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Amarillo Vet Center

We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.

Locations and contact information

Main Location

3414 Olsen Boulevard
Suite E
Amarillo, TX 79109

Direct line

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 6:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Our entrance faces north, but this is facing west from our parking lot.

Other locations

Vet Centers are community based to be more accessible in areas where you live.

View more Amarillo Vet Center locations

We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.

Need help after hours?

Our call center is available 24/7. Call us anytime at 877-927-8387.

Prepare for your visit

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Walk ins welcome; however, appointments preferred during COVID-19. Please call 806-354-9779 to schedule an appointment.

You do not need to be registered for VA health care, or have a VA service-connected disability to participate in Vet Center services.  On your first visit, we will look for one or more of the following:

  • Discharge documents (such as a DD214)
  • Deployment orders
  • Other documents that show qualifying military service

Request your military service records online.

If you don’t have these documents on-hand, come in and we can work with you to establish your eligibility and answer any questions you might have.

We are located across the street from the KGNC building, next to Broome Optical on Olsen Boulevard. We're on the north side of the road, next to Lawrence Lake. Our flagpole is near the entrance which faces north. 

Service is provided Monday through Saturday between 6:20 a.m. and 7:00 p.m.

Fixed Route 44, Amarillo City Transit 806-378-3095, TDD 806-372-6234

In the spotlight at Amarillo Vet Center

Counseling services

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We offer couples and family counseling to support you as you work toward meeting your goals.

Our Vet Center provides marriage, couples, and family counseling to eligible service members and their families that may experience readjustment and relational distress following redeployment, military relocation, retirement, or incidents of infidelity, and much more.

We’re here to support you if someone close to you has died or you’re adjusting to a difficult life change.

Our Vet Center provides grief and bereavement services to immediate family members which include: 

  • The families of Veterans and service members who were receiving Vet Center services at the time of the Veteran's death
  • The families (including parents or caregivers) of service members who died while serving on active duty

Staff counselors utilize active listening, compassion, and empathy coupled with elements of the Grief Recovery Method. Our staff will support members through providing skills and tools to improve concentration and focus, improve disrupted sleep patterns, manage the “roller coaster of emotions”, and much more.

We can also connect you to the Veterans Benefits Administration (VBA) and the National Cemetery Administration (NCA) for assistance with burial and survivor services. 

If you or a loved one are in—or may be in—a potentially abusive or violent relationship, we can help.

The Amarillo Vet Center can offer counseling and referral services for intimate partner violence (IPV), also sometimes called domestic violence (DV).
 

If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.

At the Amarillo Vet Center, we offer individual and group counseling. We also provide referral services to appropriate resources in our community.

Care at our center includes:

  • One-on-one hour-long counseling sessions targeted at your individual needs
  • Group counseling for Iraq and Afghanistan Veterans, Desert Storm Veterans, Vietnam Veterans, service members and more

We offer evidence-based therapies such as:

  • Cognitive Behavioral Therapy (CBT)
  • Cognitive Processing Therapy (CPT)
  • Prolonged Exposure Therapy (PE)

If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.

The Amarillo Vet Center provides a safe and comfortable, environment for services where both male and female counselors can help.

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.

At the Amarillo Vet Center, we offer individual and group counseling.

Care at our Center includes:

  • Anger management
  • Stress management
  • Emotional regulation

Evidence-based therapies such as:

  • Cognitive Processing Therapy (CPT)
  • Cognitive Behavioral Therapy (CBT)
  • Prolonged Exposure Therapy (PE)

If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.

You and your counselor can determine if group work may be beneficial to your progress.

Referral services

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We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.

Your Vet Center counselor can connect you to either in-patient or out-patient substance abuse treatment in the community.

Call our Veterans Crisis Line at 800-273-8255 (select 1) to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.

Our staff is also trained to provide VA S.A.V.E. Training that will help you act with care and compassion if you encounter a Veteran who is in crisis or experiencing suicidal thoughts.  If you are interested in receiving this free training for yourself or your organization please contact the Amarillo Vet Center staff  at 806-354-9779.

We can help connect you to VA and community resources that will support you in achieving your goals.

Amarillo Vet Center can help you:

  • Understand VA medical benefits and provide guidance on documents needed for enrollment.
  • Find a VSO to file claims and other benefits paperwork.
  • Connect you to representatives for VA education benefits.
  • Find a point of contact for VA and state burial benefits.
  • Learn more about housing and VA home loans.

Other services

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We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.

Reach out to the Amarillo Vet Center if you or your organization would like to learn more about VA Benefits and Services, Veteran culture, and how we can collaborate to support the Veteran community. 

We can provide individual or group educational briefings, exhibit at your organizations' events, and establish clinical partnerships with your organizations. 

We work closely with various Veteran Service Offices in several counties, that work at no charge, to help Veterans and service members apply for local, state, and federal benefits. 

The Amarillo Vet Center partners with organizations like:

  • Veteran Service Organizations, community leaders, and elected representatives
  • Military installations and units, including the National Guard and Reserve
  • Businesses, non-profit organizations,  educational institutions, and the Texas Workforce Commission
  • Health care systems and providers, members of the clergy,  government agencies, and many more

The Amarillo Vet Center partners with the Amarillo VA Hospital to bring awareness about VA S.A.V.E.  This training will help you act with care and compassion if you encounter a Veteran or service member who is in crisis or experiencing suicidal thoughts.  If you are interested in receiving this free training for yourself or your organization please contact the Amarillo Vet Center staff at 806-354-9779.

How we're different than a clinic

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Vet Centers are small, non-medical, counseling centers conveniently located in your community. They're staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.

Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.

Vet Center services are available to you at no cost, regardless of discharge character, and without you needing to be enrolled in VA health care or having a service-connected disability. If you are a Veteran or service member, including members of the National Guard and Reserve, you can access our services if you:

  • Served on active military duty in any combat theater or area of hostility.
  • Experienced military sexual trauma (regardless of gender or service era.) 
  • Provided mortuary services or direct emergent medical care to treat the casualties of war while serving on active military duty.
  • Performed as a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility.
  • Accessed care at a Vet Center prior to January 2, 2013 as a Vietnam-Era Veteran.
  • Served on active military duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder in that state.
  • Are a current or former member of the Coast Guard who participated in a drug interdiction operation, regardless of the location.
  • Are a current member of the Reserve Components assigned to a military command in a drilling status, including active Reserves, who has a behavioral health condition or psychological trauma related to military service that adversely effects quality of life or adjustment to civilian life.

We encourage you to contact us, even if you are unsure if you meet these criteria. If we can’t help you, we will find someone who will.

Our services are also available to family members when their participation would support the growth and goals of the Veteran or active-duty service member. If you consider them family, so do we. We also offer bereavement services to family members of Veterans who were receiving Vet Center services at the time of the Veteran’s death, and to the families of service members who died while serving on active duty.

No. You do not have to be enrolled in VA Healthcare or have a service connected disability.

Safe and confidential. Our records cannot be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation.  Here, you can be as open as you want – there’s absolutely no judgement.