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Find phone numbers and contact information at VA White River Junction Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA White River Junction health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA White River Junction health care.

Mailing address

White River Junction VA Medical Center
163 Veterans Drive
White River Junction, VT 05001

Main phone numbers

Local: 802-295-9363
Toll-free:866-687-8387

To use TeleType (TTY) services: dial 711.

A

Admissions

White River Junction VAMC

802-296-5110

Appointments

White River Junction VAMC

802-291-6222

Audiology

White River Junction, Mountains Bldg, floor 3, reception H
Burlington Lakeside CBOC
Brattleboro CBOC

802-295-9363 Ext. 5247
802-295-9363 Ext. 5747

B

Billing

White River Junction VAMC

802-295-9363 Ext. 5032
802-295-9363 Ext. 5690

Business Office

Mountains bldg ground floor

802-296-5141

C

COVID-19 Vaccines

White River Junction VA Medical Center, Vermont

802-296-5151

Canteen

Building 8, Basement

802-295-9363

Caregiver Program

White River Junction VAMC

802-295-9363 Ext. 5364
802-295-9363 Ext. 5269

Clinical Engineering

White River Junction VA

802-295-9363 Ext. 5735

D

Domestic/Intimate Partner Violence Program

White River Junction VA Medical Center
163 Veterans Drive
White River Junction, VT

802-295-9363 Ext. 7037
802-295-9363 Ext. 5542

E

Ear, Nose, and Throat

Mountains bldg, 3rd floor, Reception H

802-295-9363

Eligibility

Ambulatory Care building, ground floor

802-295-9363 Ext. 5118
802-295-9363 Ext. 6281

F

Facilities Management

White River Junction VAMC

802-296-5980

G

Geriatrics and Extended Care

Patriot bldg, Floor 2, Room 217

866-687-8387
802-295-9363 Ext. 5362

H

Home Based Primary Care

White River Junction VA

802-291-6200

Homeless Veterans

White River Junction VAMC

802-295-9363

L

Lesbian, Gay, Bisexual, and Transgender Veterans

White River Junction VA Medical Center

802-295-9363 Ext. 7037

M

Mental Health

Lakes building, floor 1, reception A
Check in for Desk 60 is 1st Floor, room 132

802-295-9363 Ext. 5760
866-OUR-VETS Ext. Toll-free

N

Nursing Service

building 28, Floor 2, room 201

802-296-5127

Nutrition and Food Service

Building 1, Second Floor, Room 236

802-295-9363 Ext. 5457

O

Office of Community Care

White River Junction

802-295-9363 Ext. 6060

P

Pathology and Laboratory Medicine Service

Mountains Bldg, 1st floor

802-295-9363 Ext. 5500

Patient Representative

Bldg. 39 Rm. 100H

802-295-9363 Ext. 6293

Pharmacy

White River Junction

802-291-6222
866-687-8387 Ext. 4721

Police Service

Granite bldg, floor 1, reception G

802-295-9363 Ext. 6361

Public Affairs

White River Junction VAMC

802-296-6393

R

Returning Service Members

White River Junction VAMC

802-295-9363 Ext. 4709

T

Transportation

Birches bldg, ground floor, room 10

800-941-8387
802-296-6490

V

Voluntary Service Office

Building 31, Ground floor

802-295-9363 Ext. 5391/5392

W

Women Veterans

White River Junction VAMC

802-291-6230

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Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA White River Junction Healthcare System.

Phone: 802-295-9363, ext. 5880
Email: vhawrjpao@va.gov

After hours or on weekends, call the operator at 802-295-9363, and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA White River Junction Healthcare System

Email: Coming soon!
Fax: 802-291-6216
Mail:

White River Junction VA Medical Center
Release of Information
215 North Main Street
White River Junction, VT 05009

For questions about your request to VA White River Junction Healthcare System

Phone: 802-296-6408

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at Coming soon!

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018