disorders
Physical therapy, occupational therapy and kinesiotherapy
Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:
- Pain relief and joint mobilization
- Movement and exercise therapies to improve your strength, endurance, balance, and coordination
- Mobility assessment and training with wheelchairs, scooters, and walking devices
- Life skills training and activities to help you maintain the highest level of independence and functionality
- Aquatic therapy to manage chronic pain
- Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions
Podiatry
Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin conditions, nail conditions
Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatry services include:
- Arthritis care for inflamed, swollen, or damaged joints
- Foot and ankle fracture treatment; repair of cartilage, torn tendons and ligaments
- Injections to reduce pain and swelling
- Joint arthroplasty (surgical repair or reconstruction) and replacement
- Minimally invasive surgery and post-surgical rehabilitation
- Foot health maintenance procedures (bunion removal, resurfacing, and nail trimming)
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:
- Labs and blood work
- Mental health care
- Women's health care
- Radiology
- Social services
- Telehealth
Recreation and creative arts therapy
We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Recreation Therapy programs at VA Western NY Healthcare System incorporate individualized interventions that are specifically designed to promote and reinforce healthy leisure lifestyle behaviors to maintain or improve overall well-being. Recreation Therapy staff at VA WNYHS work with Veterans in many locations, including Community Living Centers, Inpatient Behavioral Health, Psycho-Social Rehabilitation Recovery Center, Substance Abuse Rehabilitation Recovery Program, Telehealth settings, and Outpatient programming.
Rehabilitation and extended care
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We provide long-term care to help you and your family when you’re dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:
- 24/7 nursing and medical care
- Physical therapy
- Help with daily tasks like bathing, dressing, making meals, and taking medicine
- Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
- Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
- To learn more about the different types of extended care that VA provides, see our guide to long-term services and support.
Telehealth
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:
- Mental health
- Retinal care (eye)
- Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
- Dermatology
- Rehabilitation
- Primary care