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Contact us

Find phone numbers and contact information at VA Wilmington Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Wilmington health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Wilmington health care.

Mailing address

Wilmington VA Medical Center
1601 Kirkwood Highway
Wilmington, DE 19805

Main phone numbers

Local: 302-994-2511
Toll-free: 800-461-8262

To use TeleType for the Deaf (TTY)services: dial 711.

Anticoagulation Management & Education

800-461-8262 Ext. 3601

Audiology

800-461-8262 Ext. 5252

COVID-19 Vaccines

302-633-5200

Cancer Care Coordinator

800-461-8262 Ext. 4702

Care Giver Support Program

800-461-8262 Ext. 4764

Care in the Community (Non-VA Care)

302-633-5353

Chaplain Services

800-461-8262 Ext. 5433 | 4592

Dental Service

800-461-8262 Ext. 5283

Diabetes Education and Management

800-461-8262 Ext. 4630

Emergency Room

800-461-8262  Ext. 5209

Environment Health Registry for Veterans

800-461-8262  Ext. 4190

Eye Clinic

800-461-8262  Ext. 4665

Geriatrics and Extended Care

800-461-8262 Ext. 4679

Geriatrics and Extended Care

800-461-8262 Ext. 4679

Home-Based Primary Care

800-461-8262  Ext. 4434

Medical Foster Home Program

800-461-8262 Ext. 4972

Mental Health

800-461-8262 Ext. 4805

Military Sexual Trauma (MST)

800-461-8262 Ext. 2451

MyHealtheVet

800-461-8262  Ext. 5849

National Veterans Crisis Line

Phone, Online Chat, or Text

800-273-8255 Ext. Press 1

Non-VA Care (Care in the Community)

302-633-5353

Nutrition and Food Services

800-461-8262  Ext. 7778

Oncology

800-461-8262  Ext. 4270

Outreach 

Pharmacy - Prescription Refills

Automated Refill Line

302-633-5484

Police (VA)

302-633-5280

Prosthetics & Sensory Aids Service

800-461-8262 Ext. 5343

Public Affairs

800-461-8262  Ext. 5389

Smoking Cessation Services

800-461-8262 Ext. 4662

Suicide Prevention Coordinator

302-275-5676

800-461-8262 Ext. 4805

Telehealth

800-461-8262 Ext. 5928

Transplant Coordination

800-461-8262  Ext. 4814

Traveling Veteran Program

800-461-8262 Ext. 4488 or 7859

302-383-2181

Weight Management Program (MOVE!)

800-461-8262  Ext. 5595

Women's Health

800-461-8262 Ext. 7600

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Wilmington Health System.

Phone: 302-994-2511, ext. 5389
Email: pao.wilmington@va.gov

After hours or on weekends, call the operator at 800-461-8262 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Wilmington

Fax: 1-844-531-7818
Mail:
Department of Veterans Affairs 
Claim Intake Center 
P.O. Box 4444
Janesville, WI 53547-4444

For questions about your request to VA Wilmington

Phone: 302-994-2511 or 800-461-8262

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email pao.wilmington@va.gov.

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018

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