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Operating status

VA Western New York health care facility operating statuses and emergency information.

Facility operating statuses

Buffalo VA Medical Center
Limited services and hours
Due to the COVID-19 global pandemic, VA Western New York Healthcare System and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Batavia VA Medical Center
Limited services and hours
Due to the COVID-19 global pandemic, VA Western New York Healthcare System and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Buffalo VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

Dunkirk VA Clinic
Limited services and hours
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Jamestown VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, VA Western New York Healthcare System and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Lockport VA Clinic
Normal services and hours
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Niagara Falls VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, VA Western New York Healthcare System and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Olean VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, VA Western New York Healthcare System and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Packard VA Clinic
Normal services and hours
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Springville VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, VA Western New York Healthcare System and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

West Seneca VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, VA Western New York Healthcare System and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 988, select 1

24-hour nurse: 888-838-7890

Change your appointment:

Media inquiries: 716-512-9338

National Veterans Helpline: 800-507-4571

Patient locator: 716-834-9200 or 800-532-8387

Pharmacy refill: 716-862-8652

Staff locator: 866-233-0152

Telephone care: 888-838-7890