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Health Insurance

For treatment related to a Veteran’s nonservice-connected condition, VA may bill your health insurance for medical care, supplies, and prescriptions. Health insurance can be through a Veteran or a Veteran’s spouse that is provided by an employer or other non-federal source.

VA can bill a Veterans’ health insurance if medical care is received directly through VA or through a community provider. As a result, Veterans are required to provide information to VA about health insurance coverage, including coverage provided under your spouses’ policies.

You can use a High Deductible Health Plan (HDHP) for medical care and services for nonservice-connected conditions. HDHPs are usually linked to a Health Savings Account (HSA), which can be used to pay VA copayments. VA can bill your insurance company directly or can be reimbursed using a linked Health Reimbursement Account (HRA).

There are significant benefits of having private health insurance:

  • May reduce or eliminate your copayments
  • Does not affect your eligibility for VA care
  • Allows VA to directly bill your insurance company for nonservice-connected care
  • Charges associated with your VA health care may apply toward your annual deductible. (Contact your insurance company for more information.)


  • VA cannot bill Medicare or Medicaid, but may bill Medicare supplemental health insurance for covered services related to nonservice-connected care.
  • VA health care is not considered a health insurance plan.

Contact Us

In Person: Visit the Facility Revenue Office at your local
VA Medical Center.

By Phone: 866-400-1238
Monday – Friday
8 a.m. – 8 p.m. EST.

Customer service representatives have full access to Veteran accounts.

For questions or assistance with eligibility or enrollment, please visit the VA Eligibility website.

Veteran Eligibility website

For more information about health insurance, visit the VA Health Care and Other Insurance website.

VA Health Care and Other Insurance