Operating status
Facility operating statuses
- Buffalo VA Medical Center
-
Normal services and hours
low
- Batavia VA Medical Center
-
Limited services and hoursDue to the COVID-19 global pandemic, VA Western New York Healthcare System and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
- Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
- Your care partner is welcome (no other visitors).
- Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website
Check on Mondays for each facility’s latest guidelines.
- Buffalo VA Clinic
-
Normal services and hours
- Everyone must wear a mask and practice physical distancing.
- We may screen you for COVID-19 symptoms at the entrance.
- Approved visitors only. Ask your care team who can visit.
- Ask your team about phone or video appointment options.
Check on Mondays for each facility’s latest guidelines.
- Dunkirk VA Clinic
-
Normal services and hours
- Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
- Your care partner is welcome (no other visitors).
- Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website
Check on Mondays for each facility’s latest guidelines.
- Jamestown VA Clinic
-
Limited services and hoursDue to the COVID-19 global pandemic, VA Western New York Healthcare System and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
- Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
- Your care partner is welcome (no other visitors).
- Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website
Check on Mondays for each facility’s latest guidelines.
- Lockport VA Clinic
-
Normal services and hours
- Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
- Your care partner is welcome (no other visitors).
- Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website
Check on Mondays for each facility’s latest guidelines.
- Niagara Falls VA Clinic
-
Limited services and hoursDue to the COVID-19 global pandemic, VA Western New York Healthcare System and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
- Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
- Your care partner is welcome (no other visitors).
- Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website
Check on Mondays for each facility’s latest guidelines.
- Olean VA Clinic
-
Limited services and hoursDue to the COVID-19 global pandemic, VA Western New York Healthcare System and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
- Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
- Your care partner is welcome (no other visitors).
- Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website
Check on Mondays for each facility’s latest guidelines.
- Packard VA Clinic
-
Normal services and hours
- Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
- Your care partner is welcome (no other visitors).
- Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website
Check on Mondays for each facility’s latest guidelines.
- Springville VA Clinic
-
Limited services and hoursDue to the COVID-19 global pandemic, VA Western New York Healthcare System and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
- Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
- Your care partner is welcome (no other visitors).
- Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website
Check on Mondays for each facility’s latest guidelines.
- West Seneca VA Clinic
-
Limited services and hoursDue to the COVID-19 global pandemic, VA Western New York Healthcare System and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
- Everyone must wear a mask in most areas where Veterans are present. Check for signs when you arrive so you know what’s required.
- Your care partner is welcome (no other visitors).
- Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website
Check on Mondays for each facility’s latest guidelines.
Emergency information
Patient resources
Emergency: 911
Veterans Crisis Line: 988, select 1
24-hour nurse: 888-838-7890
Change your appointment:
- Primary care: 866-884-8567
- Medical clinics: 716-862-8892
- Surgical clinics: 716-862-8883
- Behavioral health clinics: 716-862-3117
Media inquiries: 716-512-9338
National Veterans Helpline: 800-507-4571
Patient locator: 716-834-9200 or 800-532-8387
Pharmacy refill: 716-862-8652
Staff locator: 866-233-0152
Telephone care: 888-838-7890