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Contact us

Find phone numbers and contact information at VA White River Junction Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA White River Junction health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.


Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA White River Junction health care.

Mailing address

White River Junction VA Medical Center
163 Veterans Drive
White River Junction, VT 05001

Main phone numbers

Local: 802-295-9363

To use TeleType (TTY) services: dial 711.

A – F



White River Junction VAMC


White River Junction VAMC


White River Junction, Mountains Bldg, floor 3, reception H
Burlington Lakeside CBOC
Brattleboro CBOC



White River Junction VAMC

Business Office

Mountains bldg ground floor


COVID-19 Vaccines

White River Junction VA Medical Center, Vermont


Building 8, Basement

Caregiver Program

White River Junction VAMC

Clinical Engineering

White River Junction VA


Domestic/Intimate Partner Violence Program

White River Junction VA Medical Center
163 Veterans Drive
White River Junction, VT


Ear, Nose, and Throat

Mountains bldg, 3rd floor, Reception H


Ambulatory Care building, ground floor


Facilities Management

White River Junction VAMC

G – M


Geriatrics and Extended Care

Patriot bldg, Floor 2, Room 217


Home Based Primary Care

White River Junction VA

Homeless Veterans

White River Junction VAMC


Lesbian, Gay, Bisexual, and Transgender Veterans

White River Junction VA Medical Center


Mental Health

Lakes building, floor 1, reception A
Check in for Desk 60 is 1st Floor, room 132

866-OUR-VETS Ext. Toll-free

N – Z


Nursing Service

building 28, Floor 2, room 201

Nutrition and Food Service

Building 1, Second Floor, Room 236


Office of Community Care

White River Junction


Pathology and Laboratory Medicine Service

Mountains Bldg, 1st floor

Patient Representative

Bldg. 39 Rm. 100H


White River Junction

Police Service

Granite bldg, floor 1, reception G

Public Affairs

White River Junction VAMC


Returning Service Members

White River Junction VAMC



Birches bldg, ground floor, room 10

To request transportation, eligible Veterans can call or email

You may call or x4287 to leave a voicemail


Voluntary Service Office

Building 31, Ground floor



Women Veterans

White River Junction VAMC

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Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA White River Junction Healthcare System.

Phone: 802-295-9363, ext. 5880

After hours or on weekends, call the operator at 802-295-9363, and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA White River Junction Healthcare System

Email: Coming soon!

White River Junction VA Medical Center
Release of Information
215 North Main Street
White River Junction, VT 05009

For questions about your request to VA White River Junction Healthcare System

Phone: 802-296-6408

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at Coming soon!

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online:
Phone: 800-994-6610

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018