Contact us
Robert J. Dole VA Medical Center mailing address and phone directory, plus links to frequently used services.
Mailing Address
Robert J. Dole VA Medical Center
5500 E. Kellogg Drive
Wichita, Kansas 67218
Phone Directory
Dole VA Main Phone Number
316-685-2221
Press 1: Pharmacy
Press 2: Make, Change, or Cancel Appointments
Press 2: Contact your Primary Care Team
Press 3: Speak to a Triage Nurse
Press 6: Eligibility
Press 8: Billing
Press 0: Operator
Toll-free
888-878-6881, then press 0.
TeleType (TTY) services
Dial 711
A – F
Ambulatory Care, Medicine, and Surgery Services Unit (formerly Specialty Care)
316-685-2221, Ext. 50836
Audiology
316-685-2221, Ext. 53041
Direct Line: 316-634-3041
Behavioral Health
316-685-2221, Ext. 53621
Direct Line: 316-651-3621
In case of emergencies, dial 911.
Veterans Crisis Line: Dial 988, then press 1.
Billing
316-685-2221, then press 8.
Caregiver Support
316-685-2221, Ext. 57865
Center for Development and Civic Engagement (formerly Volunteer Services)
316-685-2221, Ext. 57937
Chaplaincy
316-685-2221, Ext. 53430
Clinical Triage Contact Center (Open 24/7)
316-685-2221, Ext. 51342
Decedent Affairs
316-685-2221, Ext. 51251
Dodge City Community-Based Outpatient Clinic (CBOC)
Direct: 620-225-7146 Alternate: 888-878-6881, ext. 57450
Domiciliary Substance Use Disorder (DOM-SUD) Treatment Program
316-685-2221, Ext. 51319
Eligibility
316-685-2221, then press 6.
Emergency Department
Call 911
Escort
316-685-2221, Ext. 51059
Eye Clinic
316-685-2221, Ext. 57100
Eyeglass Shop (for filling eyeglass prescriptions)
316-685-2221, Ext. 57111
G – M
Hays Community-Based Outpatient Clinic (CBOC)
Direct: 785-625-3550 Alternate: 888-878-6881, Ext. 41000
Home-Based Primary Care
316-685-2221, Ext. 53636
Homeless Veterans National Call Center
1-877-4AID VET 877-424-3838)
Callers will be connected with a trained operator and linked to the nearest VA homeless program.
Hospital Palliative Care Unit (HPCU)
316-685-2221, Ext. 57869
Hutchinson Community-Based Outpatient Clinic (CBOC)
Direct: 620-728-0923 Alternate: 888-878-6881, ext. 41100
Intensive Care Unit (ICU)
316-685-2221, Ext. 53661
Medical Foster Home
316-617-6818
Military Sexual Trauma (MST)
316-685-2221, Ext. 57897
Direct Line: 316-730-6672
N – Z
Occupational Therapy (OT)
316-634-3040
Parsons Community-Based Outpatient Clinic (CBOC)
Direct: 620-423-3858 Alternate: 888-878-6881, ext. 41060
Pharmacy Prescription Refill Line
316-685-2221, then press 1 for Pharmacy and follow the prompts.
Physical Therapy (PT)
316-685-2221, Ext. 53357
Public Affairs Officer (PAO)
316-685-2221, Ext. 53220
Release of Information (ROI)
(Veterans with last names starting with A-K): 316-685-2221, Ext. 53348
(Veterans with last names starting with L-Z): 316-685-2221, Ext. 53620
Salina Community-Based Outpatient Clinic (CBOC)
Direct: 785-826-1580 Alternate: 888-878-6881, ext. 57502
Transitional Living Center (TLC)
316-685-2221, Ext. 52950
Transportation
316-685-2221, Ext. 58048
Travel Pay
316-685-2221, Ext. 50803
Triage Nurse Line
316-685-2221, Ext. 55765
VA Police
Non-Emergency: 316-685-2221, Ext. 53206
Emergency: 316-685-2221, Ext. 53911
Veterans Crisis Line
Dial 988, then press 1.
Veteran Experience Office
316-685-2221, Ext. 53069
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA Wichita health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Pharmacy
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Media and Press Inquiries
The Public Affairs Office can assist local media with queries, interview requests, and expert information about the Robert J. Dole VA Medical Center.
Phone: 316-685-2221, ext. 53220
After hours or on weekends, call the Main Line at 316-685-2221, press 0, then ask for the administrator on duty (AOD).