Contact us
Find phone numbers and contact information at VA White River Junction Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA White River Junction health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Pharmacy
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA White River Junction health care.
Mailing address
White River Junction VA Medical Center
163 Veterans Drive
White River Junction, VT 05001
Main phone numbers
Local: 802-295-9363
Toll-free:866-687-8387
To use TeleType (TTY) services: dial 711.
A – F
A
Admissions
White River Junction VAMC
Appointments
White River Junction VAMC
Audiology
White River Junction, Mountains Bldg, floor 3, reception H
Burlington Lakeside CBOC
Brattleboro CBOC
B
Billing
White River Junction VAMC
Business Office
Mountains bldg ground floor
C
COVID-19 Vaccines
White River Junction VA Medical Center, Vermont
Canteen
Building 8, Basement
Caregiver Program
White River Junction VAMC
Clinical Engineering
White River Junction VA
D
Domestic/Intimate Partner Violence Program
White River Junction VA Medical Center
163 Veterans Drive
White River Junction, VT
E
Ear, Nose, and Throat
Mountains bldg, 3rd floor, Reception H
Eligibility
Ambulatory Care building, ground floor
F
Facilities Management
White River Junction VAMC
G – M
G
Geriatrics and Extended Care
Patriot bldg, Floor 2, Room 217
H
Home Based Primary Care
White River Junction VA
Homeless Veterans
White River Junction VAMC
Lesbian, Gay, Bisexual, and Transgender Veterans
White River Junction VA Medical Center
M
Mental Health
Lakes building, floor 1, reception A
Check in for Desk 60 is 1st Floor, room 132
866-OUR-VETS Ext. Toll-free
N – Z
N
Nursing Service
building 28, Floor 2, room 201
Nutrition and Food Service
Building 1, Second Floor, Room 236
O
Office of Community Care
White River Junction
P
Pathology and Laboratory Medicine Service
Mountains Bldg, 1st floor
Patient Representative
Bldg. 39 Rm. 100H
Pharmacy
White River Junction
Police Service
Granite bldg, floor 1, reception G
Public Affairs
White River Junction VAMC
R
Returning Service Members
White River Junction VAMC
T
Transportation
Birches bldg, ground floor, room 10
To request transportation, eligible Veterans can call
You may call
V
Voluntary Service Office
Building 31, Ground floor
W
Women Veterans
White River Junction VAMC
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA White River Junction Healthcare System.
Phone: 802-295-9363, ext. 5880
Email: vhawrjpao@va.gov
After hours or on weekends, call the operator at 802-295-9363, and ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
Requesting records maintained by VA White River Junction Healthcare System
Email: vhawrjfoia@va.gov
Mail:
White River Junction VA Medical Center
Release of Information
215 North Main Street
White River Junction, VT 05009
For questions about your request to VA White River Junction Healthcare System
Phone: 802-296-6408
Additional FOIA request information
Review VA’s requirements for a FOIA request, including sample requests.
See the VA FOIA Library, which publishes commonly requested records.
If you don’t know where the records you are requesting are maintained, submit your request to vacofoiaservice@va.gov instead of VA White River Junction.
Report an issue
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Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Phone: 800-488-8244
Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax:
Email: complaint@jointcommission.org
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018