Billing and insurance
You can pay your VA Atlanta health care bill online, by phone, mail, or in person.
Questions about copay balance
For questions about the copay balance of your VA health care bill, call us toll free at the number below. You won't need to pay any copays for X-rays, lab tests, preventative tests, and services like health screenings or immunizations.
Phone
Hours
- Mon. 7:00 a.m. to 7:00 p.m. Central Standard Time
- Tue. 7:00 a.m. to 7:00 p.m. Central Standard Time
- Wed. 7:00 a.m. to 7:00 p.m. Central Standard Time
- Thu. 7:00 a.m. to 7:00 p.m. Central Standard Time
- Fri. 7:00 a.m. to 7:00 p.m. Central Standard Time
- Sat. Closed
- Sun. Closed
Pay online, by phone, or mail
Find out how to make a payment—and what to do if you're having trouble making payments or you disagree with your bill.
Pay online, by phone, or by mail
Pay in person
To pay your copay bill in person, visit the agent cashier's office.
Please bring your payment stub, along with a check or money order made payable to "VA." Be sure to include your VA account number on the check or money order.
Joseph Maxwell Cleland Atlanta VA Medical Center
Agent Cashier's Office
Welcome Center Room Number 1B713Hours
- Mon. 8:00 a.m. to 4:15 p.m.
- Tue. 8:00 a.m. to 4:15 p.m.
- Wed. 8:00 a.m. to 4:15 p.m.
- Thu. 8:00 a.m. to 4:15 p.m.
- Fri. 8:00 a.m. to 4:15 p.m.
- Sat. Closed
- Sun. Closed
Main Phone
Agent Cashier's Office
The Office of Patient Accounts and Billing - Fax
Michelle L. Thomas - Facility Revenue Manager - 404-321-6111 ext. 203870
Michelle.Thomas8@va.gov
Robert Blalock - Facility Revenue Tech - 404-321-6111 ext. 207216
Robert.Blalock2@va.gov
Brian Freeman - Facility Revenue Tech - 404-321-6111 ext. 207656
Brian.Freeman@va.gov
Damien Madden - Facility Revenue Tech - 404-321-6111 ext. 121188
Damien.Madden@va.gov
Guy Morrison - Facility Revenue Tech - 404-321-6111 ext. 201437
Guy.Morrison@va.gov
Nicola Smith - Facility Revenue Tech - 404-235-3004
Nicola.Smith3@va.gov
Reashanda Walters - Facility Revenue Tech - 404-321-6111 ext. 207323
Reashanda.Walters2@va.gov
Victoria Webster - Facility Revenue Tech - 404-321-6111 ext. 122477
Victoria.Webster@va.govPrivate and other health insurance
If you have another form of health coverage—like Medicare, Medicaid, TRICARE, or a private insurance plan through your spouse’s employer—please bring your insurance card with you to your health care appointment.